Decision Maker: Cabinet

Outcome: Recommendations Approved

Is Key Decision?: No

Is Callable In?: Yes

Date of Decision: November 12, 2024

Purpose: To provide an overview and commentary of the Local Government and Social Care Ombudsman (LGSCO)’s annual review letter detailing the council’s LGSCO complaints performance in the financial year 2023/24

Content: RESOLVED that the Local Government and Social Care Ombudsman annual review letter 2023 – 24 is noted.