The Hounslow Council Shareholder Committee met to review the operational and financial performance of the Lampton Group of companies for the second quarter of the 2025-26 financial year. The committee was also scheduled to review the minutes from their previous meeting.

Lampton Group Financial Performance

The committee was scheduled to discuss the financial performance of the Lampton Group, which was forecasting a £2.14 million loss, a £1.31 million variance for the year. This was reportedly a £0.06 million improvement from the previous quarter.

The report pack noted that Coalo was forecast to be £0.1 million ahead of budget due to housing maintenance services, but this was offset by the expected margin on additional commissions for voids work from the council. Lampton Investment's forecast had reportedly improved by £0.17 million since quarter 1, due to improved management of rent reviews, with the full year benefit expected in 2026/27. Lampton Recycle had also reportedly improved its forecast by £0.25 million and was expected to deliver a profit of £0.57 million, £0.19 million ahead of budget. The forecast loss for Lampton 360 was reportedly due to increased insurance costs.

The report pack stated that the council was working with Lampton to ensure it had the appropriate support to bring performance closer to the budget. It also identified opportunities and risks that could impact the forecast, including:

• Coalo securing an additional £0.5 million of work.
• Lampton Greenspace 360 securing ad hoc third-party work.
• Lampton 360 potentially needing to use its £0.5 million contingency.
• A £0.4 million shortfall if budgeted ad hoc work for Lampton Greenspace 360 was not secured.

The report pack also included an update on Lampton Investment 360 Ltd, which operates a property portfolio of 629 homes across the borough, comprising properties let to nominees of the council at Local Authority Housing (LHA) rates and private rental properties. The report pack stated that Lampton Investment had undertaken a full review of its housing portfolio, ensuring that rent income and reviews were updated regularly and efficiently. It also stated that a key part of the future programme of work would be a comprehensive assessment of the assets themselves to develop any strategic options that could improve future cash flows.

The report pack included a graph showing the loan to value (LTV) projection for Lampton Investment until 2035, which reportedly showed that the LTV was projected to improve over the next ten years to approximately 74%.

The report pack also stated that Lampton Group was developing a medium-term financial plan to outline its route to becoming profitable.

The Hounslow corporate risk register included the risk FR0004 Financial exposure to Lampton Group of companies , which was recorded as Medium High Risk.

Lampton Group Operational Performance

The Shareholder Committee was scheduled to note the operational performance of the Lampton Group of companies in quarter 2 of 2025/26.

The report pack stated that the Lampton Group employed 1,023 people across all companies, of which 647 (63%) lived within the borough of Hounslow.

The report pack highlighted the following operational performance achievements:

• Coalo (Repairs & Maintenance): Customer satisfaction stood at 91.8%. 84.2% of non-emergency repairs and 99.5% of emergency repairs completed within target timescales. Voids Management: 80 voids handed back in October, with year-to-date completions of 457.
• Greenspace: Grounds maintenance programmes were completed in full (100%), and allotment occupancy remained strong at 94%.
• Leisure Services: Current membership across all Leisure sites was 23,145 as at September 2025. Swim School participation had surpassed 10,500, the highest on record.
• Recycle & Environmental Services: Maintained a first-time collection rate of 99.97%. Expansion of Hydrotreated Vegetable Oil (HVO) fuel use across the domestic waste and recycling fleet.

The report pack also noted that the Regulator of Social Housing (RSH) Regulatory inspection had recognised the effective, efficient, and timely delivery of the repairs service provided by Coalo.

Previous Shareholder Committee Meeting

The committee was scheduled to confirm the minutes of the Shareholder Committee meeting held on 9 September 2025 as an accurate record. At that meeting, the committee noted reports on the Lampton One Board Project, and the Hounslow Companies Performance for Quarter 1 of 2025-26.