Decision Maker:

Outcome: Recommendations Approved

Is Key Decision?: No

Is Callable In?: No

Date of Decision: October 15, 2025

Purpose: This report provides an update on Croydon Council’s Care Quality Commission (CQC) inspection and outcome, where Adult Social Care and Health (ASCH) received an overall rating of “Good”.   This is an excellent result in the context of significant financial challenges relating to increasing demand for Adult Social Care services. We have continued to deliver our Adults Living Independently (ALI) Programme throughout, transforming how we deliver services, without compromising the quality of our offer. The report reflects our commitment to learning and innovation.   The report also recognises the strength of our partnership working with health partners and the Voluntary, Community and Faith Sector (VCFS), reflecting by the Executive Mayor’s commitment and involvement for joint-working across Croydon This is further demonstrated by our recent success as one of 43 areas (of 141 applications), to join the National Neighbourhood Health Implementation Programme.

Content: For the reasons set out in the report, the Executive Mayor and Cabinet AGREED to:   2.1 To note the report and outcome of the recent CQC inspection of Adult Social Care services and provide any feedback to officers that will inform our refreshed Adult Social Care and Health Strategy 2026-30 and first annual action plan.   2.2 To join the Directorate in celebrating this achievement and thanking residents, staff, members, partners and providers in supporting the Directorate throughout the inspection process.