Decision Maker: Homes and Housing Delivery Policy Committee

Outcome: Information Only

Is Key Decision?: No

Is Callable In?: No

Date of Decision: July 18, 2025

Purpose: To provide an update for the Committee on the Housing & Consumer Standards Programme and compliance.

Content: The Committee RESOLVED to note: The Housing Consumer Standards Programme update (Appendix Ai). Including the Housing Consumer Standards Programme internal audit report (Appendix Aii) and Social Housing Service 4 year audit plan (Appendix Aiii). The latest landlord compliance performance report (Appendix Aiv). The resident’s voice actions and feedback from the Housing Scrutiny Panel. The update on new and upcoming legislation and regulatory changes (Appendix Av). The update from the latest regulatory review meetings with the Regulator of Social Housing.