Decision

Housing & Consumer Standards Programme and Compliance Update

Decision Maker: Homes and Housing Delivery Policy Committee

Outcome: Recommendations Approved

Is Key Decision?: No

Is Callable In?: No

Date of Decision: April 4, 2025

Purpose: To provide an update for the Committee

Content: The Committee RESOLVED: To note and comment on the Housing & Consumer Standards Programme improvement plan summary. To note and comment on the Housing & Consumer Standards Programme landlord compliance programme combined backlog and Business as Usual performance report. To note the update on the Consumer Standards Improvement Strategy. To note and comment on the resident’s voice actions and feedback from the HSP. To note and comment on the update from the latest regulatory review meeting with the Regulator of Social Housing.  

Supporting Documents

Appendix Ai - HCSP Highlights Report Overview February 2025.pdf
Appendix Aii - Combined Compliance Report - January 2025.pdf
Housing Consumer Standards Programme Report Presentation.pdf
Housing and Consumer Standards Programme Report.pdf