The Delegated Decisions by Cabinet Member for Resources and Deputy Leader meeting on Tuesday 19 May 2026 retrospectively authorised the procurement of a support and maintenance agreement for the council's social care systems. This decision ensures continued access to essential software updates and support for the Children and Adults social care services.

Children and Adults Social Care System Maintenance and Support

The meeting retrospectively authorised the Head of IT to procure a support and maintenance agreement with Liquidlogic Limited for the council's case management systems used for both Adults and Children's social care. This agreement will be for a 3-year period, with an option to extend for a further 2 years. The decision was made to ensure the council continues to receive statutory configurations, feature upgrades, roadmap updates, and security updates for the Liquidlogic software.

The report presented to the Cabinet Member highlighted that the existing 12-month rolling contract was no longer providing the same benefits, with the potential for price increases of up to 15% and ineligibility for roadmap updates. A 3-year contract, costing approximately £1.6 million over the initial period, was deemed the most cost-effective and risk-averse option, aligning with the council's strategic direction to continue with Liquidlogic as its social care provider. The contract is budgeted for within the existing IT budget and is expected to support the council's legal obligations under various Care and Children Acts. The procurement will be conducted in accordance with the council's Contract Procedure Rules and public procurement legislation, utilising the Crown Commercial Services RM6259 Vertical Application Solutions Framework, as Liquidlogic is the sole provider of support and maintenance for its software. The decision will become effective on 27 May 2026, unless called in for review by a Scrutiny Committee.

The decision was made by Councillor Neil Fawcett, Deputy Leader of the Council and Cabinet Member for Resources. The officer responsible for taking the agreed action is Tracey Jones, from IT Services.

This decision was recorded in the Decisions Tuesday 19-May-2026 15.00 Delegated Decisions by Cabinet Member for Resources and Deput.pdf. Further details can be found in the Public reports pack Tuesday 19-May-2026 15.00 Delegated Decisions by Cabinet Member for Resources.pdf and the Agenda frontsheet Tuesday 19-May-2026 15.00 Delegated Decisions by Cabinet Member for Resources a.pdf.