Decision Maker: Executive

Outcome: Recommendations Approved

Is Key Decision?: Yes

Is Callable In?: Yes

Date of Decision: October 16, 2025

Purpose: To consider the contract renewal for the Council’s Housing Management System.

Content: The Executive Resolved That  (i)    a contract be awarded with Capita/MRI Community Software Ltd for the Council’s Housing Management System (OneHousing and OneAssets) for five years; and           (ii)   authority be delegated to the Strategic Director - Communities and Director of Legal and Democratic Services, in consultation with the Portfolio Holder, to take all necessary steps to effect the decision in (i) above, including finalising terms and entering into relevant contracts. Reason: The contract is essential due to the expiry of the current contract and the lack of viable alternatives. The hosted solution offers significant operational and financial benefits, future-proofs service delivery, and aligns with Council policy and the Housing Improvement Programme.