Decision Maker: Executive

Outcome: Recommendations Approved

Is Key Decision?: Yes

Is Callable In?: No

Date of Decision: February 3, 2025

Purpose:

Content: Following consideration of the officer report, appendices, and discussion, the Executive resolved to: ·       agree the adoption of the revised Complaints Policy from 1st April 2025.   ·       sign-off the 2023/24 Annual Feedback Report and approve publication of it to the council’s website.