The Communities Scrutiny Committee meeting on Wednesday 13 November 2024 included an update on the progress of the Council’s Customer Service Strategy refresh and a report about measures to improve road safety in the borough. The committee was also scheduled to review its work programme.

Creating Safer Roads in Telford & Wrekin

The committee was scheduled to receive a report on measures to improve road safety for all users in Telford and Wrekin.

The report, titled “Creating Safer Roads in Telford & Wrekin”, included information about:

• The number of people killed or seriously injured on the borough’s roads.
• Initiatives to reduce speeding in residential areas.
• Schemes to encourage more walking and cycling.

The report proposed an “ambitious target to achieve zero fatalities or serious injuries on Telford and Wrekin’s roads by 2040”.

Customer Service Strategy Refresh

An update on the progress of the Council’s Customer Service Strategy refresh was scheduled to be presented to the committee.

Work Programme Review

The committee was scheduled to review the updated Work Programme for the Communities Scrutiny Committee.