Decision

Customer Experience Strategy

Decision Maker: Cabinet

Outcome: Recommendations Approved

Is Key Decision?: Yes

Is Callable In?: Yes

Date of Decision: December 11, 2024

Purpose: Consideration of Staffordshire County Council's draft Customer Experience Strategy, reflecting learning from engagement with customer and employees in March 2024. If approved this Strategy will be implemented following the decision.

Content:

Supporting Documents

Customer Experience Strategy.pdf
Appendix 1 Customer Experience Strategy.pdf
CIA for Customer Experience Strategy.pdf

Related Meeting

Cabinet - Wednesday 11th December 2024 10:00am on December 11, 2024