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RESOLVED:
 
1. 
To approve the award of an Open Framework contract for
the delivery of the Supported Living and Residential Services (Lot
1 & 2) and block packages of care (Lot 3) to the successful
suppliers listed in Exempt Appendix 1, and any subsequent suppliers
that successfully apply to join the framework when it is reopened.
The contract period will be up to 8 years (5 +1+1+1) commencing in
October 2025 at a maximum cost to Hackney of
£805.7m. 
2. 
To approve the naming of all North East London Partners
from year 2 onwards (with a maximum framework value sufficient to
include all the potential activity), for Lots 1 and 2.
 
North East London Local Authorities
who are able to access this framework from Year 2 onwards are:
London Borough of Barking &
Dagenham
City of London Corporation
London Borough of Newham
London Borough of Redbridge
London Borough of Tower Hamlets
London Borough of Waltham Forest
London Borough of Havering
 
 
Reasons For Decision
 
The original Business Case set out 5 options.
The approved option was option 3, to Procure an open framework,
supported by the E-Brokerage system for call offs.
 
The benefits of this option are:
 
For the person who
needs the service
· 
The individual client gets a greater choice of service or the
service can be matched to their needs e.g. accessible bathrooms or
close to significant cultural communities or places to worship.
· 
Placed in a safe environment where quality checks have been
completed, meaning a safe placement
· 
A quicker response to need
 
For Providers
· 
Opportunity to see all potential business via the e-brokerage
system
· 
New business to those not already engaged
· 
Fair access to business opportunities
  
For London Borough
of Hackney
· 
List of accredited providers, ensuring quality, safety and value
for money.
· 
A greater choice of the different types of service to meet
clients
needs
· 
Know what is being purchased against the outcomes and needs
· 
Ensures that LBH obtains best value and maintains a sustainable
market.
 
Alternative Options
Considered and Rejected
 
The following 5 options were considered and
rejected for the future of the Supported Living & Residential
provision in the borough:
 
The Business Case outlined five options for
procuring Supported Living and Residential Services, moving away
from the current spot purchasing arrangements:
 
Option 1: Continue Spot
Purchasing. This option is disadvantageous due to a lack of quality
assurance, difficulty in negotiating fair rates, inefficient use of
staff time, and non-compliance with Council Financial and
Procurement Standing Orders.
 
Option 2: Separate Contracts.
While regularising existing arrangements, this option is
time-consuming, risky for block contracts (due to potential voids),
and would not provide the full benefits of an open framework.
 
Option 3: Procure an Open
Framework (Preferred Option). This involves admitting vetted
providers to a framework with overarching terms and conditions,
including standardized fee rates. Individual placements will be
made using an e-Brokerage system, offering greater choice, value
for money, and improved outcomes for service users.
 
Option 4: Use an Existing
Framework. This option was rejected as previous attempts to use
existing frameworks (e.g., Waltham Forest) were unsuccessful due to
low provider numbers, associated costs for Hackney, and limited
control over the process.
 
Option 5: Insourcing. While
the Council does not currently own or operate these services, this
option suggests that once the framework is established, specific
services (particularly Lot 3 block packages) could be identified
for potential in-house delivery, supporting future capital build
programs.