Decision

Annual Complaints Report

Decision Maker: Cabinet

Outcome: Recommendations Approved

Is Key Decision?: No

Is Callable In?: Yes

Date of Decision: September 16, 2025

Purpose:

Content:

Supporting Documents

Cabinet Report - Complaints 2024-25.pdf
Appendix A - Housing Ombudsman Self-Assessment 2025.pdf
Appendix B - LGSCO Self-Assessment 2025.pdf
Appendix C - Housing Complaints Performance Service Improvement Report 2024-25.pdf
Appendix D - LCC Complaints Annual Report and Service Improvement.pdf

Related Meeting

Cabinet - Tuesday, 16th September 2025 6.00 p.m. on September 16, 2025