Subscribe to updates

You'll receive weekly summaries about Surrey Council every week.

If you have any requests or comments please let us know at community@opencouncil.network. We can also provide custom updates on particular topics across councils.

Health and Wellbeing Board - Wednesday, 19 March 2025 10.00 am

March 19, 2025 View on council website Watch video of meeting
AI Generated

Summary

The Health and Wellbeing Board approved the Surrey Pharmaceutical Needs Assessment 2025. It also agreed to the transfer of responsibility for community safety to a new Community Safety & Prevention Board, to be set up in March 2025, and confirmed the establishment of a partnership group to manage the Better Care Fund.

Pharmaceutical Needs for Thames Ditton

A petition organised by the Thames Ditton and Western Green Residents Association requested a new pharmacy in the village following the closure of the Boots pharmacy in early 2024. Councillor Tim Oliver confirmed that the Board would be happy to consider applications for a new pharmacy in Thames Ditton.

in the event that there is an application or applications for a new pharmacy in Thames Ditton, then that will be seriously considered

He also outlined the process for applications.

the next step for the residents is to encourage a pharmacy to apply for a license, and then we can then follow that through the process

Surrey Pharmaceutical Needs Assessment 2025

The Board agreed to the findings of the Surrey Pharmaceutical Needs Assessment 2025, which concluded that there are no gaps in the provision of pharmaceutical services across Surrey.

The Board discussed concerns from some attendees that there should be no restrictions on the number of pharmacies allowed to open in the county. The Chief Executive Officer for Community Pharmacy Surrey and Sussex, Julia Powell, explained that:

the way that community pharmacy is funded is we are funded out of what we call a global sum, which is a fixed sum of money. That sum of money, obviously, is only sufficient to keep a number of pharmacies open.

She explained that allowing pharmacies to open freely would dilute this funding, making it impossible for many of them to stay open.

if we have an open market, we will just dilute that global sum down so that the community pharmacies that are then existing will have less and less funding, which just means that we will lead to more closures.

She also explained that an open market would likely lead to an over-concentration of pharmacies in wealthy areas where pharmacies are more able to offer private services that generate additional revenue.

we would have saturation in areas where we perhaps don't need a pharmacy, because pharmacies would open next to GP practices or in areas where they feel that they would be able to commercially make money and obviously stay in business. And we would probably see detrimental effect then on those pharmacies in rural areas where there is a higher need for those pharmacy services

The Board discussed whether the PNA should place greater emphasis on the needs of more vulnerable members of the community. Public Health Consultant Louis Hall responded that

what we should be doing in the PNA is highlighting gaps in geographical areas. Because we're meeting, we're trying to support the market to try and identify gaps that we can address. So what we can't be doing is highlighting gaps in groups of people who are distributed across Surrey.

He went on to suggest that the needs of these groups are better addressed by other programmes, such as the Joint Strategic Needs Assessment.1

The Board also discussed whether it was reasonable to expect residents to be able to walk to a pharmacy in 30 minutes.

if I wasn't very well and I've been to the doctor and I'm not sure I'd want to walk 30 minutes. You know, especially for side that I've got bronchitis or the bad cough or I've got flu or, you know

Mr Hall explained that different areas of the county have different rules for what is considered a reasonable distance, depending on their rurality and access to other services.

The Board also discussed whether it was reasonable to expect residents to have access to a pharmacy out of hours. Mr Hall explained that a recent survey had found that only 12-17% of residents preferred to access pharmacies out of hours. He also explained that there are other options for patients who need medication outside of pharmacy opening hours, such as NHS 111.

there are alternatives which are beyond kind of community pharmacy access. So, for example, you can call NHS 111 prescriptions as well, and they can support you in trying to access that.

Community Safety Partnership Update

The Board were provided with an update on the formation of the new Community Safety & Prevention Board (CSPB), due to be set up in March 2025. This new Board will have responsibility for the strategic oversight of community safety across Surrey.

Serious Finance Programme Lead for Surrey, Sarah Hayward, explained the role of the new Board.

The sort of aims of the new board are really to map that around leadership and oversight, that clear governance structure, supporting the thematic groups that sit under it, and we really wanted to make a cornerstone of the work of the new board around data intelligence and insight

She outlined the key areas of legislation that the Board will be responsible for and their current proposed membership.

the core membership is based on the legislation. So we've taken and looked at the legislation and identified those individuals that need to be represented in the board itself

There was some concern expressed by the Board about the lack of community representation on the Board.

I can see local authority chief executives and I can see senior police officers. I can't see anyone that I think the public would look at and go, they're there for me.

Ms Hayward responded that the representation of communities is best addressed by the local community safety partnerships.

this is at the sort of the strategic level and yes I absolutely agree we need to understand the voice of the communities and the individuals in that but from that very local level and representation it's probably best sitting at those community safety partnerships.

The Board agreed that it would like to review the membership of the new Board in more detail at a future meeting.

HWB Strategy Highlight Report

The Board received a highlight report on the progress of the Health and Wellbeing Strategy 2 as of 24 February 2025, including an update on the HWB strategy index scorecard. The report covered priorities 1, 2 and 3 of the Strategy and included an analysis of the challenges and opportunities that have arisen since the last update in September 2024.

Priority 1 – Supporting people to lead healthy lives

The Board received an update on the progress of the Make Every Contact Count (MECC) Strategy 2024-2029. MECC is an approach to encouraging behaviour change that supports people to make positive changes to their health and wellbeing in a range of everyday settings.

The Board were made aware of the following opportunities:

  • The Changing Futures Programme, which aims to improve outcomes for people experiencing multiple disadvantage, has secured funding from the Ministry of Housing, Communities and Local Government, the National Lottery Community Fund and the Household Support Fund.
  • The pilot specialist social prescribing service to support people on probation, which has been funded by the Accelerating Reform Fund (ARF) and is now up and running.

The Board were also made aware of the following challenges:

  • The illicit vape and tobacco market is growing, and there are concerns about the capacity of Trading Standards to deal with the issue, given the forthcoming ban on disposable vapes in June 2025.

Priority 2 – Supporting people’s mental health and emotional wellbeing

The Board received an update on the progress of the Mental Health Prevention Board, which is responsible for developing and implementing a strategy to prevent mental ill-health and promote emotional wellbeing in Surrey.

The Board were made aware of the following opportunities:

  • The celebration event of the Mental Health Investment Fund, which took place in January 2025.
  • The remaining funds from the Mental Health Investment Fund, which are being administered by Surrey Community Foundation and have been matched by the Foundation.
  • The positive partnerships with schools, with examples of how this is changing outcomes for young people.

The Board were also made aware of the following challenges:

  • There is a decline in the percentage of children and young people accessing NHS-funded mental health support.
  • A number of initiatives are funded non-recurrently. The First Steps phone line, which provides early help for people experiencing mental health problems, has been supported through COVID funding that has now come to an end. The team are now looking at other ways of delivering the service, such as chatbots and QR codes. The Real Time Suicide Surveillance Programme, which helps to identify people at risk of suicide, has also been supported through non-recurrent funding. The team are currently trying to identify funding to continue this important work.

Priority 3 – Supporting people to reach their potential

The Board received an update on the work that is being done to address the wider determinants of health, such as poverty and inequality.

The Board were made aware of the following opportunities:

  • The Good Company’s Poverty Truth Commission, which held its Celebration Event at the end of November 2024. The event was well-attended by residents and representatives from local organisations.
  • The 2024/25 Household Support Fund, which has been allocated to the provision of additional support for the Fuel Poverty programme, support for families involved in SCC’s early help interventions, and to the provision of rough sleeper essentials.
  • The Low-Income Family Tracker (LIFT), which allows districts and boroughs to share data and identify vulnerable households, and reach out to them with communications and support.
  • The £1.1 million that Your Fund Surrey has awarded to the Stanwell Events Acorn Project, to extend an existing community building.

The Board were also made aware of the following challenges:

  • The amount of money the Council will receive from the Household Support Fund for 2025/26 is still unconfirmed.

Health and Wellbeing Strategy Index and Scorecard

The Board received an update on the Health and Wellbeing Strategy Index and Scorecard, which provides an overview of the outcomes and impact of the Strategy on residents.

The Board were made aware of the following opportunities:

  • Woking and Runnymede’s results against some outcome indicators are no longer the worst in the county.
  • There has been a slight improvement in life expectancy in Surrey.
  • The smoking status of women at time of birth has improved.
  • The proportion of people with learning disabilities receiving health checks has increased.
  • The suicide rate has improved.
  • More patients feel that healthcare professionals understand their mental health needs.
  • A higher proportion of children are now receiving their 2 and a half year health check.
  • The rate of households owed a homelessness duty has decreased.
  • The rate of antisocial behaviour has fallen.
  • More residents are walking for travel.

The Board were also made aware of the following challenges:

  • Spelthorne continues to be the area of the county with the poorest results for a number of indicators.
  • Despite a slight increase in life expectancy, healthy life expectancy has fallen, both for men and women.
  • The proportion of adults with a learning disability in stable and appropriate accommodation has decreased.
  • The number of physically inactive adults has increased.
  • The proportion of young people supported through NHS-funded mental health services has fallen.
  • The proportion of people with severe mental illness receiving health checks has decreased.
  • Unemployment has increased.
  • Youth unemployment has increased.
  • The proportion of residents cycling for travel has decreased.
  • More residents are accessing additional borrowing.
  • Fewer residents are willing to work with others to improve their local area.

Better Care Fund Update

The Board received an update on the Better Care Fund (BCF), which provides funding to local authorities and NHS organisations to support people to live well, safely, and independently in their communities. The Board were made aware that 2025/26 would be a transition year for the Fund, given the impending 10-year plan for the NHS, the introduction of new thematic leadership arrangements in the ICB, and local government reorganisation.

The Board were made aware of the following opportunities:

  • The BCF has enabled closer working between health and social care colleagues, particularly at a local level.
  • There is a commitment to review all existing contractual arrangements, to maximise opportunities to transform services.

The Board were also made aware of the following challenges:

  • The BCF team is struggling to obtain consistent data on Delayed Transfers of Care 3 across the system, which is hindering efforts to improve performance in this area.
  • There are pressures on the funding of the BCF, due to differential funding flows through NHS and social care routes.

The Board agreed to the establishment of a partnership group to oversee the BCF. Executive Director of Adult Wellbeing and Health Partnerships at Surrey County Council, Joe Cogswell, described the role of this new group:

I think the importance of a partnership group at this time is that we really do need to spend some time together working in a really sort of candid and transparent way, as we acknowledge that we're in, we're in transition for a number of different points

The Board agreed to review the current investment and prioritisation approach to the BCF and to update local data collection and reporting to NHS England.

Surrey Heartlands Joint Forward Plan 2025/26 – Limited Update

The Board received a limited update to the Surrey Heartlands Joint Forward Plan (JFP) for 2025/26. The Board were made aware that a more substantial update to the plan will be completed during the summer of 2025, after the government publishes its 10-year health plan and completes the spending review.

The Board were made aware of the following opportunities:

  • The new JFP will be informed by the national planning guidance for the NHS in 2025/26.
  • The new JFP will consider the impact of recent innovations in the Surrey Health and Care system.

our colleagues across Surrey Heartlands have shown many examples of innovation, excellence and dedication during 2024 – improving care and outcomes for our citizens and public sector colleagues

The Board were also made aware of the following challenges:

  • There will be ongoing financial challenges.
  • Demand for services continues to be high.

The Board agreed to review the proposed preface for the JFP and to provide a formal opinion on it.

Integrated Care Board Update

The Board received updates on recent activity by both the Surrey Heartlands Integrated Care Board and the Frimley Integrated Care Board.

Surrey Heartlands

The Board received an update on the recent activities of the Surrey Heartlands Integrated Care Board, which is responsible for planning and commissioning NHS services for the Surrey Heartlands Integrated Care System 4

The Board were made aware of the following opportunities:

  • The ICB is in the process of planning for the 2025/26 financial year.
  • The ICB is working with NHS England on specialised commissioning.
  • The ICB is working on a 10-year engagement plan.
  • The ICB is reviewing its values and behaviours.
  • The ICB is awaiting the results of the NHS staff survey.

The Board were also made aware of the following challenges:

  • The health and care system is extremely busy, with high demand across all services.

Frimley

The Board were made aware of the following opportunities:

  • NHS Frimley ICB is engaged in phase two of its Reconnect, Reset, Rebuild programme.
  • The Bracknell Forest Innovation Fund has supported a number of projects from local voluntary groups.
  • Frimley Health NHS Foundation Trust has published a draft five-year strategy.
  • The new Silverwood mental health unit has opened in Chertsey.

The Board were also made aware of the following challenges:

  • NHS Frimley ICB is working on ensuring that its finances are balanced for 2024/25.

Local Government Reorganisation and Devolution

The Board received an update on the devolution of powers to local government and the reorganisation of local government in Surrey. Councillor Oliver explained the process, which will see the current two-tier system of local government in Surrey (with 11 district and borough councils and Surrey County Council) replaced with new unitary councils.

Surrey is looking to go forward as a sort of single mayoral footprint even though we don't quite meet the government's sort of outline criteria of 1.5 million residents

The Surrey leaders have agreed that there are two main options: to split the county into two unitary councils, or into three.

those are those two documents will go with the covering part A to government on Friday and it will be for the government to decide how they want us to take this forward

The Board were informed that the County Council favours a two-unitary model, while the majority of the district and borough councils favour a three-unitary model.

it is fair to say that the county council prefers the two unitary model because of the cost of disaggregating and indeed the concerns about the disaggregation in terms of getting that right and in particular matching the demand that we see in both particularly adults and children's services and the council tax base that will be needed to support it

the majority of the district and boroughs prefer the three unitary model

Councillor Oliver also expressed his concern that the size of any new unitary authorities should not be too large, and that there should be a robust system in place to ensure the continued provision of local services.

500,000, 400,000, you know, isn't local, you know, and we've kind of, I think, we all accept that that's not ... 400,000 in my view at least, it's no more local than 600,000

for me it is ... the work that we, the work that this board has done and led in particular around our communities ... using Ruth's data from the JSNA and bringing together the health, the community safety, the VCSE, local government, you know, that is the way forward without question and that is what residents recognise, their local community, and want to be involved in how that local community is shaped and supported

He suggested that neighbourhood boards could play a role in this.

building on the community safety partnerships is probably the way to go

Councillor Oliver also explained that the government will need to provide a solution to Surrey's significant debt levels, currently around £5.5 billion, before reorganisation can go ahead.

we need to as part of these conversations with the government we need to have a clear solution ... that solution in our view is that the government write off the debts

The Board also discussed the importance of ensuring that any new system of local government has the right culture, and that it is able to break down barriers between different parts of the public sector.

the risk is that we don't actually take the time to rethink the culture that sits behind the structure because you're under such deadlines to produce outputs of what systems look like and where functions sit and who has what jobs and that will be the lost moment is to rethink how these different bits of the system work together and feel and operate between local authority, health, the BCSE and others because some of it's quite complex but that's where the real power of the opportunity is

Councillor Oliver agreed that this was important and that it should be considered as part of the ongoing process of reorganisation.


  1. The Joint Strategic Needs Assessment (JSNA) is a process which brings together information about the current and future health and wellbeing needs of local populations, to inform the planning and commissioning of services to address them. 

  2. The Surrey Health and Wellbeing Strategy is the strategic plan for improving health and wellbeing across Surrey, and was refreshed in 2022 to include a greater focus on reducing inequalities in health. 

  3. Delayed Transfers of Care occur when patients are ready to be discharged from hospital but are unable to leave due to a lack of appropriate care or support services in the community. 

  4. Integrated Care Systems (ICSs) are partnerships between health and care organisations across a geographical area, which aim to join up health and care services, improve population health and wellbeing, and reduce health inequalities. 

Attendees

Profile image for Tim Oliver OBE
Tim Oliver OBE  Leader of the Council •  Conservative
Jo Cogswell Executive Director Strategy and Joint Transformation, Executive Lead for Guildford and Waverley, Surrey Heartlands ICB
Aruna Mehta Chairperson - Surrey and Borders Partnership NHS Foundation Trust
Profile image for Mark Nuti
Mark Nuti  Cabinet Member for Health and Wellbeing, and Public Health •  Conservative
Profile image for Sinead Mooney
Sinead Mooney  Cabinet Member for Adult Social Care •  Conservative
Profile image for Clare Curran  Children and Families, Lifelong Learning
Clare Curran Children and Families, Lifelong Learning  Cabinet Member for Children, Families and Lifelong Learning •  Conservative
Terence Herbert Chief Executive, Surrey County Council
Sarah Kershaw Strategic Director - Transformation, Integration and Assurance, Surrey County Council
Claire Edgar
Rachael Wardell OBE Executive Director for Children, Families and Lifelong Learning
Kate Scribbins Chief Executive, Healthwatch Surrey
Julie Llewelyn Vice President - Community Foundation for Surrey
Paul Farthing Chief Executive , Shooting Star Children’s Hospices - VCSE
Sue Murphy Chief Executive Officer, Catalyst - VCSE
Michelle Blunsom MBE CEO at ESDAS - VCSE
Councillor Borough Ann-Marie Barker Leader, Woking Borough Council
Councillor Borough Richard Biggs Leader, Reigate and Banstead Borough Council
Karen Brimacombe Chief Executive, Mole Valley District Council
Mari Roberts-Wood Managing Director, Reigate and Banstead Borough Council / Chair - Prevention and Wider Determinants of Health Delivery Board
Dr Sue Tresman Surrey's Independent Carers Lead
Professor Monique Raats University of Surrey - Co-Director, Institute for Sustainability
Alistair Burtenshaw Business - Director & Chief Executive at Watts Gallery Trust
Tim De Meyer Chief Constable of Surrey Police
Lucy Gate Co-Chair of the Mental Health: Prevention Board
Professor Helen Rostill Co-Chair of the Mental Health: Prevention Board
Siobhan Kennedy Housing - Homelessness, Advice & Allocations Lead, Guildford Borough Council
Neelam Devesher
Sarah Grahame
Nicola Airey
Sarah Haywood
Jonathan Lillistone
Ian Smith