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Human Resources Committee - Wednesday, 5th February, 2025 6.30 p.m.

February 5, 2025 View on council website Watch video of meeting
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Summary

The meeting discussed the performance of the council's Children's Services, the ongoing recruitment of senior staff, and a quarterly review of employee relations casework. A proposal by Councillor Abu Choundry, seconded by Councillor Shafiur Ahmed, that the membership of the council's Appointment Subcommittee be increased from 5 to 6 members and that the chair of the committee be an executive member, passed despite advice from the council's Monitoring Officer against doing so.

Corporate Director Updates - Children's Services

Steve Reddy, the Corporate Director of Children's Services, updated the committee on the performance and structure of the Children's Services directorate, including the recent outstanding Ofsted inspection rating for the directorate's Integrated Local Area SEND1 provision (ILACS) that supports children and young people with special educational needs and disabilities (SEND)2.

Councillor Abdal Ullah asked who the officers are in a range of roles in the Children's Services directorate. After some discussion, it was agreed that Katrina Hunt, the Head of HR, would provide the names of the people in those roles to Councillor Ullah in a confidential paper.

Councillor Abdi Mohamed asked about the progress of the Young Tower Hamlets restructure and how much it had cost. Mr Reddy said that a report on the service would be presented to the committee in due course.

Councillor Asma Islam asked if there had been any benchmarking of salaries and if there would be any further changes to the Children's Services directorate's structure. Pauline Shakespeare, the Interim Head of Corporate Human Resources said that salary benchmarking commissioned by HR had been very positive, especially amongst social work staff, and that there would not be any further changes to the structure.

Councillor Islam asked what significant investments and projects Children's Services had planned. Mr Reddy said that the service's plans would be set out in the report on the Young Tower Hamlets service.

Councillor Ullah asked about child protection arrangements in the council and if there was any 'silo working'. Mr Reddy said that if there was a child protection plan in place, there would be regular meetings of professionals involved with a family, and that six-monthly reviews would be chaired by independent case conference chairs, but that there would be day-to-day work that did not require professionals to come together.

Councillor Ullah then asked about the council's institutional safeguarding arrangements in relation to Adult Safeguarding and if there was any inter-departmental working between Housing and Social Care. Mr Reddy said that damp and mould in council housing was recognised as a problem, but said that Housing was already working with the social care sector. He added that if there was a child in need plan or a child protection plan in place, social workers would hold regular meetings with the people involved with the family, including, for example, a father's drugs worker. He said that after a referral to the Multi-Agency Safeguarding Hub (MASH)3 a case conference would be chaired by an independent case conference chair and reports would be escalated if necessary.

Update on Senior Recruitment

Pauline Shakespeare, the Interim Head of Corporate Human Resources, introduced a report providing an update on the recruitment of senior staff. She said that there had been longlist meetings for the Director of Adult Social Care, the Director of Housing Neighbourhoods and Customer Services, and the Director of Housing Property and Asset Management in the week commencing 24 February.

Councillor Ullah asked for clarification on the dates in the report. Ms Shakespeare said that the report was written in the week commencing 24 February and that the dates had now been confirmed.

Councillor Islam welcomed the estimated dates provided for recruitment and said that they helped to understand the recruitment process. She added that it was positive to see recruitment being conducted by a specialist recruiter and said that she was worried that some of the estimated dates might slip.

Councillor Islam also said that the report was a positive and that the recruitment for the posts had been conducted well and reached diverse groups, and that this was the first time in seven years as a councillor that she had seen recruitment conducted in this way.

Julie Lorraine, the Corporate Director of Resources, added that the specialist HR recruiter that the council had engaged, Stuart, was wide-reaching in their expertise and that they were making good progress in reviewing the HR service. Ms Lorraine said that the feedback from customers of HR, such as Steve Reddy and David Joyce, had been very positive.

Employee Relations Casework and Policy Quarterly Review

Pauline Shakespeare, the Interim Head of Corporate Human Resources, introduced a report providing an update on employee relations casework and policy in the council.

Councillor Ullah asked how a case going to a hearing affected its status on the ER dashboard. Ms Shakespeare explained that the case would remain open because there was no outcome yet.

Councillor Ullah asked if the outcome of hearings would be reported to the committee. Ms Shakespeare confirmed they would. Councillor Ahmed requested that information on the categories and classification of grievance, the outcome of grievances, and whether actions arising from grievance outcomes had been completed, be presented to the committee at a future meeting.

Councillor Ullah asked what would happen to cases that were closed internally if the employee chose to take the matter to an employment tribunal (ET) and what the learning for the council would be. Carole S Bowes, the council's employment lawyer, said that a separate report on ET caseloads would be provided periodically.

Councillor Islam asked about the process for resolving issues and suggested that the council's Trade Union Forum be provided with the data. Ms Shakespeare said that the process was a work in progress but that the intention was to move away from formal grievance processes to a system where issues are raised and resolved informally.

Councillor Abdi Mohamed asked what reassurances there were that the outcomes of cases were being learnt from and what would happen if there were 'dire situations'. Julie Lorraine, the Corporate Director of Resources, said that the process was ongoing but that the intention was to reduce the number of grievances being raised and that exit agreements were sometimes used to expedite changes to structures.

Councillor Mohamed then asked about individuals being dismissed and then re-employed by the council and if there were any waivers or covenants to prevent that. Ms Lorraine said that exit agreements did not necessarily mean that someone was a 'bad apple' and that some individuals may leave to gain experience elsewhere before seeking to return. She said that there were also legal restrictions on preventing someone from seeking future employment with the council.

Councillor Islam asked about the 'best value' of entering into exit agreements. Ms Lorraine said that they are sometimes used in the council's commercial interests even if the person leaving has done nothing wrong. She said that it would only be fair to character to say that an employee who has left with an exit agreement may not have done anything wrong. She also said that some people leaving the council choose to take redundancy but then seek promotion after gaining experience elsewhere. She said that in her career she had seen people move up and down in seniority and that some people, after retirement, seek more junior positions.

Update on ACAS Meeting

Pauline Shakespeare, the Interim Head of Corporate Human Resources, provided an update on the ACAS meeting that took place in relation to a trade dispute with Housing Options staff. She said that the service had moved to sit under David Joyce, the Corporate Director of Housing and Regeneration, and that one of the unions had advised her that a ballot on strike action had not passed. She said that the trade dispute was about stress, workload, and caseload amongst staff and that a transformation programme had been put in place to address the problems.

Councillor Ahmed suggested that David Joyce attend the next Human Resources Committee meeting, to be held in May 2025, to provide an update alongside the further data that Ms Shakespeare had agreed to bring to the meeting.

Ms Lorraine said that the collective grievance put in by the Housing Options staff covered a number of issues that were captured in the ACAS meeting, and that all of those issues had been resolved.

Councillor Ahmed, referencing his role as Cabinet Member for Housing, proposed that the committee receive a noting report updating them on progress, rather than David Joyce attending the next meeting. Some concern was expressed by other committee members about a potential conflict of interest, although Councillor Ahmed made clear that the Cabinet Member is not involved in ACAS negotiations or discussions between officers and the unions.

Julie Lorraine said that the grievance put to ACAS was multifaceted and that it had been dealt with, and that the dispute was about caseload.

Councillor Ahmed withdrew his proposal for a noting report in place of an appearance by David Joyce and proposed that David Joyce attend the May 2025 meeting to provide a verbal update.

Any Other Business - Appointment Sub-Committee Membership 2024/25

Joel West, a Democratic Services Team Leader, introduced a report on the terms of reference and membership of the Appointment Subcommittee.

Councillor Abu Choundry proposed that the membership of the subcommittee be increased from five to six members, comprising three members of the Aspire group, two members of the Labour group, and one unaligned member. He also proposed that the chair of the subcommittee be a member of the executive.

Councillor Asma Islam asked what would happen if unaligned members did not take up a position on the subcommittee. Mr West said that the subcommittee was obligated to include unaligned members but that it could still meet if they were not present.

Councillor Islam also expressed concerns about predetermination of outcomes on the subcommittee and asked what the purpose of the proposals was and what they were trying to achieve.

Councillor Abdi Mohamed said that the proposals were disappointing, given the backdrop of the recent Best Value Inspection that had questioned the council's governance.

Councillor Ahmed sought clarification from the council's legal officer on whether the Monitoring Officer had advised against the proposals. The legal officer confirmed that she had. Councillor Ahmed then noted for the minutes that the Monitoring Officer had advised the committee against the proposals.

Councillor Choundry explained that his proposal was not about rushing a decision, but that the timing of the discussion was simply because that is when the relevant agenda item was reached. He also said that he had not mentioned the politics of the subcommittee in his proposals and that his proposal was simply to ensure proportionality of membership given that Aspire had 22 councillors and Labour had 16. He said that his suggestion that the chair be an executive member was because this had been the case for the last two years.

Councillor Ullah said that he felt the proposals were not in the spirit of the Best Value recommendations and that they should follow the advice of the Monitoring Officer.

Councillor Ahmed said that he had sat on all but two of the appointment panels in the last two years and that, with two exceptions, all the appointments had cross party support. He said that, in his experience, appointments had been made with rigour and justification and that the decisions had always been made by the subcommittee.

Councillor Islam agreed that in her experience appointments had generally been made without issue, but reiterated that the proposal to predetermine that the chair of the subcommittee would be an executive member was a problem and that there was no requirement in the council's rules for this to be the case.

After Councillor Choundry withdrew his initial proposal because it did not meet the quorum requirement of an odd number of members, Councillor Islam proposed an amendment that the membership be increased as proposed but that the committee decide on its chair when it met.

The Monitoring Officer clarified that both recommendations had been advised against.

After further clarification from the Monitoring Officer that the proposals were legal, despite her advice against them, Councillor Shafiur Ahmed seconded Councillor Choundry's original proposal.

A vote was then held, and Councillor Choundry's proposal, that the membership of the Appointment Subcommittee be increased to six members, comprising three Aspire, two Labour and one unaligned member, and that the chair of the committee be an executive member, passed. Councillor Ahmed, noting for the record that he was voting against the proposal, asked that the outcome of the vote be recorded for the minutes.


  1. Local Area SEND inspections are carried out by Ofsted and the Care Quality Commission (CQC). They look at how effectively local authorities, clinical commissioning groups and education settings identify the needs of and make provision for children and young people with SEND. 

  2. Children with special educational needs and disabilities have a learning difficulty or disability which calls for special educational provision to be made for him or her. 

  3. A Multi-Agency Safeguarding Hub (MASH) is a co-located team of professionals from different agencies, including children's social care, police, health and education, who work together to assess and respond to safeguarding concerns about children and young people.