Decision

Putting Residents First: Transparency, Influence and Accountability in Housing Services

Decision Maker: Cabinet

Outcome: Recommendations Approved

Is Key Decision?: Yes

Is Callable In?: No

Date of Decision: September 16, 2025

Purpose: Note the content of the report and as the Governing Body provide a response to the Annual Housing Complaints Report 2024/2025 which will be published on the Council’s website as part of the new statutory requirement and submitted to the Housing Ombudsman.  

Content:

Supporting Documents

DraftCabinetReportPuttingResidentsFirstTransparencyInfluenceandAcc.pdf
Appendix1ResidentEngagement20242025.pdf
Appendix2HousingWeekofAction.pdf
Appendix3HousingComplaintsreport20242025.pdf

Related Meeting

Cabinet - Tuesday 16 September 2025 6.30 pm on September 16, 2025