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Corporate Policy and Resources Committee - Thursday, 23rd May, 2024 6.30 pm

May 23, 2024 View on council website Watch video of meeting Read transcript (Professional subscription required)
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Summary

The meeting covered several key topics, including the approval of the Household Support Fund 5, the launch of the Customer Experience Strategy, a review of market fees and charges, and a proposed change to the committee meeting date. The most significant discussion was around the Household Support Fund 5, which aims to distribute £241,000 to West Lindsey residents in need.

Household Support Fund 5

Angela presented the details of the Household Support Fund 5, explaining that West Lindsey has been allocated £241,000 from Lincolnshire County Council. The fund must be spent by September 30, 2024. The proposal includes:

  • 60% of the funds to be distributed by a charitable organization experienced in administering such funds.
  • 35% to go to voluntary organizations, food banks, and charities.
  • 5% reserved for internal administration and contingencies.

Councillor Snee expressed regret that such a fund is necessary but acknowledged its importance. Councillor Burley supported the proposal but sought clarification on whether the fund should reach people who hadn't benefited before. Angela clarified that this round of funding is open to all, as there are no direct payments from the DWP this year. The proposal was approved unanimously.

Customer Experience Strategy

Lynn introduced the Customer Experience Strategy, aimed at improving the quality of customer service provided by the Council. The strategy focuses on:

  • Utilizing new technologies and tools.
  • Ensuring consistent and smooth customer experiences.
  • Building on proactive engagement with customers.

Councillor Burley praised the strategy for its simplicity and comprehensive data. The strategy was approved unanimously.

Market Fees and Charges

Lisa presented a proposal to amend the market fees and charges, specifically reducing the number of stalls required for a discount from 25 to 20. This aims to support market traders and increase footfall in Gainsborough. Councillor Bunny and Councillor Fleetwood supported the proposal, emphasizing the importance of markets for local communities. The proposal was approved unanimously.

Change of Committee Meeting Date

A proposal was made to change the date of the Corporate Policy and Resources Committee meeting from July 18, 2024, to a week later. This was due to availability issues. Councillor Smith opposed the change, arguing that the date should remain as scheduled. The proposal to change the date was ultimately rejected, and the meeting will remain on July 18, 2024.

Committee Work Plan

Katie presented the committee work plan, noting that it is subject to adjustments as needed. No significant comments were made, and the work plan was noted.

Exclusion of Press and Public

The meeting concluded with a resolution to exclude the press and public for the final item of business, which involved the likely disclosure of exempt information. This resolution was approved unanimously.

Attendees

Emma Foy
Peter Davy
Lisa Langdon
Ele Snow
Ian Knowles
Carolyn Lancaster
Julie Heath
Profile image for CouncillorOwen Bierley
CouncillorOwen Bierley  Conservative •  Caistor and Yarborough
Profile image for Councillor Stephen Bunney
Councillor Stephen Bunney  Vice-Chairman of Council •  Liberal Democrats •  Market Rasen

Topics

No topics have been identified for this meeting yet.

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