Children and Young People Scrutiny Commission - Monday 14 October 2024 7.00 pm

October 14, 2024 View on council website  Watch video of meeting or read trancript  Watch video of meeting
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Summary

The Children and Young People's Scrutiny Commission received an update on the Council's action plan following a recent Ofsted inspection of Children’s Social Care in July 2024, where the service was judged to be ‘good’. This was followed by a question and answer session with Mayor Philip Glanville, the Cabinet lead for a number of children and young people's services, on three key policy areas; (1) the commissioning of independent and non-maintained special educational needs and disabilities (SEND) provision, (2) the roll out of the free childcare entitlement in Hackney, and (3) the graduated SEND response in schools. The Commission also considered an update on the implementation of the Housing Support for Care Leavers Review.

Action plan following the Ofsted inspection of Children’s Social Care (ILACS)

The Commission reviewed the draft action plan (INTERIM Ofsted Action Plan). The Ofsted inspection was thorough and highlighted a number of areas of strength including the Council's approach to anti-racist practice and the STAR approach1 to social work. Ofsted had also recognized the significant improvements in staff morale.

A number of key areas of concern were highlighted during the question and answer session, particularly in relation to the high number of looked after children being placed in independent or non-maintained settings, particularly outside of the borough. Concerns were also raised about the number of children going missing from care, and about inconsistencies in the information, advice and support available to care leavers, particularly in relation to housing.

Housing support for care leavers

Councillor Binnie-Lubbock asked about the implications for looked after children of recent plans to reduce the number of managers within Children’s Social Care. Diane Benjamin, the Director of Children’s Social Care, confirmed that a review by the Local Government Association had recommended streamlining management processes and she felt confident that the current management arrangements were now appropriate.

A related area of concern was raised by Councillor Ross, who sought reassurance about multi-agency support for care leavers. Diane Benjamin responded that “care leavers were everyone's business” and the responsibility of services across the council to support their needs. The service had also made a commitment to work more closely with partners and with the Group Director for Climate, Homes and Economy to improve accommodation provision.

Councillor Sizer asked about the regularity and consistency of contact between personal advisors and looked after children, particularly in relation to their accommodation needs. Diane Benjamin confirmed that contact arrangements were appropriate, but Councillor Gordon went on to raise concerns about inconsistencies in the information, advice and support available to care leavers. Diane Benjamin said the service was working to address these inconsistencies, and that the planned Care Leavers’ Hub, due to open later this year, would play an important role.

Children missing from care

Councillor Conway asked about the number of children who go missing from care. Lisa Aldridge, Head of Service for Safeguarding, Quality Assurance and Improvement, reported that in 2023-24, 256 children went missing on 1,407 occasions. She said that there had been two additional Children’s Rights Officers recruited to help make the offer of return interviews more consistent.

Young carers

Councillor Martins raised concerns about the identification and support of young carers, and about the language used to describe them. Diane Benjamin said that early identification was key, and confirmed that the service would revisit this area with schools to see if further improvements could be implemented to support identification.

Councillor Pinkerton asked about the offer for young carers. Diane Benjamin confirmed that this was available on the Young Hackney website. Councillor Gordon asked about whether there had been an increase in the number of young carers since the pandemic, given the increase in the number of adults living with long-term conditions. Diane Benjamin confirmed that there had been an increase in demand for services.

Life stories of children in care

Councillor Sizer raised concerns about the impact of the 2021 cyber-attack on life story work and about the storage of sensitive information. Diane Benjamin confirmed that a digital platform called ‘Memory Box’ had been introduced in September for care leavers. This platform can be used to securely store important documents such as examination certificates and photographs. She said that life story work starts at the beginning of a child’s journey through the care system, and the ambition is for Memory Box to be used to store all documentation.

Impact of the 2021 cyber-attack

Councillor Conway asked about the impact of the 2021 cyber attack. Jacquie Burke, Group Director of Children and Education, confirmed that there had been a significant impact on children’s records. Although information has been recovered, much of it has been ‘scrambled’, and there had been delays in responding to subject access requests from care leavers. She said that a team is still working to recover the data.

Placement stability

Councillor Ross expressed concern about the number of placement breakdowns, and asked what steps are being taken to improve placement stability. Diane Benjamin responded that this was a complex area, with many factors to consider. Ideally, children would have greater stability, but their needs often changed as they got older. Placement breakdowns were now being reviewed by the Director. Jacquie Burke added that the later a child came into care, the less likely it was that local services would have an impact on their life outcomes.

Commissioning of Non-maintained SEND services

Mayor Glanville gave a detailed response to a number of pre-submitted questions on the commissioning of non-maintained SEND provision. He began by noting the significant growth in demand for SEND services, and stated that the Council was committed to increasing the number of in-borough SEND places by 300 by 2026. He said that 532 children and young people were currently in independent and non-maintained (INM) settings, and that £18.7m was being spent on INM placements (29% of the total high needs Dedicated Schools Grant budget).

Councillor Conway asked whether SEND commissioning would be included in the overall review of children’s services commissioning, and what the expected timetable for this review was. Mayor Glanville responded that SEND commissioning would be included and that a new Head of Service was being recruited.

Councillor Sizer and Councillor Conway both asked how the SEND service reviewed the outcomes for INM provision. Mayor Glanville said that parents and children are involved in the annual review process, and that the service is committed to understanding the lived experience.

Councillor Gordon asked whether any of the vacated sites from the first phase of school closures could be used to provide additional SEND places. Mayor Glanville said that one possible site had been identified, but that further details would be available once confirmed.

Andy English welcomed the expansion of Additional Resource Provision (ARP) places. He noted that the number of ARP places in secondary schools was considerably lower than in primary schools, and asked what provision was in place to support children moving from primary to secondary school. Mayor Glanville said that early intervention in primary school plays an important role, and that the Council hoped to extend specialist provision in secondary schools.

Andy English went on to ask about the factors driving external procurement. Mayor Glanville said that both parental choice and lack of internal provision played a role.

Councillor Pinkerton asked why costs were higher in independent settings. Mayor Glanville explained that this was a function of supply and demand, and that the costs of providing support to children with complex needs were significant.

Roll out of free childcare entitlement in Hackney

Mayor Glanville also provided a detailed response to questions about the roll-out of the free childcare entitlement in Hackney. He noted that 677 new codes for eligible two year olds had been issued in April-July 2024, of which 84% had been validated by settings. 1,257 codes had been issued for eligible children aged nine months to two years for September 2024, of which 67% had been validated.

Councillor Conway asked about the geographical spread of take up of places. Mayor Glanville responded that all settings had benefitted from the extended offer.

Councillor Binnie-Lubbock asked about the availability of grants to support providers to extend and develop their premises, and about what planning was in place to support providers to meet the expected increase in demand when 30 hours of free childcare becomes available for eligible children from September 2025. Mayor Glanville said that there was currently a surplus of places, but that there were concerns about meeting the needs of the Charedi community.

Councillor Ross asked whether it would be prudent to move to annual childcare sufficiency assessments given the scale of change in the sector. Mayor Glanville said that there was an annual census, and that nursery places would be increased in schools.

Graduated SEND Response

Mayor Glanville then responded to a number of pre-submitted questions about the graduated SEND response in Hackney. He explained that the graduated response was introduced in 2021, and that it had been updated in 2024 with the publication of the ‘Right Support Right Time’ document. He said that schools now purchase a combined package of support, which includes access to a team of professionals, and that the graduated response had been adapted in response to feedback from stakeholders.

Councillor Conway asked about whether the graduated response was being provided as a traded service. Mayor Glanville confirmed that it was only available through training and professional development, and Jason Marantz, Director of Education and Inclusion, added that the Council offered integrated professional development packages for schools.

Councillor Sizer thanked officers for the work undertaken by the SEND coaches. Mayor Glanville thanked her for her positive feedback.

Councillor Ross asked about how academies were engaging with the local SEND offer. Mayor Glanville said that the Council worked with academies, and that academies were often looking for advice and support. He said that the powers of local authorities were limited, and that the advent of a new government presented new possibilities.

Councillor Gordon asked for reassurance about the level of feedback provided to parents, and Mayor Glanville acknowledged that the SEND system is “deeply adversarial and deeply underfunded”. He said that a quality assurance assessment of annual reviews had taken place, and that the expectation is that Education, Health and Care Plans (EHCPs) will be reviewed annually.

Councillor Gordon went on to ask about the confidence that the Mayor had in the SEND skills base in schools. Mayor Glanville said that he had recently met with the chairs of the House of Commons Education Select Committee and the All-Party Parliamentary Group for SEND, and that both are strong advocates for change. He said that, although the Council offered good training for SENCOs, the SENCO is often only one person trying to achieve change in a wider school.

Councillor Conway asked about the outcome of the consultation on Childcare at Children’s Centres. Mayor Glanville agreed to provide an update at the Commission’s next meeting, which will be on 26 November 2024.


  1. STAR is an approach to social work that stands for Systemic, Trauma-Informed, Anti-Racist.