Corporate Policy and Resources Committee - Thursday, 23rd May, 2024 6.30 pm

May 23, 2024 View on council website Watch video of meeting
AI Generated

Summary

The meeting focused on several key topics, including the approval of the Household Support Fund 5, the launch of a customer experience strategy, and a review of market fees and charges. Additionally, there was a discussion about changing the date of the next Corporate Policy and Resources Committee meeting.

Household Support Fund 5

The main topic was the approval of the Household Support Fund 5. Angela presented the report, explaining that Lincolnshire County Council had offered £241,000 to be distributed by September 30, 2024. The fund aims to support households in need, with 60% of the money going to a charitable organization for distribution, 35% to voluntary organizations, food banks, and charities, and 5% reserved for internal administration and contingencies. The proposal was approved after a detailed discussion.

Customer Experience Strategy

Lynn introduced the new customer experience strategy, emphasizing the importance of consistent and high-quality service across all council interactions. The strategy aims to improve customer satisfaction by utilizing new technologies and ensuring smooth interactions. The strategy was well-received, and the recommendation was approved.

Market Fees and Charges

Lisa presented a report seeking to amend the fees and charges for market stalls. The proposal aimed to reduce the number of stalls required for a discount from 25 to 20, to encourage larger groups to participate in the market. The amendment was approved after a brief discussion.

Change of Meeting Date

There was a proposal to change the date of the next Corporate Policy and Resources Committee meeting from July 18, 2024, to a week later. The request was due to availability issues. However, after a vote, the proposal to change the date was not approved, and the meeting will remain on July 18, 2024.

Other Items

  • Apologies for Absence: No apologies were received.
  • Public Participation: There were no public questions or participants.
  • Minutes of Previous Meetings: The minutes of the previous Corporate Policy Resources meeting and the Joint Staff Consultative Committee meeting were approved and noted, respectively.
  • Declarations of Interest: Councillor Burley declared an interest in the Household Support Fund 5 due to his role as a trustee and director of Age UK Lindsay. Councillor Smith and Councillor Snee also declared interests but stated they would not benefit financially from the fund.
  • Matters Arising Schedule: The schedule was noted without any comments.
  • Committee Work Plan: The work plan was noted without any comments.

The meeting concluded with a resolution to exclude the press and public for the final item of business.

Attendees

  • Angela Matthews
  • Carolyn Lancaster
  • Ele Snow
  • Emma Foy
  • Ian Knowles
  • Julie Heath
  • Katie Storr
  • Lisa Langdon
  • Luke Matthews
  • Lyn Marlow
  • Peter Davy