In a meeting on 27 November 2025, Councillor Sarah Williams, Cabinet Member for Housing and Planning (Deputy Leader), approved an 11-month contract extension for mobile workforce management technology with Total Mobile Limited, and approved structural remediation works at Chettle Court, Cordell House, and Edgecot Grove. The meeting also covered filming at meetings.

Structural Remediation Works

Councillor Sarah Williams approved a direct award of a contract to Contractor A for £2,943,866 to carry out structural remediation works at Chettle Court, Cordell House, and Edgecot Grove. The works are expected to take 30 weeks. An additional £155,621 in professional fees was also approved, bringing the total project cost to £3,009,487.

The council will recover an estimated £851,890.51 from leaseholders as their contribution to the cost of the works.

The council is undertaking the works to ensure that its housing stock is safe and compliant with the latest building safety regulations, in line with the Housing Asset Management Strategy and the Corporate Delivery Plan (2024-2028). The council also has a statutory and legal obligation to maintain its housing stock.

The three blocks require structural remediation works following structural surveys, asbestos surveys, and a fire safety survey.

In 2022, the works were tendered and awarded to Cosmur Construction (London) Limited, but the company experienced financial difficulties and entered liquidation. The works were retendered in 2024.

Tenderers were asked to provide a social value submission, accounting for 10% of the total tender score. The submissions were assessed using the National TOMs¹ system, and bidders were required to propose targets for areas such as employment, local businesses, training, environment, community, and health.

An alternative option of advertising the contract through the London Construction Programme Major Works framework was considered, but a direct award to Contractor A was chosen because they were a top-ranking contractor on the framework, and the council's Strategic Procurement team considered this approach more efficient.

A notice of estimates was issued to residents on 11 July 2025, and observations were invited.

Mobile Workforce Management Technology

Councillor Sarah Williams approved the extension of the contract with Total Mobile Limited for an additional 11 months, from 23 November 2025 to 22 October 2026, at a cost of £202,028. She also approved £40,049 for development fees and project management costs associated with upgrading to the Mobilise platform.

The council decided to extend the contract to ensure continuity of service for its repairs operations, as Total Mobile is the primary system supporting these operations. The extension also allows time for Digital Services to conduct a full procurement for a new mobile workforce system.

The upgrade to the Mobilise platform is essential for regulatory compliance, particularly with Awaab's Law² and Housing Health and Safety Rating System (HHSRS)³ standards. The current Service Connect Mobile platform is in a maintenance-only phase and cannot support new legislative demands. The Mobilise platform provides capabilities such as a live audit trail of actions, investigations, and works completed, which is critical for evidencing compliance and avoiding legal action.

Extending the existing contract is considered cost-effective because the current agreement is based on the G Cloud 12⁴ procurement framework, which has a lower pricing structure than the current G Cloud 14 framework. Additionally, staff are already trained and familiar with the Total Mobile system, minimising disruption and the need for additional training.

Alternative options considered were:

• Do Nothing: Rejected because the current contract expires on 22 November 2025, which would leave the service without a mobile workforce management system.
• Develop our own mobile workforce management system: Rejected because the council's Digital Services lacks the capability to develop an application of this size and complexity.
• Procure a new housing repairs system: Rejected due to the significant time and resources required.

The contract cost will be covered within the Haringey Repairs Service (HRS) operating budget.

Filming at Meetings

The meeting may be filmed or recorded by the council for live or subsequent broadcast, and by anyone attending the meeting using any communication method.