Decision Maker: CPH Children and Education Decision Session

Outcome: Recommendations Approved

Is Key Decision?: Yes

Is Callable In?: Yes

Date of Decision: September 18, 2025

Purpose: To meet the requirements of the The Children Act 1989 Representations Procedure (England) Regulations 2006 and provide information and analysis of 2023-2024 complaint & compliments activity and related performance data for Solihull’s Children’s Services.

Content: The Cabinet Member reviewed and  RESOLVED to endorse the content of the Annual Complaints & Compliments Report – 2024/25 for the Children’s & Education Directorate.