Decision

Corporate Customer Records Management System

Decision Maker: Delegated Decisions

Outcome: Recommendations Approved

Is Key Decision?: No

Is Callable In?: No

Date of Decision: April 1, 2025

Purpose: To consider commencing a procurement exercise for a new contract for the Corporate Customer Records Management System.

Content: 1.         That a process be undertaken through the GCloud 14 framework to contract with a supplier to provide online access to services for our residents via a corporate customer records management system. The term of the contract will be three years plus one. 2.         That authority be delegated to the Director of Customer and Community Services to approve the award of contract following this process, where the price of the contract comes in at £1million or below.

Supporting Documents

Corporate Customer Records Management System.pdf