Decision Maker: Cabinet

Outcome: Recommendations Approved

Is Key Decision?: No

Is Callable In?: No

Date of Decision: October 16, 2024

Purpose: The new Target Operating Model (TOM) has been developed to better align to the organisation’s priorities and ensures that the community is front-and-centre of decisions that matter to them. The vision of the new TOM is to: “Create a more efficient, effective, and responsive public sector organisation that is better able to meet the needs of its communities.” This update will present the council’s new and updated TOM, that takes account of a comprehensive series of engagement sessions held since October 2023

Content: DECISION   1.    Approve the formal launch of the council’s new Target Operating Model (TOM).   2.    Take note of the TOM launch campaign (Section 3.8 of the report), which will commence on 1 November 2024. This campaign will highlight the TOM Guidance Notes and TOM People First Activity Map, as detailed in Appendices B and C to the report, respectively.   Action by CHIEF EXECUTIVE (S. HALSEY) Acting Deputy Director Strategy, Improvement, Transformation (A. Hakim Rahman)