Decision

Housing Complaints Performance and Service Improvement Report 2023 - 2024

Decision Maker: Homes and Housing Delivery Policy Committee

Outcome: Information Only

Is Key Decision?: No

Is Callable In?: No

Date of Decision: September 20, 2024

Purpose: To provide an update to the Homes and Housing Delivery Policy Committee on the Annual Complaints Performance and Service Improvement Report for complaints handled by Bristol City Council (BCC) Landlord Services

Content: The Committee RESOLVED:

Supporting Documents

Housing Complaints and Improvements Report.pdf
Appendix A - Landlord complaints performance 23-24.pdf
Appendix B - Equality Impact Assessment.pdf