Decision Maker: Housing Management (Cabinet) Sub-Committee

Outcome: For Determination

Is Key Decision?: Yes

Is Callable In?: No

Date of Decision: November 5, 2025

Purpose: This report seeks approval of the Housing Management Service’s new strategy on Data Management The strategy sets out the Council’s vision and framework for managing housing data across Tower Hamlets.  

Content: DECISION   RESOLVED that the Mayor in Housing Management (Cabinet) Sub-Committee:   1.     Approves the Housing Management Data Strategy.   2.     Notes the equalities implications set out at s4 of the report submitted.

Reasons for the decision: The development and implementation of a Data Strategy for Housing Management was identified as a priority during the inspection process by the Regulator of Social Housing (RSH). Improving the management and use of data across housing management services is a key part of the council’s improvement journey. 

Alternative options considered: The council is developing a corporate data strategy, and the council could rely upon one overarching strategy to cover all services including housing management.   However, due to the momentum of the improvements within housing management services, following the recent RSH inspection, having a specific Housing Management Data Strategy is crucial for the service as it addresses the unique challenges and requirements of housing management that a generic Corporate Data Strategy may overlook.   A tailored strategy ensures that data related to tenancy lifecycles, repairs, investments, and disposals is accurately captured, managed, and utilized to enhance service delivery. This focused approach allows for the development of specialized data workflows, governance structures, and analytics that directly support housing management objectives. By aligning with the specific needs of housing services, the strategy promotes data quality, improves decision-making, and ensures compliance with regulatory standards, ultimately leading to better outcomes for residents.