Decision

Customer Charter Update

Decision Maker: Cabinet

Outcome: Recommendations Approved

Is Key Decision?: No

Is Callable In?: Yes

Date of Decision: September 10, 2024

Purpose:

Content: Cabinet approved the Customer Charter and its launch externally with customers, in line with National Customer Service Week, in October 2024.

Supporting Documents

FINAL - Community Impact Assessment - Customer Charter signed.pdf
FINAL - Cabinet Report - Customer Charter.pdf
FINAL - Customer Charter 2024.pdf

Related Meeting

Cabinet - Tuesday, 10th September, 2024 7.30 pm on September 10, 2024