Decision Maker: Executive Cabinet

Outcome: Recommendations Approved

Is Key Decision?: No

Is Callable In?: Yes

Date of Decision: April 23, 2025

Purpose: The report provided information relating to the procurement and award of a contract to provide non-enforcement debt collection assistance for outstanding Council Tax, Business Rates, overpaid Housing Benefit and Sundry Debts. The activity will focus on ethical and supportive recovery, by providing income maximisation advice as standard for residents and debt segmentation using propensity to pay data, ensuring recovery activity is proportionate and appropriate to each individual case. 

Content: RESOLVED That Executive Cabinet approve the procurement and award of the contract.