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Overview and Scrutiny Committee - Monday 3rd June 2024 6.30 pm

June 3, 2024 View on council website Watch video of meeting
AI Generated

Summary

The meeting held on June 3rd at Bexhill Town Hall covered several important topics, including the council's performance report for the fourth quarter of 2023-2024, the State of the District report for 2024, and a special report on Southern Housing by the Housing Ombudsman. The meeting also discussed the council's work programme and future agenda items.

Performance Report for Fourth Quarter 2023-2024

The committee reviewed the council's performance report for the fourth quarter of 2023-2024. Anna presented the report, highlighting that most key performance indicators (KPIs) were on target, with many showing green status. However, some areas, such as the Freedom of Information (FOI) requests, were below target. The council received a high number of FOI requests, many from university students, which impacted their ability to meet the 95% target within 20 working days. The council is working on improving the process by making more information available on their website.

Other performance areas discussed included:

  • Telephone Calls: An increase in calls answered and a reduction in abandoned calls were noted, although the desired shift towards digital channels was not fully achieved.
  • Missed Bins: The performance was excellent, with fewer missed bins per 100,000 collections.
  • Litter Levels: Slightly below target for the quarter but on target for the year.
  • Homelessness Prevention: Significant improvement with a 54% increase in successful homelessness preventions and reliefs compared to the previous year.

State of the District Report for 2024

Nicola presented the State of the District report, which provided a comprehensive overview of various aspects of the district, including population demographics, employment rates, housing, and broadband availability. Key points included:

  • Aging Population: The average age in Rother has increased by three years over the last decade.
  • Employment and Wages: Employment rates are good, but average salaries are lower than the national average.
  • Housing: A high percentage of owner-occupied homes compared to the national average, creating challenges for affordable housing and temporary accommodation.
  • Broadband: Improvements noted, but still below national rates.

Councillors discussed the implications of these findings, particularly the challenges posed by an aging population, low wages, and housing issues. The report will be published on the council's website.

Southern Housing Ombudsman Report

The committee discussed the Housing Ombudsman's special report on Southern Housing, which highlighted significant issues with the housing provider. The report indicated a 92% maladministration rate, raising serious concerns about Southern Housing's performance. Councillors shared their experiences and frustrations with Southern Housing's handling of complaints and maintenance issues. It was proposed to invite Southern Housing representatives to a future meeting to address these concerns and discuss their action plan for improvement.

Work Programme and Future Agenda Items

The committee reviewed the work programme and discussed future agenda items. Key points included:

  • Savings Strategy: Andrew proposed a monthly update on the council's savings strategy to ensure measures are in place to deliver budgeted savings.
  • DLUC Productivity Plan: Anna mentioned a new requirement from the Department for Levelling Up, Housing and Communities (DLUC) to complete a productivity plan, which needs to be reviewed by the committee.
  • Community Infrastructure Levy (CIL) Policy: Ben Hook requested to bring the CIL policy to the committee for review.

The committee agreed to adjust the work programme to accommodate these items and consider holding a special meeting or member briefing to address the issues with Southern Housing more promptly.

Attendees

Profile image for Councillor Paul Osborne
Councillor Paul Osborne  Conservative •  Eastern Rother
Profile image for Councillor Mrs Vikki Cook
Councillor Mrs Vikki Cook  Liberal Democrats •  South Battle & Telham
Profile image for Councillor John Barnes, MBE
Councillor John Barnes, MBE  Conservative •  Burwash & the Weald
Profile image for Councillor Mrs Mary Barnes
Councillor Mrs Mary Barnes  Conservative •  Hurst Green & Ticehurst
Profile image for Councillor Sue Burton
Councillor Sue Burton  Green •  North Battle, Netherfield & Whatlington
Profile image for Councillor Terry Byrne
Councillor Terry Byrne  Rother Association of Independent Councillors •  Bexhill Sackville
Profile image for Councillor Charles Clark
Councillor Charles Clark  Independent •  Bexhill Pebsham & St Michaels
Profile image for Councillor Cheryl Creaser
Councillor Cheryl Creaser  Labour •  Rye & Winchelsea
Profile image for Councillor Mark Legg
Councillor Mark Legg  Labour •  Bexhill Old Town & Worsham
Profile image for Councillor Carl Maynard
Councillor Carl Maynard  Conservative •  Sedlescombe & Westfield
Profile image for Councillor Simon McGurk
Councillor Simon McGurk  Labour •  Rye & Winchelsea
Profile image for Councillor Richard Thomas
Councillor Richard Thomas  Liberal Democrats •  Bexhill St Stephens
Lorna Ford
Andrew Vallance
Ben Hook
Joe Powell
Anna Evett
Nicola Mitchell
Lisa Cooper
Profile image for Councillor Polly Gray
Councillor Polly Gray  Green •  Bexhill Old Town & Worsham
Profile image for Councillor Jimmy Stanger
Councillor Jimmy Stanger  Rother Association of Independent Councillors •  Bexhill St Marks
Profile image for Councillor Christine Bayliss
Councillor Christine Bayliss  Labour •  Bexhill Central
Profile image for Councillor Beverley Coupar
Councillor Beverley Coupar  Independent •  Sedlescombe & Westfield
Profile image for Councillor Gareth Delany
Councillor Gareth Delany  Labour •  Bexhill Pebsham & St Michaels
Profile image for Councillor Teresa Killeen, MBE
Councillor Teresa Killeen, MBE  Liberal Democrats •  Hurst Green & Ticehurst
Profile image for Councillor Ruairi McCourt
Councillor Ruairi McCourt  Labour •  Bexhill Central
Profile image for Councillor Connor Winter
Councillor Connor Winter  Independent •  Bexhill St Marks
Deborah Kenneally