Decision Maker: Cabinet

Outcome: Recommendations Approved

Is Key Decision?: Yes

Is Callable In?: Yes

Date of Decision: September 24, 2024

Purpose: To approve the Communications Charter which sets out the standard for communicating with our tenants and leaseholders.  It includes timescales for responding to the different methods of communication and provides clear and consistent information.  

Content: Cabinet approved the Communications Charter produced for Tenants and Leaseholders of the South Cambs Housing Service at Appendix A to the report, and delegated authority to the Lead Member for Housing to approve any minor amendments.