Decision

COMPLAINT HANDLING ANNUAL PERFORMANCE AND ACTIVITY REPORT 2023-2024

Decision Maker: Governance and Audit Committee

Outcome: Recommendations Approved

Is Key Decision?: No

Is Callable In?: No

Date of Decision: November 21, 2024

Purpose:

Content: Resolved –   That the Committee noted the performance improvement information contained within this report (Document “W”) and supports the key actions identified to ensure performance continued to improve.   (Harry Singh/Tracey Banfield - 07582 101209/07582 102740)  

Supporting Documents

Committee report - annual performance Corporate Complaints 2023-24 - FINAL.pdf