Transcript
Good evening, everyone. Can I start off by saying Happy New Year and welcome to the first meeting for 2025 for Overview and Scrutiny Meeting.
My name is Councillor Ayas Maislam and I will be chairing this meeting tonight.
Can I remind everyone that this meeting is being filmed for public viewing on the Council's website.
Those participating in the meeting will be included in the footage.
If there are any technical issues, I will decide if and how the meeting should continue after taking advice from officers.
Members should only speak on my direction and ensure to speak clearly into the microphones.
Members' conduct.
Before we move on to this evening's business, can I please remind all members they must adhere to the standards outlined in the members' code of conduct.
Significantly, this includes promote and support high standards of conduct through leadership and example,
treat other members and members of the public with respect,
treat local authority employees, representatives of partner organisations and volunteers with respect,
acknowledging the roles they play,
considering the views of others, including political groups where applicable,
but reach your own conclusions and act in accordance with them.
As members, your role carries significant responsibility,
and that is essential that the interactions with senior officers are conducted with professionalism and respect.
A constructive and collaborative way of working relationship with senior officers is crucial for effective governance
and the achievement of shared goals in public service.
Justina, please can you advise the committee whether any apologies have been received?
No, Chair. All members are present.
Thank you.
Can any member declare if there are any DPIs they would like to stay at this point?
Councillor King?
I am a leaseholder of the Council.
Thank you. Anyone else?
The minutes from our meeting on the 22nd of November and 17th of December have been circulated,
restricted and unrestricted.
Can members who were present confirm these as true and accurate record?
Yep. Thank you.
Yep.
The action log will be circulated at our normal meeting on the 28th of January.
Our main item of business this evening is to scrutinise the Budget Report 2025-26 and MTFS 2025-2028.
These are from the Cabinet-published papers and presented at Cabinet on the 8th of January 2025.
Before we move on to the main order of business, can we start with the fees and charges,
both the discretionary and statutory ones.
The annual review of fees and charges align closely with the budget-setting process
and also reflects some of the demand-led financial challenges that the Council faces.
To present this item, I would like to welcome Councillor Saeed Ahmed, Cabinet Member for Resources and Cost of Living,
and Julie Lorraine, Corporate Director of Resources, Statutory Section 151 Officer and Deputy Chief Exec.
Can I now invite you to speak?
I'm allowing you up to seven minutes to provide us with an overview.
I understand that members have read their report and their presentation,
and I'll let you know when you're nearing your last couple of minutes.
Is that okay?
Thank you, Chair, and good evening to the committee.
I believe we want to start with the fees and charges.
The fees and charges have been set out in terms of looking at each directorate closely
and looking at how we can meet inflationary pressures
and, at the same time, make sure that it's not a serious burden on any of our service users and residents.
I don't have a very much detailed introduction, in particular, for fees and charges,
but I would have more of a discussion on the budget itself.
So I'd like to hand over to Julie to introduce more on fees and charges.
Thank you.
And, again, I'll be brief.
The information on the proposed increases to fees and charges are set out for you in the budget pack in detail.
I understand that any increases that affect residents' concern, members of all parties,
I wanted just to provide an overview of the approach the Council takes to setting fees and charges for its residents.
The first thing is there are two sets of charges.
There's some statutory ones and there's discretionary ones.
On the statutory fees and charges, we have little room for manoeuvre.
It's the discretionary areas that most councillors focus on.
Recently, and we did try and find it for you today, we weren't able to, but we will try and get it to you.
But recently, we had the privilege of being party to an all-London Council's briefing.
And Tower Hamlet's reliance on fees and charges as a proportion of his income is the lowest in London.
We take seriously the impact of increases on all residents.
We use RPI as a general rule of thumb basis for increase.
And there are very few increases that go above that, although there are one or two.
Benchmarking is important.
When we look at our neighbours and what others pay, it's a similar position to council tax.
Tower Hamlet doesn't see fees and charges as their route to secure significant income streams.
As I said, as a proportion of our income, it's the lowest, I believe, across London.
I think it's important that members have an opportunity to ask questions.
Services sit within corporate directors, so nobody sits there in an ivory tower with a blanket saying,
let's increase all this by this.
And I was certainly party to a very detailed discussion with Cabinet members,
where line by line, Cabinet members consider every single item.
And you can see the shared pain on the faces of fellow corporate directors,
where we sat through every single item that was considered very carefully.
So I just wanted to set that context for you and leave it to you, really,
to ask questions about areas of concern, general formulaic approach,
or specific questions to corporate directors.
Thank you.
Before I move on to members' questions,
are we anticipating any last-minute fees and charges to be added on as an amendment?
To the best of my knowledge, as I sit in our council, no.
Thank you.
Can I see raised hands for those asking questions?
And remember, this is just for fees and charges.
So I've got Councillor Mohamed and Councillor Odin.
Okay.
Councillor Mohamed, do you want to go first?
Great.
Thank you very much, Chair.
Thank you both for that brief introduction.
I want to turn to the discussion of fees and charges,
and an area I've got real concern about.
Under 2.3 parking, it's COM334.
So it's two new charges that have been introduced.
It's around personalised disabled bay permits,
where previously it was no charge.
It's now incurring the charge.
And then the blue badge permits,
where previously it was no charge at zero pounds,
it's now incurring a charge.
And I think what's come out of the resident survey
is that there's a real concern around the cost of living.
And aptly, in your title, Councillor,
it has, you know, along with the resources,
the cost of living.
And I'd welcome your thoughts on adding a charge to new charges.
I appreciate one of them is every three years,
but we are still in a cost of living crisis.
And I think there's real concerns where disabled people
are disproportionately hit by these cost of living crisis
to the point of, you know, the disability price tag
is what it's essentially called,
and to the tune of, you know, hundreds of pounds.
So the justification for bringing about this new fee
would be really helpful to understand.
Thank you, Councillor, for your question.
Before I hand over to Simon to cover the more details,
I think in this area, of course, it's a very vulnerable area,
and we do not want to sort of penalise anyone
in this current climate than any pressure
than people are already experiencing.
At the same time, the council provides various services
to support our residents who are struggling.
So if there are areas where a resident is struggling
to meet any of the additional charges
or even the day-to-day living costs, whatever it is,
the council is here to support them.
And we have various means of services
with our resident hubs.
We have various means of services
for our tackling poverty team.
And, yeah, we're always open for dialogue
to support our residents whilst struggling.
Thank you, and happy new year to all members.
It's my first day, second day about,
I've been doing my jury service.
It's all finished now, thank you, Lord.
In terms of responding to your question
around fees and charges for parking,
we've done a benchmark across other authorities
across London, and that was we were just charging
an admin fee for the processing of the permits.
So given the amount of the gap
that we have in our budgets from time to time,
we have to look at things differently.
The fees and charges are fair, I think,
and proportionate, but other boroughs do charge for this,
and I don't think the charge is that great
given the amount of service that people get.
But it's not about tackling people with disabilities.
It's supporting people,
but it's proportionate to do that charge.
Just one brief follow-up.
So I appreciate the answer,
and it's not necessarily all boroughs.
So I know, for example,
our neighbours, Hackney, don't charge this.
So I think the benchmark argument,
I appreciate others might,
but it's not a cross, and it's not a uniform thing.
So I'd implore you, councillor, to look again at this.
So I take the corporate director's point
about it being an admin fee,
but disability price tag means
disabled people struggle far more
and have quite higher costs.
And I think when you look at the very nature
of somebody who gets a bay or gets a blue badge,
it's them accessing that
because they need that to get out into society.
So I think it has real ramifications
and unintended consequences
when it comes to isolation and other areas.
So I'd really encourage you and the mayor
to look again.
I know it's tough,
these decisions and these budgets are tough,
but I think at a time
where there's still a cost to live in crisis,
I think it's really important,
and I think it's a political choice,
and I'd hope you'd look again at it.
Thank you, Chair.
Unless you want to respond.
No?
So can I just come and say,
with Councillor Mohamed's point
and the answers that you've given,
there's a little bit of work here.
So there's a recommendation here
by one of the committee members,
and you'll officially get all our recommendations
at the end of the process,
but can you be able to do a little bit of work
for the committee to be able to make,
be able to have better understanding,
which is how much money is this proposing
to collect in total,
so that they're able to then balance off
what's coming in,
and if then the recommendation from the councillor
about the mayor and the political choice
about revisiting this as an option.
And quality impact.
Sorry, just an equality impact assessment
would also be really helpful to understand that.
Yeah, so the EQIA.
So that's two pieces of work,
and if we can have more information
about how much money.
And we understand that highways
does have restrictions
about ring-fenced accounts,
but this is definitely something
that falls under those guidelines.
It's all right.
Thank you.
Councillor Uddin, you're next.
Thank you, Chair,
and thank you very much for your presentation.
My question to Julie,
can you tell me what are the main cost drives
for health and social care services this year?
And I have two questions,
another question, one.
Can you tell me how are the planning
for the population change
and increasing demand for service?
Thank you.
And your question seems to be on the main budget,
which I'll give you a chance,
but we're on fees and charges.
Do you have any questions for fees and charges?
Okay, then I can leave it later.
Okay.
Is there any other councillor
that would like to ask any questions?
Oh, Councillor Chowdhury?
Thank you, Chair,
and good evening to you all
and happy new year to everyone.
Just a quick one.
What process are in place
to ensure transparency and accountability
in the calculation of leaseholder service charges?
And can you also provide us
with a comparison of these charges
with similar housing services
in other local authorities
who are very close to us?
Thank you.
Thank you, Councillor.
I think it's a good question.
On the benchmarking with other authorities,
if I can take that one away
and perhaps provide a written response afterwards,
that would be helpful.
But in terms of leaseholder charges,
obviously we do quite a lot
in terms of sending people our estimated bills
so that they can then come back
and raise any queries.
And then we obviously send the actual bills out.
We do it on a cost recovery basis.
We do also, through our tenant voice structure,
work with residents to be transparent
about how we calculate those charges.
We have a leaseholder group of residents as well
that feed into that tenant voice structure.
We also, I think, as you know,
from chairing our Housing Regeneration Committee,
we have a leaseholder representative
on that committee as well.
So we do absolutely want to involve leaseholders
in scrutinising our services
and make sure that we've got that transparency
and openness about how we work with them.
Are there any other questions around fees and charges?
Okay, I'll close that section.
I'd like to move on to the main item
for this evening's discussion,
which is the Budget Report 2025-25
and the MTFS 2025-28.
There are a number of appended papers
to this report covering a number of areas,
so members may have questions on specific areas.
We will have Councillor Ahmed and Julie back presenting this
and I understand that we also have a number of directors
here to respond specifically to their responsibility areas
and I have informed the committee,
Simon Baxter has to leave early,
so if we can take his questions first.
Councillor Ahmed and Julie,
if you want to provide us with an overview on the budget,
you've got 15 minutes,
but do bear in mind that we're taking the report as read.
Back to you.
Thank you.
Thank you, Chair.
So, there is much to say about this ambition
and this budget that we've put in place together,
but before going into the details,
I would like to impress upon members here
that the Council has once again succeeded
in producing a sustainable budget
and that that is balanced across the medium term
for the next three years.
The intention of this administration
has been clear from the beginning.
We have been committed to repairing the damage inflicted in our communities
by successive cuts and managed decline.
Delivering lasting improvements to the lives of our residents
in Tower Hamlets has been one of the key priorities.
Doing this, of course, has not been easy
and we have had to implement huge improvements
to our financial governance,
but we are now able to demonstrate
that the investment in communities
does not have to come at the expense of doing best financial practice.
In fact, with this budget,
we are delivering a further £65 million of new investment
while strengthening our reserves
and exceeding our savings target
and with no adverse impact on frontline services.
This budget is about building on our past improvements
whilst we are maintaining our previous commitments
around free school meals, EMA, council tax support,
winter fuel payments, as well as youth, waste and leisure improvements.
But we are now going further than that
by building on the positive financial comments
on the best value report
by providing £6 million further improvements.
A further £15 million investment in waste services,
£7.5 million to provide free home care,
£6.5 million of community resilience,
community financial resilience fund,
which supports the primary and secondary school starters
to pay for the school uniform,
which is a brand new initiative.
£3.1 million for the Mayor's Energy Fund
to help protect vulnerable residents
and reinstating meals on wheels.
This would represent a total of £150 million
of frontline investment delivered
by this administration since 2022,
investment that has in no way impeded
on our ability to make £100 million worth of savings
in the same period.
This is a budget that puts residents first
whilst ensuring both financial sustainability
and good governance,
and by creating a new £5 million contingency,
as well as increasing our general fund reserves
to £25 million.
We are taking prudent measures
to mitigate risks
in a way that has not sacrificed
our ability to deliver for Tower Hamlets.
And talking about risks,
Tower Hamlets is the sixth lowest council tax
in London.
And to those who can least afford an increase
in general council tax,
we will protect those residents
by the council tax cost of living support fund.
And that will be expanded
to household income of £50,350.
Additionally,
so that means anyone,
any household earning below that threshold
would not pay any increase in council tax.
Additionally,
the 100% council tax support scheme remains,
so that means those on the lowest income
pay no council tax at all.
So, finally,
just to wrap up,
I'm delighted to bring this budget forward.
It's a forward-looking budget
and clears all legacy issues
since 2022.
This budget invests in prosperity
and benefits thousands of children
and families.
It is a prudent,
sustainable and robust budget.
It's gone through a rigorous process
of months and months and months of work.
And this is about the future
of our residents
and future of our borough.
And it continues the great work,
like I said,
from the investment that we've done
in the previous years.
And, finally,
I would like to thank Julie
for her support throughout this whole process.
The finance team have worked robust
to work very hard
in bringing this
to all our sessions
throughout the process
of budget setting.
And, of course,
big thanks to the corporate directors
and the directors
for coming forward
and helping us identify
where we can put the right growth
where it's needed
and, at the same time,
put savings off
where we can find efficiencies.
And thanks to the Mayor's Office
for their support
throughout the process as well.
And, finally,
this is about moving forward
and we are now...
It's not about looking back anymore.
It's about looking forward
and creating improvements
in our borough.
I'd like to end it there
and I'll hand it over to Julie
if that's all right.
Thank you.
Okay.
Can I just...
I did make available
a slightly updated slide deck.
I don't intend to present
that slide deck to you.
I just want to make sure
that you've all got access to it
because I'll refer to
a couple of the slides.
Slightly updated
from the training version
that you saw
that you attended last week, Councillor.
And it's shared
by offices.
Yeah.
So,
it falls to me
as Section 151,
first of all,
to say
I'm very fortunate
to be Section 151
at Tower Hamlets.
It's a council
that is financially strong
and resilient
and able to invest
in its community
and,
without exception,
committed to doing so.
and that's a really nice
position to be in.
That said,
it's not just my job
to tell you the good news.
It's my job
to make sure
that you feel assured
that the budget
that's been set
is realistic,
affordable,
that we understand
the risks.
There are always risks.
Do we understand them?
Are we resilient
enough to face them?
How do we know that?
And most importantly
that it's not
a budget that's been set
by accountants
sat in a darkened room
who know nothing
about better schools
and great education
and looked after children
and communities
and housing
and older people
but that it's a budget
that's actually
going to be delivered
by a whole team
all of whom
are sat in front of you.
So,
on that note
what I would draw
to your attention
is
that the budget
that's presented to you
in my professional view
is an affordable budget.
It does give
the council
financial resilience.
It's ambitious.
Not in terms of
being financially stretched
but in terms of
in order to take that money
and make the difference
to the community
that I know
you all want to make.
It requires huge delivery
from colleagues
in operations
and I think that's
really important
to acknowledge.
In terms of headlines
it is balanced
across all three years.
We have taken
all of the comments
in the best value inspection
review
and yes,
finance
did come out
of that
really well
but there were
some observations
made
around some
residual risks
around
they mentioned
7 million
pressure
which was a combination
of one-off waste
and one-off
housing options
funding.
We've addressed that
in this budget
by putting that
through all years.
They rightly
were concerned
the amount
of reliance
the council
placed on
commercial income
generation.
In the previous
MTFS
that income
was savings
were largely
realised
but in this budget
that reliance
has moved
from 48%
to just 2%
so again
that risk
has been
mitigated.
They also
observed that
even though
it was a small
amount
previously
there had
been a
reliance
on reserves
this budget
presented to you
makes no
reliance
on reserves
at all.
That said
even though
we are well
placed
we face
the same
risks
as everybody
else
there are
huge
pressures
on demand
led services
homelessness
SEND
adult social
care
none of those
pressures
don't affect
Tower Hamlets
in fact
when you've
got a
fast
growing
young
population
you often
find more
of those
pressures
focus on
places like
Tower Hamlets
so we do
know
that there
are real
residual
risks in
here
we've done
our best
to learn
throughout
the year
about those
demand
pressures
there are
real
strong
robust
plans
in
place
from
relevant
directors
in their
service
areas
to
address
those
pressures
going
forward
with
investment
in
technology
the
single
biggest
risks
to us
lay ahead
in the
unknown
what we
know
is easy
it's what
we don't
we know
that there's
going to be
a funding
review
from government
a consulting
on that
there are
two elements
to that
Tower Hamlets
should gain
from one
which is
around the
RSG
funding
because we
do have
high levels
of deprivation
and a
concentrated
population
but there's
a business
rates review
at the same
time
that currently
proposes
that instead
of keeping
30p in the
pound of
business rates
you get to
keep 100%
in the pound
of business
rates of
new business
growth
which would
be great
if you
weren't already
one of the
biggest business
rate bases
that there
was
the opportunity
for growth
is very
different
and I'd
rather have
30% of
something
than 100%
of not very
much
so they're
the risks
the addition
councillor
to the pack
that you've
been given
was at the
request
a question
that was
placed
by overview
and scrutiny
at the very
back
you asked
about the
increase
in funding
year on
year
we've
placed
two pages
at the
back
of that
pack
for you
if you
go to
the very
back
in real
terms
we've shown
you year
on year
how much
additional
funding
has been
given
or not
in some
cases
and
on the
second to
last page
we've shown
you
to the
pound
where all
of that
new
allocated
funding
has been
spent
within the
budget
that's been
presented
to you
so I
hope
that's
helpful
I'm happy
to answer
questions
and so
are
colleagues
thank you
for that
if it's
okay with
you
I'd like
to take
the public
room
questions
first
and then
we can
come back
to the
main
budget
right
so I
have
can I
have some
hands up
about who
wants to
go
I know
Councillor
Mohamed
and Councillor
Natalie
wants to
go first
in the
first round
I feel
like you
guys are
twinning
up
today
while I
take
these
two
may I
ask
everyone
else
to keep
your
hands
up
so
I
know
who's
going
next
so
Councillor
Mohamed
first
and then
Natalie
next
thank you
chair
first
I'm
going to
start
by saying
thank you
for all
your hard
work
on this
I
think
there's
there's
there's
a lot
that goes
into
this
and
I'm
coming
here
tonight
and
answering
questions
so we
appreciate
it
in terms
of
communities
I
want
to
focus
on
the
saving
proposal
around
the
police
and
the
1.1
million
pounds
that's
going to
be
saved
per
year
that
amount
over
three
years
to
3.3
million
pounds
so
first
just to
say
I
totally
understand
the
police
aren't
able
to
deliver
on
the
police
that
they
were
able
to
so
there's
an
understanding
it'd be
helpful
to hear
from you
both
how
comfortable
you
feel
about
the
amount
of
money
that's
being
saved
here
and
again
I
refer
to
the
annual
resident
survey
where
ASB
remains
a
real
concern
for
residents
so
do
you
think
it's
justifiable
for
that
1.1
million
and
in
terms
of
you're
going
for
a
community
safety
restructure
and
did
all of
that
needed
to be
saved
could
parts
of
that
have
been
used
for
innovation
or
to
support
in
that
restructure
and
ultimately
how you're
adequately
funded
to
deliver
a
fighting
for
community
safety
so
that
would
be
helpful
my
question
is
around
the
growth
proposal
for
the
waste
service
so
for
the
members
of
the
committee
I'm
the
scrutiny
lead
for
environment
and
climate
emergency
so
I've
had
a
private
meeting
with
Simon
and
his
colleagues
in
the
waste
team
and
has
given
a
very
comprehensive
answer
on
why
this
investment
is
needed
and
I
would
like
Simon
to
explain
that
out
to
the
committee
I'll
repeat
what I
mentioned
in the
meeting
that
there
is
some
detail
in
the
proposal
of
the
growth
proposal
that
there
wasn't
sufficient
clarity
as to
the
individual
things
listed
out
why
an
increase
funding
funding
was
needed
so
I
wonder
if
you
could
explain
to
the
committee
what
was
needed
Let's
deal
with
safe
communities
first
in that
it's
quite
complex
so
you
know
the
position
with
the
Met
I
believe
I'm
reliably
informed
that
I
think
we're
one
of
the
only
boroughs
in
London
if
not
the
only
borough
to
have
a
partnership
task
force
so
the
Met
are
struggling
to
recruit
their
own
we've
managed
to
hold
on
to
the
partnership
for
another
couple
of
years
but
seeking
extra
police
officers
to
tackle
the
crime
in
the
borough
I
just
think
was
unachievable
from
the
Met's
perspective
and
in
terms
of
the
impact
of
reducing
the
investment
down
I
suppose
I
counter
that
in
a
number
of
areas
that
first
and
foremost
the
mayor
is
intending
to
invest
more
money
capital
money
in
improving
CCTV
we've
probably
got
one
of
the
best
CCTV
suites
in
London
if
not
the
country
there's
further
on
our
estates
and
we
spoke
briefly
the
HR
committee
and
I
said
there
is
a
need
for
reorganising
social
communities
and
I'll
explain
that
within
the
context
of
the
budget
social
communities
do
really
well
at
tackling
violence
against
women
and
girls
prevent
counter
terrorism
and
business
continuity
not
so
on
tackling
crime
the
causes
of
crime
and
that's
why
the
reorg
will
start
to
streamline
some
of
that
so
I
don't
think
I
know
that
the
removal
of
the
money
for
the
police
will
impact
on
the
service
delivery
I
think
the
service
delivery
will
improve
we
are
reorganising
the
the
the
the
the
the
the
the
the
the
the
the
the
the
the
the
the
the
the
the
results
there
was a
blitz
down in
brick lane
where we
worked with
the
theos and
the met
a couple
of weeks ago
just before
Christmas
so there's some
really good stuff
already beginning to happen
to start to reduce
the crime and fear of crime
in the borough
attacking drugs
it's a long way to go
I'm having regular
meetings now
set up
meetings with the
borough commander
and
Vicky Tunstall
because I think that
needs to happen
as part of
moving forward
and any restructure
will be done
in conjunction
with the
met
so we work together
to improve
reducing crime
in the borough
so I'm confident
that's the right
thing to do
I'm also confident
the reduction
in the budget
of the police
office is also
the right thing
to do
I hope that helps
and if not
I'm happy to have
an offline discussion
with you
on safe communities
as well
with Councillor
Taller as well
but we are going
in the right direction
I promise you
waste
so let's talk
about what we've
15 million is a lot
over three years
I accept that
especially with
the cost of living
Christ and everything else
but as soon as you
step outside your front door
you're hitting our streets
whether rich or poor
black or white
wherever you come from
you're hitting
and you know
we can't
underestimate the power
of clean streets
because it goes
towards people
feeling safe as well
and I think
the investment
is welcome
from my perspective
it's something
I've been pushing
for quite hard
even since
I was a return
of an interim
as Director
of Public Realm
in May 2023
that's gone quick
but let's talk
about what we've done
with the 5 million
already
so
resident satisfaction
have gone up
in the area
we've increased
recycling rate
from 15.73
up to 19%
I'm hoping
it's going to go
past that
beyond
March 31st
I'm hoping
it'll be nearer 20%
which has been incredible
increased
improvement
in cleansing standards
that's not me saying that
and as I said
time and time
before
this committee
is Keep Britain Tidy
independently
to charity
have measured that
for us
and said
it's a lot cleaner
and also a reduction
in complaints
so I think
the signal
for what's
happened already
with the investment
that we've got
is clear
and I hope
that members
from all parties
would think
the borough
has got a lot cleaner
the reason for it
the budget
since 2020
has flat lined
so you've got
an increased
population
and use
and footfall
but the budget
for waste
was the same
year on year
so
Judy's quite rightly
pointed out
we've had a hard look
at it
and that investment
brings it up
to where it should be
and I think
better
clearer management
better processes
our workforce
is happy
it's actually
a long way to go
the engagement
down the depot
is better than
it's ever been before
and with the unions
and staff
so I think
it's all going
in the right direction
and I think
the investment
is worthy
but I don't
become complacent
on it's getting
better
and recycling
is great
because I know
if I'm back here
in June or July
in front of OMS
and it's all
going the wrong way
that I'm going
to get me colour
felt
so I do appreciate
that
and I think
it's good
that we've got
authority
and a mayor
and administration
and the council
that supports
this service
thank you
thank you
so I've got
Councillor King
anyone else
on public realm
yours not public realm
okay
before we let you go
I have a question
if that's okay
so I want to touch
on the 15 million
over three years
and this is an
officer led question
not a political one
so I understand
like the mayor
and the political will
to want to fix
waste service
and make sure
we're giving
the gold standard
to the residents
and this has been
an issue
and it's come up
in the resident survey
about what residents
want
how they want
their services
to work for them
15 million pound
over three years
is a substantial
investment
into the service
I want to ask
questions around
how do you come
to that decision
about
I see there's
a breakup
like you've given us
a breakup
of how the funding
is going to be spent
but when you look
at it
it doesn't
I can't fully
get my head around
how that
becomes a three
year investment
that's 15 million pounds
so there is
a question around
how much is
the waste service
worth now
what is it costing us now
so then I can work out
what the percentage
of that investment is
how much that service
is growing
firstly
it would be good
to understand that
and the second thing
is
we've bought this
service in house
and one of the ideas
is not just
to be directly
be able to
give the service
that we want
and be able
to be responsive
to our residents
but also it was
about cost saving
and being able
to save money
can you just
give a brief
understanding of
are we still
saving money
with this
15 million pound
injection
into the service
the base budget
for waste
has historically been
since 2020
20 million
year on year
so
year on year
is
20 million
and that's
if your cost
of waste
is going up
your disposal
costs are going up
fuel charges
are going up
inflation
all those things
and that didn't
change
the flat line
of the budget
was 20 million
it's now
20
I think we're
running about
26 million
and
that needs
to stay
at that
if we're
to continue
to deliver
this service
well
the budget
needs to be
stabilised
and I've said
that from day
one
when I was here
in May 2023
I said the
waste budget
needs to be
stabilised
so one of the
things that we
will be doing
and I'm happy
to come back
to the committee
or HR committee
we're reorganising
public realm
waste services
so the structure
is fit for purpose
because that was
never done
and Council
Benefit knows
that
we've had that
discussion
around what
it looks like
and it's not
it's not
without its
problems
waste
it is a tough
public realm
is a beast
and waste
is a beast
we've got lots
of stuff going
on the depot
around vehicles
which we're
getting on top
of
but there's
a lot of
historical stuff
that we're
now covering
up and
sorting out
and moving
forward on
I think
in terms of
I probably won't
get thanked
for this
but when I
hear the word
savings from
waste
let's stabilise
the budget
first
let's stabilise
the workforce
because the
workforce
you know
we had the
strike action
in September
2023
and I don't
get those phone
calls from
regional officials
anymore
like I used
to
Julie
helped out
to negotiate
to talk
us through
that
but when
we talk
about
savings
I think
we need
to rationalise
and understand
what is it
we need
to deliver
the service
and what
do we
benchmark
against
other
authorities
and then
look at
the savings
because I
think
to bring
it in
for the
right
reason
if I
had been
here
I would
have
left
refuse
out
but
the
budget
is
a difficult
one
and always
will be
unless we
get on top
of the
structure
and the
people
and I
think
that's
what I've
asked
Ashraf
Alley to
do
to do
reorganisation
what is it
we need
to deliver
the right
service for
the borough
and then
have the
budget to
match
but I'm
happy to
come back
to this
committee
on a
quality
basis
if you
want
to give
you an
update
on what
that
looks
like
and
what
it
feels
like
because
I
think
it's
important
that
you own
it
as
much
as
I
own
it
and
that's
I've only
got one
mission
I said
is to
council benefit
I'm here
to serve
and to
make sure
to do
the right
thing
by
people
of the
borough
thank you
for that
can I
just
come back
there's
a lot
of
what
you
can I
add
something
yeah
of course
thank you
I mean
just to
touch on
what
Simon
has
already
said
and
just
sort
of
give
a little
bit
more
context
from
what
we
looked
at
from
our
lens
as
executives
is
that
taking
over
any
sort
of
business
organisation
even
this
chamber
for
example
we
find
it's
functioning
but
it's
not
giving
us
the
output
that
fix
it
to
put
an
immediate
fix
in
place
to
get
it
up
to
some
sort
of
standard
which
we
done
we
pumped
in
money
we
know
last
time
the
one-off
funds
to get
the
service
up to
a
standard
where we
think
okay
from
now we
can
see
we're
above
the
water
and we
see
what
we're
looking
at
and I
think
once
we
got
to
that
stage
it
was
more
about
looking
at
now
that
we
got
this
room
up
and
running
what's
the
ongoing
cost
how do
we
align
our
priorities
to make
sure
they're
sustainable
because we
don't want to put in money into it and then a year later it's gone back to where we were again
so I think this is why it's 15 million because it's 5 million per year
so obviously MTF is for three years that's why it's in that way and so it's sustainable it's in the base so whatever improvements that we're coming up with and it's not just capital improvements it's like Simon said it's structures and it's the lot it's a full revamp
of the service so that we make sure that whatever improvements we put in place it's long lasting and it's in the base so we could see the continuation of the improvements thank you thank you that makes a lot of sense and there's not a lot that I disagree with what you both said but I will come back and say this that it's a 20 million pound
service and there's an injection of 15 million over three years I understand your point about sustainability completely completely completely makes sense and with the improvements we are we've recognized
this as a committee that is heading the right direction we don't want it to store and especially not under for financial reasons I understand the structure of how you get to the budget
all the hard work throughout the entire year of your start chamber and your cabinet and everything else that you do behind the scenes however you probably have the answers I just as a committee if we can have more reassurance
15 million pounds that's a massive growth in that so when you say sustainability long term can you tell us what does that mean what does that look like where are the savings going to come from
are we expecting this just to be a service that is now going to move from 20 million to 25 million that's just the expectation is that what you're expecting to do after the third year
or does it look because the good thing about the format about this year's budget is there's a lot of breakups in the in the performer for the growth but unfortunately I struggled with
this injection of 15 million it has a breakup but it was quite similar to what we were doing last year but it doesn't really say how it's sustainable why it's needed for three years
because a lot of those projects and those plans were what we heard about last year so it's a matter of just a little bit more information
and like I'm sure you test this in your in all your meetings and I completely can imagine you doing that Julie is where you test the corporate director
against the finances so if we can have a lot a bit more information around that so then we're rest assured as a committee here is okay
it is council we can we can provide you with the detailed information but um when we look at this
we look backwards so power bi as Simon says doesn't just say here's what he's spending today it shows him
what he spent last year and the year before and so consistently for a number of years this service has
overspent it overspent significantly more than it does today than it's asked for growth partially because we
made permanent a significant proportion of temporary workers that were not really declared at the point
that the service came back so add an establishment of x but a whole stack of agency workers on top of
that and Simon service bought the cost so we look backwards and when a growth bid comes that says oh we
really need this money accountants take some convincing to get it as far as cabinet and the mayor and we'd be
happy to we'd be able to show you the three years expenditure which areas that's overspent on
and why Simon's correct when he says this isn't about um investing more so we have a 25 million pound
waste service i think reality councillor is you've always had a 25 million pound waste service
but you had a 20 million pound budget yeah thank you um yep that was in a nutshell to be fair i mean
this we'd we spoke about council benefit and i spoke about having a silver bronze and gold standard
and and i think and i think council mark francis asked this very question of blessing she was here
um you know about sustainability of long-term improvements and the budget and what happens if
um and i think that's what i sort of refer to about savings that sort of worries me because let's
stabilize the budget let's get the structure right and then this review what you want you want increased
performance but reduced costs but we're a long way for away from that um so you know bronze silver and
gold i think is probably a we were paying tin money but i'm expecting silver service but it doesn't
work out but we we is moving in a direction and i think that's that's the council as a whole
thank you um and so on that i would say ask for more information so if you can if you can put that
you know paint that picture for us so we can follow the journey you are coming back quarterly we are on
your backs about this we want it to improve and we want to work with you so the more information you
give us we're along on this journey with you and then we know how to utilize this committee in order
to make sure the performance is matched up with the investment is okay thank you thank you and on
that note um i think you can go simon thank you so much thank you for releasing me early it's
appreciated by me and my family thank you thank you very much um so can i now open up questions for
any department apart from public realm because we've just done that um so i'm going to do you want to
come back after you're going to come back after okay okay so counselor james and that you got to
okay helima for anything in the budget now yeah okay so two for now so counselor king and then
helima is okay can you two go first yeah thank you thank you for your presentation so counselor
ahmed the um council taxes rate being raised uh by the maximum without triggering a referendum for
the second year in a row obviously two percent of that is adult social care um increases of two
percent um but you just explain the rationale and the justification behind that thank you
thanks for your question counselor um so i think if first of all we need to first understand council
tax wise the tower hamlets is actually the lowest um in terms of i think it's in our presentation
um in terms of the the the the rises that we've had but it's the sixth lowest in london so so as as we
know council tax is a cumulative sort of model so if we fall back in increasing council tax that we
have to play catch up for a long time which isn't the main priority in this instance for for us right
this moment is that council tax is required in terms of sort of as a as a great source of
fund but at the same time we don't want the vulnerable residents to have any sort of impact in their
day-to-day lives and i think that's why what i touched on before is to help those residents
because council tax obviously we know that every every council tax every council would increase
council taxes freezing council tax is an option at the same time those who can pay should support
who those who can pay support the support the council support the residents that need support
so the same way so what we what we've done at that in that process is increase the council tax cost of
living support to the inflationary rate of 50 350 per household income to support those residents who
cannot afford the increase and of course that basically means people that are on any income
at the lowest level of income they wouldn't pay any increase at all or any council tax at all
but but those who can afford should support the council and should pay the way through
okay just as a follow as a follow-up to that i think it'd be a good um piece of work before we put
together our budget recommendations to just get more detail on um first of all the council tax um rebates
how much we actually do because in the report is saying like 23 percent um of households get um are
eligible for uh council tax um discounts um and i think but i think that was last year though so
it'd be good to understand how many more are coming in and then similarly how many more have
or how many of those eligible have taken up those grants but my question is more about like as i said
the rationale so as i said 75 of people are going to get a council tax um or even more than that
actually because um discounts uh not everyone gets 100 discount but um everyone who does get a council
tax increase which is the majority of people again they want to know the rationale so it's bringing in
the revenue of um of a few million pounds and obviously you have to in your decision of what
its growth what is savings why was that decision made for council tax um to and is it funding any
particular growth or what particular consideration was made to not raise it to the maximum level
thank you um so yeah what i've got here is historic nearest neighbor council tax increases so we are
the lowest in terms of changes in council tax rate uh which is um very good but at the same time
those who have to pay the increase i think what what is given in return if there was an increase in
council tax and you wasn't seeing any growth any support for residents or support for people out there
i think that would be quite unfair but at the same time for the slightest increase that we are going
to go into per household i think we've got which comes to pounds and pennies at max um it the the
benefit in return is is huge is huge so what we like we know the list of initiatives that this mayor
has introduced from free school meals and emas and the list goes on from youth services and and you
know have a whole a4 page full of initiatives that we'll come up with and this time around
a brand new initiative where you have free school uniform for primary and secondary school
starters which is great and already very much welcomed by whoever sort of come across this policy
so far and mills and wills again for vulnerable residents i think the benefit in return for the
slight increase that there is it's it outweighs it by far i'll hand over to julie thank you
i just wanted to add one financial rationale counselor which i think is really important that
everybody's aware of when government makes calculations on grant awards and particularly
now they're looking at the funded formula they operate on the assumption that you do generate
your revenue you do increase your counter tax the maximum so if you don't and the funded formula
changes you just lose it because they will have assumed your level of grant will have assumed that
you did so there is quite a punitive measure on local authorities that don't generate the revenue
that they're able to just just from a financial perspective
can i decide one more point here and i think this budget has the free home care included within this
so yes adult social care is is a cost that comes through but at the same time what we're getting in
return is free home care for the vulnerable residents i think that's very very important that's 7.5 million
pounds and like we just spoke about before 15 15 million pound in waste services and these are
people's day-to-day lives as they're walking around coming out of the house going to school
going to work going to parks and leisure and meeting friends and families they'll see the improvement in
the day-to-day life in in the cleanliness of the borough as well as the elderly people the the vulnerable
people being looked after and those children going to education getting at all levels got all
different levels of supports from free school meals to ema university bursaries and now a good chance
of children that's about to start the primary school they get that boost in free uniforms and
children who go into secondary school get free uniform i think that becomes a burden on a lot of
parents who need to now a student starting starting year seven is a concern for people now they're going to
spend another 200 pound 150 pound 200 pound on uniform which they didn't budget for before and
there is a support and after that they can sort of get the finances in order and of course the council
is here for support at any point they need thank you i was waiting for the kick-up reference not this
year maybe later thank you chair um so my question is uh referring back to the executive summary in the
slides about the new savings of the 77 million um so your target to achieve savings uh of the 77
million over the next three years will obviously have an impact on frontline services um especially
the social care and homeless support can you explain a bit more around whether it will impact or not
thank you um i can and there is a pie chart in in the pack so if you look at the pie chart uh the best
illustration for an organization that's got it right for you as councillors is the areas where you
see the most demand should be the areas where the least pressure for savings applies and if you look
at the chart savings by directorate you will see exactly the point you made councillor that housing regeneration
children's services and adult social care which are the three areas where we experience significant pressures
face the least challenge on savings the significant areas of savings this year have come from corporate
and cross-cutting areas i think we've set them out quite clearly in the report things like um we have
an advantageous triennial valuation for pensions we've changed the way we account you know account in a
much more contemporary way for capital none of those touch the services so i hope that pie chart gives you
the assurance that you seek that those services that are of the most importance are under the least
pressure at time that's to save money
uh
i'm sorry thank you chair uh yes uh the budget anticipates a return on investment of uh the tune
of 13 million pound in technology and two million pound in sustainability through the fleet electrification
of the fleet that we have uh how will this investment be prioritized and uh what metrics will be used to
evaluate the effectiveness of achieving a long-term saving in this uh uh portfolio thank you
uh so they're two quite separate ones but the big one the the technology one um actually one of the
things we want to do is they get to try it before they buy it so the services that are going to be
delivering savings using technology we invest in the technology they get to use it for a whole year
at no point during that year is any saving expected this time next year we'll be setting the budget again so
what we'll have is corporate directors informed by technologies they've been able to try and test
and use before they commit to those savings and that's the important point i'd make
it's not me or finance that commit to the savings it's the corporate directors that lead the services so
i hope that gives you some assurance that we don't just say anything oh that looks like a whizzy
bit of kit let's just buy that and force that service to operate at lower cost actually we invest in
the technology uh ask corporate directors and three of them certainly steve reddy george and david
actually are all being engaged at some point today i think in one of those technology pilots we've been
looking at but the whole of next year the technology goes in they get to try it no expectations of savings
at all in relation to the fleet sustainability and for me and and i know it's important from a planet
and sustainability perspective we spend three million pan a year on diesel counselor
and that's how we'll achieve the savings by electrification of the fleet we won't be buying
expensive diesel so that one's a little bit simpler to explain
good i've got i've got another question on the pension after after yes second round okay can i
counselor i'm going to come to you counselor lee but counselor didn't you misplaced your question
last time do you want to ask them now yes um thank you chair thank you very much thank you and
i have my question to julie can you tell me what the main cost drive for the health and adult
social care service this year and i got another question it's okay okay okay can you tell me what
how are the planning for the population change and increasing the demand for service is clear thank you
okay so um this year in terms of what have been the main increase in cost drivers is demand in three areas
um more people um because a greater proportion of our population are aging as our nhs has been less
equipped perhaps to keep people in hospital then those people rely on adult social care services
for longer and to a greater degree and of course each hour of care that's provided costs more
so inflation higher need and higher volumes those three drivers together and in terms of how do we
forecast demographics and the population georgia is far more skilled than i am to tell you about
how they work out about our aging population public health sits inside georgia's area um we use a lot of
analysis as much as we possibly can we compare ourselves to others but at the end of the day you
can't just sit there and say there's going to be even more people and it's going to cost even more
and the needs are going to be even greater so we'll just put millions and millions and millions more in
so what georgia and her team spend a lot of time doing is looking at how can we meet those needs
in a different way how can we intervene sooner so perhaps people need less hours of care as they
become frailer and older and all of those uh programs are things that the team are looking at
and i think the the health and adult social care scrutiny members will probably have an awful lot of
information about those demographic pressures and demands did you want to add anything georgia
i think you should come and work in adult social care um so julie has set out in terms of the
drivers some of the things that we're doing is the way i always describe in terms of how we respond
to demand in adult social care is you can't stop somebody from getting older no we haven't found that
that that that yet but what you can do is delay the need for adult social care so one of the ways in
which it's really important to me is for instance i work very closely with steve ready because what
happens in children's services and how um we support children will inevitably have an impact in terms of
adult social care as those children grow um and become and become adults for instance from a public
health perspective it's ensuring that we try to keep people healthier for as long as possible
what we are seeing nationally and not just in tower hamlets is there's a lot of people in the
population who are living with a lot of comorbidities you know maybe diabetes it may be high blood
pressure it may be all sorts of chronic conditions and there was a time certainly i've been a social
worker long enough to recall a time where people would come into adult social care when they were
in the 80s now we have people who are in their 40s and 50s coming in with chronic health conditions
and there's a very big difference between supporting somebody who's 80 years old for maybe 10 15
20 years depending on how they live and actually supporting somebody who's maybe 40 or 50 for the next
50 years so you can see already in terms of the financial impact so that's where public health
comes in in terms of trying to support the population to keep as healthy as they can and that in a sense
delays or hopefully prevents the need for for adult social care so those are some of the things that
we're doing but of course if people circumstances are such that no matter what they've tried to do or
the support we've provided they still need adult social care we have all manner of interventions things
like reablement short-term support to get people back on their feet working closely with the nhs to
pull our resources together to try and support as much as we can thank you thank you for that um
in line with councillor with these questions about growth and the pressures on adult social care
so with the free home care one thing that hammersmith council faced was lots of people moving in for
that purpose how do we manage that i mean um with with the housing crisis that we have good luck coming
into town but i think um yeah i think uh it's it's people may want to move into tablets which obviously
shows that it's a good place to come to number one but number two i think the way our housing system
works it wouldn't be just an easy process of just moving into town and if someone does want to
privately rent a place and then come to to sort of benefit from the free home care i think they
need to look at financially which is more viable that's what we're looking at from a numbers point
of view i'm sure george has got a bit of answer than that thank you councillor no you you described
that very well so as part of the work that we did to prepare for this we did speak to our colleagues in
um in hammersmith and fulham um it's been a while since they implemented free domiciliary care
um but they the the information they gave us quite recently in the last couple of months was
they didn't see um as many people a huge um increase in people moving into the area um and of course as
you said councillor it's it's it's not as easy as just moving in is it you've got to have somewhere to
live and so forth and so forth so we are as confident as we can be that we are likely to see huge numbers of
because they're now coming in to live in tower hamlets but we are going to be monitoring that
just for our own purposes um but we think it's unlikely that we'll have a huge spike thank you
and my question was no way um trying to say that our hammets isn't open it's open for all councillor lee
thank you um my question so it's just one of your savings proposals and i just thought it was
quite interesting it's uh technology enabled savings so it's not it you are projecting a
not insignificant amount of money being saved here um and just for just in case members haven't seen
it this this is essentially about um sort of internal internally the council um essentially
making use of ai um which i think is quite interesting and some of it is is is pretty standard
and i think completely harmless and makes a lot of sense some of it i have concerns on two levels
concerns about staffing and concerns about residents so if i could just say it i understand you're
projecting no no reduction in fte but this is a largely unexplored area and there is a lot of concern
at the moment about the use of ai and what it means for workers essentially modernization is really
important but you have that has to bring workers with it and i'm just concerned that in this sort
of risk section the only risk projected is that uh staff might not want to use it there's not really
any mention of the fact that this is something that is evolving constantly um and whilst i appreciate you
not currently anticipating any impact on staffing you have already you know deleted uh well
well vacant posts will already be deleted so as much as i understand that that that isn't
uh technically jobs being lost there is something going on there and my other concern is um process
automation um and it's reminding me of a discussion we had like previously in this meeting which
obviously we can't necessarily go into but um the discussion we had the last meeting um
um and essentially my point is these things are not infallible and it says process automation
revenues and benefits processing you know we're dealing with residents here what safe i think i
just think this is another one where i'd like to see some more detail chair because i think there are
safeguards that need to be put in place and at the moment the only risk that's being talked about is
staff might not want to adopt ai which it's true true um but i think there's more to it than this
and it's obviously very topical at the moment we're being talked about but i would just like to see
a little bit more detail on this one i'm happy to do that i think by way of assurance i can say several
things because this to my area and ai is my passion and i did spend some time with all our trade unions
talking about this ai is going to happen organizations that are ready for ai that apply that technology
to do the transactional tasks freeing up people to do the things machines can't are the ones that are
going to invest in their workforce for the future and that is where tower hamlets wants to be there are
no assumptions counselor on savings as a reduction of number of permanent posts we have made an
assumption on three things automation in revenue and benefits is happening to us universal credit
is out of our hands we have a skilled assessment team i've been talking today about how we
change the focus of that assessment team to enable them to assess grant awards to enable them to do
evaluations of grant awards as all will tell you he's always looking around for people to do that so
our plan is the opposite where are we going to make the savings we use too many agency staff
we have too many temporary workers and when we reach a point where we have natural churn in areas where
technology is applied that's the point at which you make decisions members have been very clear with me
and corporate directors are all very clear there are no savings targets against established posts
as a result of that technology what we fear is if we don't grasp it and take our staff with us
skilling them to do the things machines can't then it will happen to us i hope that gives you assurance
just wanted to give you an example um councillor lee from from an adult social care perspective
we've just completed a pilot which i'm more than happy once we finish the evaluation to talk to you
about it's something called magic notes so the only way i can describe it is in the old world certainly
i recall when i was a social worker and that's still the reality now a social worker for instance goes
out to undertake an assessment and visit somebody at home you have a really good conversation that might
take for an hour two hours three hours depending but the burden in terms of recording is so significant
you can easily spend a full half a day or whole day recording a two or three hour assessment in terms
of all the paperwork that you're required to do that's disproportionate what i want is people in adult
social care to be talking to people and spending their time actually engaging with our residents rather
than spending most of their time looking down and actually recording of course recording is important
in its own way but it mustn't overtake that face to face that contact so what magic notes in essence
should do is it it supports in terms of recording that conversation it just doesn't take what's said in
that conversation and automatically upload it but it's populated the professional then looks at it
to make sure that it's reflective of the conversation and boom it saves that time and what that means
if it's successful of course this is still the pilot and we still need to evaluate it is
it doesn't replace me it doesn't mean i don't need as many social works not at all it means that people
who are waiting instead of possibly waiting a couple of months hopefully you now just need to wait maybe
a couple more weeks before we actually get to you rather than waiting long periods of time so i just
wanted to throw that in as one of the many examples um that mean that actually ai will support us in
terms of how we work with residents thank you i think that relates really strongly with me um having
social workers have more face time with our residents than spending about abundant by paperwork did you
have a supplementary for this i just want to say yeah that that is reassuring and thank you for that
and i think perhaps yeah this is maybe more something to discuss probably at a later time
because it's just and maybe actually even with that specifically in in health scrutiny um just
because usually the time when record keeping is most important is when something goes wrong
um and i just it's that my point about is about safeguards mostly and especially you know if this is
the automation with universal credit um unfortunately i've seen some uh pretty shocking mistakes coming out of
that as well so i think it's just ensuring that we have safeguards in place for residents with the
safeguards can i ask um i assume there's other counselors out there are councils that are ahead
of us when it comes to ai so we get to learn from them so and but we also don't want to be too behind
where there's technology out there we're not making the best of it am i correct in thinking yes no absolutely
certainly where i was previously um before coming to tower hamlets um well ahead in terms of ai
but we always we we did build a safeguard in in recognizing that not everybody would be able to
use for instance automation and access to it so there was always um an option for people who weren't
able to do so yeah uh councillor muhammad um thank you chat leading the very nicely on from
catholic and chowdhury about technology uh specifically on the magic notes uh point so i think something you
said julian i don't want to misquote you just want clarification on it um there's no saving in the
25 26 but there will be savings in 26 27 and 27 28 so with the magic notes i think your point was
you're not gonna force us upon people when if it doesn't work you won't buy it that kind of thing
but with that specific saving i'm assuming of the 77 million that was mentioned has that been baked in
then because the assumption is there's six million of savings for 26 27 and as in three million three
million not six million total so has that not already been baked into the 77 million of savings though
it is baked in in future years it's not all magic notes so there's co-pilot power bi iron finance
uh i'll be the first to tell you i used to have 18 temps uh abdul will tell you 18 to produce a set of
management accounts we do it in real time now in seconds so the establishment of finance hasn't
changed but the cost base did as a result of that so it is numerous different applications you're right
councillor those savings are baked in in future years and the reason it's important that it's future
years is that we'll have an opportunity having tried it for a year to be able to sit here this time
next year and say this is how we know that we're able to make that saving in this financial year you'll
have seen it but it's not baked in on the establishment even in those years it is assuming
there are relying so if the caseload per social worker can go up by a tiny bit for each social
worker and that means that residents gain as well at some point your requirement for agency social
workers will go down it doesn't mean you need less permanent social workers we don't need less
accountants but it's those transactional staff and i think the biggest difference that i would say is
for a long time everybody used to talk about automation and that was fine as long as it was for
customers or residents i don't know whether you've ever phoned one of them places up that says
press one for this and two for that and three if you want to chat bot to hang up on you
ai isn't about that ai says you know what customers need people
transactional activities can be done by machine with checks and balances so that's what it's looking
at i would say that our approach is extremely conservative with a small c in terms of the
timing the amount and as i say we've already begun to talk to our trade unions about getting them on
because this needs staff to want to be re-skilled in the skills that we will need i hope that gives
you assurance that that does i think it does give me some assurances i think suppose my point is so
i'm not like i think i completely agree with you i think the potential of ai is really exciting and
something as kind of georgia mentioned you know helping our social workers do what they're brilliant
about focusing on supporting our residents absolutely and it's just there's slight concerns
that i suppose that more information at a future day would be helpful um we all know we have the
greatest will at least i'm talking to the saving about magic notes so that's why i talk about magic
notes specifically it's under the social care optimization so both children's and adults so it's
1.5 billion each uh in a following financial yeah that's been baked into um the 77 million and i
appreciate it's not going to what's to stop us coming back this time next year and say well we didn't
work and i know we're being quite conservative as you say about that um and the next financial
year gives us a chance to test and get it right and do that but i suppose it's with it's just that
needing to understand that a bit more would be helpful because you're right there's loads of
amazing potential here um but i suppose it's something that's already been baked in with some
assumptions and i have no doubt you're going to reassure me here georgia but i think it's um yeah
there's probably a bit more information that's needed post the two pages that we've got here
you could have been a fly on the wall actually councillor when we were having this conversation
as julie said um there was uh when we started magic notes uh initially there was an expectation do we
build this in you know in 25 26 um steve and i felt that we wanted to try it but you know julia's
section 151 office has been very clear to say um you know if it's not magic notes then it could
be something else so it's not just the only thing we're looking at from an ai perspective so
i think i'm quite clear in terms of expectations to say if after we've tried it i sort of think
i'm going to struggle maybe to meet the savings or it doesn't work for whatever reason the onus is on
me to ensure that um i i offer up something else and because there's a number of things that we are
looking at in the service which of course as we said to councillor lee we'd be happy to bring in
it gives me flexibility in terms of other ways i could make those savings still in the technology
space but not necessarily with magic nose i think that's really helpful and very similar to councillor
lee i think as councillor as the chair said um i think helping us understand that journey the journey
that's already been taking place and the journey you're about to embark on would be really helpful
to kind of add the added reassurance because i i think this is really incredibly exciting but i think
we need to feel comfortable that this is an achievable saving so i think it's helpful thank
you would you mind counter if i just had let's not wait a year to find out the hard way so quarterly
you know we will be doing this as we go and i know the different technology the different corporate
directors are looking at and i'm sure they'd be happy and keen to ensure that as they're updating in
reports we can see as we go not wait 12 months and then look back and say it didn't work
yep and don't worry i'm writing down recommendations as i go um can i steve ready can i ask you to
take your sso hat off and add some um add some uh response because obviously george has spoke about
adult social care from children's services point of view i think this is a good point for you to come in now
um thank you have a new year everyone and um i don't ever mention it but we're outstanding in
children's services i don't know i don't know if i've mentioned that yet but um
yes yes yes um that and the great education services that we offer in this area um so i think the
important point is to recognize that um as as colleagues have flagged up you know it's very early
days and there are some concerns so it's really helpful that we've got this sort of next year
to try some things out and that's and that's really important um but i think and i also recognize um
colleagues concerns around impact on staffing and you'll be aware that there is a bit of a national
shortage of children social workers and it's created a bit of a market where we have quite a lot of
agency staff and people making decisions about being agency social workers rather than being
permanent because of financial advantages and even in a amazing place like tower hamlets even with great
children's services we still have to use agency staff so i can see a certainly a scenario with the success
of some of the ai means that actually our staff can be more effective and efficient and if that
release staffing capacity that would be agency staff that we're currently using which which is still
significant even in in a place like it's armlets thank you and i think there was a hint there
congratulations to children's services for the outstanding offset report well done to you your team
and the deputy uh mayor as well i'm sure he'll be really happy to hear that i've complimented you
i mean but we have a job to do here in this committee and that is to make sure that you
stay there so we stay outstanding okay so that doesn't mean you your feet is off the fire at any
time soon right zaid i know you want to leave early so i'll let you come in with your question is okay
yeah yeah okay thank you thank you chair it's just um um based on the uh issue around ai
uh i come from a background of it in government so and we're we're big on ai we're big on uh technology
and changes so i'm really encouraged to hear that you are looking into that so and i'm also i was
going to ask the very question what else are you looking at this kind you very timely mentioned copilot
and the about we also considered um copilot being a product of microsoft and it just requiring license
i'm sure you've thought of all of that and not just magic notes um what when uh you're testing you said
testing phase and piloting when do you are you expecting this to start or has it begun already
and is there a timeline where you expect to have a yes or no go no go kind of uh um a date and then
to say yeah well this is good for us or this is not one second um that's a really good question and
can i just tag with that and ask can ai help us with the ehlps did i say right okay okay so a couple of
things just and i'll ask david so you can see it's not just copilot and we are microsoft accredited we
work with microsoft all of this ai we've already got as you know council we are going to buy it we're
going to use it and it is applicable in every area of our business one of the really exciting things i'm
sure david will talk to you about is um ai and detection and properties around smart homes damp and
mold i know he's been looking at that today and i know um we've been talking to steve about speeding up
special educational assessments by having a platform that allows different professionals to do their
input simultaneously instead of waiting for one piece of paper to circulate around and parents
not know so in real time parents will be able to look and see where their assessment's up to but
david you've been looking today i think it's some smart ai that's very different than copilot
yeah so um thanks to um some technology that that julie has um really kind of um
asked us all to look at using we've been looking at a a company called switchy which can place devices
in our residents homes that can detect when there may be factors leading uh that increase the risk of
damper mold um in in residents houses we can instantly communicate with those residents and they are also
trialing being able to do that in different languages as well as part of the um um trial so
that we can instantly start giving people advice to reduce the damper mold in their house that's specific
to what we think is causing it but it can also help us get ahead of the situation so that we are
for instance looking at our long-term plan maintenance works targeting the right blocks by getting
uh much better data insights about how we do that planned program as part of our asset management
strategy so for for us it is um really exciting actually and it allows us hopefully to move from
a situation where residents are having to call the call center to complain about damper mold to one where
we're actually contacting residents before they have damper mold because that would be brilliant wouldn't
it and it would take a lot of demand out of the system but also mean when residents do have to call
to get through because i know that's an issue as well because we're getting less calls um but also i
think i mean and this this is one area i do agree with the prime minister who gave a speech on ai this
week planning is another area with a substantial benefit from ai um so you know historically we've
used planning officers to do things like validation and simple tasks where we're checking that africans
submitted the right documents we don't need human beings to do that we we can use ai to
do that and then use the planning officer to properly assess and make judgments and advise
planning committees um rather than spending their time just checking the documentation has been
submitted so for me and also planning is another area where we've got agency staff so if we can free
up resource from that it's about losing those agency staff um because there's huge demand for planners
um and i'd rather have them looking at big applications like the white chapel life sciences campus
than than doing simple administrative tasks so um it can be used in a whole range of areas
let's hope ai doesn't replace politicians steve do you want to come back
um no i just support julie's point really is that um even in the current way we do the education health
and care plan process ai could make that um more effective and efficient but also and there's already
some um technology that means we can in future allow parents to see the plan being created so that
actually would be helpful they wouldn't have to wait for somebody to update them they wouldn't have to
contact the council they could dial in and see it which i think would be it would be a really good
development um councillor knightley you're next thank you chair um so i have a question i think it may
be for um councillor ahmed um but it's also i think it's probably around anyway i'm not sure um i
noticed that areas of significant cost pressure so um specifically send and accounting for demographic
demographic pressures in adult social care are accounted for in the growth um proposals but i
see that homelessness which is also a significant area of cost pressure doesn't have anything mentioned
there isn't anything around it in the in this budget um so i wanted to know like are we thinking
realistically about what 2025 might bring um and do you think we've accounted for the risks adequately
happy for um either of you to take that question
so cancer there are a number of elements where we're looking at and we do one of two things
you can just keep putting more millions in for more hotel rooms and accept our fate or we can really
maximize the potential of having our own um tower hamlets homes back in house and hra dave and i have
met with savills we've looked at um acquisitions and transfer and operation of our own temporary
accommodation from our own housing office and when you see the hra next week you will see an awful lot of
money set aside to acquire those units so so the investment that's going in is not in let's just keep
paying for the problem to be there it's very much around two areas one prevention and david refocusing
some of the resources that have been given to uh enable greater prevention of homelessness i think some of
the government new legislation will help some of that and secondly uh looking at our ability to house
people ourselves rather than rely on third party um commercial organizations and and that's a massive
commitment don't know whether you want to add to that david well it was just it was just to add to the
the fact that we want to continue the work that you've started actually which is about procuring
uh accommodation at lower costs to what what we've been doing uh in recent times so particularly
getting out of hotel accommodation which we've now successfully done getting out of costly b&b
accommodation and sort of reducing the length of time that we're having to place families and that
type of accommodation for through procuring other forms of accommodation so we've got our buyback
program as julie said um but we're also looking at where is the where which geographic areas
are is the smallest gap between the local housing allowance level and what we have to pay um for
a private sector land let's the team are very focused on that to try and bring the cost down to the council
of the property that we're placing people um into um and i one of the things we're also doing is giving
ourselves um a really kind of um stretching target this year in terms of the number of properties
that we procure and we're increasing the amount of resource that we put into the team that does that
procurement of properties to go out there and find us um properties so that we're not going for those
costly nightly paid um and b&b um accommodation basically um i think it's also worth saying we're hopeful
that some of the national legislation around um things like um uh ending no fault evictions will
will help with some of the demand pressures as well
um
councillor khan
thank you chair good evening uh last year there was 5.2 million worth spent on homeless service
recent quarter focus that uh this year said that housing option is focusing 11 when were spent
last year idle and social care overspent 3.1 million this year predicting the budget by 4.4 million last year
a special education need disabilities overspent 3.2 million the quarter to focusing this year is 1.1 million
s and d and 1.8 million in s and transport these reports you refer that this is a national uh local and
the national uh demand pressures my connection to the corporate directors
which so much information known both locally and nationally of these areas
can the corporate director for those areas given assurance lesson have been learned about
underestimating past demand that is budget reflects on more realistic level and spend on that
the council the council will be facing significant overspent again this is my question one and
question two will be uh uh uh also to the corporate director of finance and resource
given us assurance that any past part of the council that constantly a source of overspending
are given support and ensuring that lesson are learned to improve the budget setting thank you chair
did you get that i did i did get that i'm going to try and answer and not sound defensive councillor
um but uh two things first of all in a number of areas you've you've mentioned you can see
absolutely that mainstreaming those investments have happened housing options
was a one-off it's been baselined waste is another example that you've heard from simon
also you'll see in their areas of investment in things like legal and hr all of which have
not been it wasn't that the budget was wrong it was that a number of savings had applied over the years
had never actually materialized so each year there was overspending i i would say as ft that i've said
before the answer of the skill of the experts isn't in here's how many more million we need to meet the
demand the answer in their expertise is here's how we can design the services in order to enable us to
meet our demands at the best value for money we can so there's a balance between the two and i'm sure
they will each talk to you about the things they're doing to deliver to meet that new demand that isn't
necessarily about just keep more money just keep more money it's about doing things differently
yeah i mean i i suppose just for homelessness which was the biggest number that you quite rightly
pointed out um julie's already mentioned that extra investment has been put into the service and
now baselined into it so i think that's really important um but it's also the things that i've just
spoken to so it's the reducing um demand but also reducing the cost of accommodation but also hopefully
through that improving the quality of accommodation because not only is things like b and b the most
expensive accommodation it's actually the worst for families because they don't have the basic
facilities that people need to sort of lead um full um and healthy lifestyles so um so actually for me
those side that side of things is really important as as well as the extra investment that's gone into
the prevention agenda and to try and work with families but also landlords upstream to prevent
households becoming homeless in the first place
i'll just jump in as well um councillor um i think it's fair to say that as local authorities in adult
social care we're all grappling with the same issues nationally nobody has cracked it in terms of
um being able to forecast definitively it's you know you it only takes you so far when we're using the
national tools that are available to us like poppy and pansy and while the forecasting might support in
terms of numbers from my perspective one of the most difficult things in adult social care is how do you
forecast complexity um and that's the thing that i grapple with the most it's not so much yes the
numbers are high but actually it's just the level of complexity of people's needs that is really really
difficult to actually forecast and with that in mind knowing that i am unable in a sense to provide a
definitive this is what next year is going to look like i then do some of the things that david for
instance and all the other corporate directors are doing trying to do more in the prevention space
um early intervention um using um digital um looking at work looking at the way in which we practice for
instance as social workers not being um paternalistic and turning up and saying to families yes you can
just have everything you want yeah but actually looking at um what support have they got around them
in terms of friends and family and neighbors and then we come in and we support and we enhance that
rather than being the sole provider so there's any number of things and those are some of the things
that we are trying to do to manage and mitigate um that that that rise thank you
check and i just had one one last point here i think you had really good answers council i think
i'm just gonna add one quick point because these are service-based demands right and we are forecasting
a lot of the time so it's quite difficult but at the same time what assurance you've asked for
and i think what assurance that we can give at this point is that what is happening you see you
heard a lot of you heard from simon there's service redesigns happening so a lot of thorough in-depth
looking of where where the pressures are and how we can sort of tackle it internally from the council
and then what needs to happen a review for value for money make sure that we're doing the right way
make sure that we're aligned our strategies are aligned and we are aligned in terms of what demands
we're facing and finally is what will happen you heard of technology and you know that we're going
to use technology to make sure that we're doing more and we're achieving more and ultimately to
control pressures and control our finances going forward thank you
councillor chowdhury thank you chair thank you uh my question is on the pension valuation uh with the
the projected saving of 12 million pound uh from the three years pension valuation can you explain how
and what measures are in place to ensure that the pension obligations are still met without compromising
the employees uh benefits thank you and uh just before i uh finish uh congratulations to steve
the team my mutalukdar and everyone it was i was there last night so it was a great night thank you very
much thank you thank you thank you and just to say thank you to uh councillor for chair of children's
scrutiny during that period thank you okay was that your comment that's it oh that was easy okay uh
councillor have these next but i can ask there's a question oh there's a question oh we've asked about
the pension savings okay i'll wait there okay so i'm sure you're riveted councillor at the technicalities
of pensions i'll just make it easy but i will happily spend more time um so the triennial valuation
happens next year we've been in touch with our actuaries we've had independent advice
the time that's pension fund is in surplus it's not in deficit in surplus by 168 ish percent and we
make contributions each year to two things one we fund existing contributions and two we set aside money
to fund future deficits or we did three years ago and as a result of the workforce growing we pay a
percentage of our payroll we insource leisure we insource waste your payroll gets bigger you pay more
so it's an independent actuarial valuation uh that we've taken advice on we've given several options
we've taken quite the cautious one and it has no impact whatsoever on the funding of our pension fund
please be assured thank you uh while we wait for cancer after to come back i had one question
on school uniforms so this is um a really exciting budget in the sense that we're reinvesting back into
local authorities but coming like it's a trend coming from uh central government um how from from a
political point of view they've they've rightfully made this choice that this is something that we want
to do because we understand which our poverty uh high in the borough and the needs of the borough this
is this is a gap and we want to fill it from officers point of view what work's been done so for instance
this is starting from year seven there are lots of children who are um lots of families that have
children multiple children who are in different years and one struggle is getting that first initial
uniform set when they start year seven but then it's a bit of a struggle because for instance a blazer
cost 54 pounds for for a school that my child goes to and that's the same as a blazer for an adult
so when it comes to the five-year duration has there been any work done around what the needs are and
how so there this is what politicians want to do what have officers done as far as collecting evidence
where the needs are how how the delivery looks like can you give me a little bit of idea of how this has
been designed um i can come back to you with some detail analysis that we provided we used uh a
combination of uh information we already had from our schools and we have a team in place that delivers
our holiday activity and delivers vouchers to schools already so we used a lot of their analysis i would
love to give you the answer from my fingertips i haven't got it okay but i will make sure that you
do get it and see the analysis that was done because i'm looking so i'd like some data and evidence
around um how many kids are in year seven year eight year nine that that kind of understanding of
how how we've used evidence to promote this and to say this is how we want to deliver it and i understand
this doesn't mean that politically you can't change what the delivery looks like if the demand change
or if if evidence shows something different but also uh just just how would it work because in the
past there have been some initiatives really good initiatives that this this administration has come
up with but then the whole applying how does it apply how do you promote it there's been a little bit
of a lag of that how do you plan to do that if you can give us some information then we can also help
promote it but also from scooting point of view we know where to look when it comes to the rag figures
coming forward it's okay perfect um abdi you're the last speaker and then we're going to oh cancer
king after that you have another one okay oh cancer can want to come back as well for them okay great
um thank you my final question i want to kind of focus in on is about adult social care and one of
the savings you're due to make is around the mental health residents living in supported uh
accommodation out of the barba so i mean some of the finance colleagues in the room might not
necessarily agree but i think there's there's times where it's okay not to make a saving and i'd
wonder if you could speak a bit more about this saving and so the idea is to it's pretty niche
there's a small service of 140 residents who are supported in sport accommodation outside the barba
and it'd be interesting to know so part of it is about saving money and i think a part of it is also
it's time to do that review but it just the reassurance that it's the latter that it's about
doing the review and it's not necessarily about the cost saving because i think there are times
where it's okay not to make a saving and and actually it might not be appropriate for all 140 to come back
in to the barba so what reassurances do we have that we're not going to hear some horror stories of
people um being forced in because the saving talks about the the duty uh the statutory duty and we
always know the statutory duty is you know pretty bare minimum at times compared to what we as barbers
should be offering and it should go above and beyond so we really welcome that from an officer but also
from a political perspective and hearing on behalf of your colleague and administration that it's a
commitment of yours to not force any residents i need 140 um who are outside and supported
accommodation for mental health reasons aren't going to be pushed back into the bar or worse be
discharged because they refuse to so there's the office and it's a political uh i would like
commitments from that um absolutely you've answered the question actually uh councillor yes and i can
absolutely give you that assurance so the circumstances in which people are placed outside of the borough
um we have a great borough but unfortunately we don't have a huge amount of provision in terms of
supported accommodation um or care homes and so forth so sometimes particularly when people have
either left hospital or in crisis or require specialized support or accommodation if there's no provision in
borough we then look elsewhere to ensure that people's needs are met which is not ideal because
these are tower hamlets residents and like many people they'd love to remain in tower hamlets
um what tense has possibly happened in the past is where we found places for people outside of the borough
we've in a sense um left them there in the in the borough sorry wherever they they are um but what this
program is about is actually being a very targeted and very clear approach to actually speak to these people
to say we placed you in havering or wherever it might be at you know six months ago or a year ago we've now found something for you
appropriate um back home in tower hamlets would you like to return sometimes people will turn around and
say nope actually i'm quite happy to stay and because they are still our residents despite the fact that
they decided to say we'll continue to support them so they absolutely do have a choice um the majority of
times you will find that people will want to come back and are quite welcome the opportunity to come back but
they do have a choice and the savings are in relation to the fact that um generally tends to be more
expensive to to place people outside of your area because within our area we will have arrangements with
our local providers and so forth whereas outside of the area we we are sometimes forced to pay at the
rates of the placing local authority which sometimes are not always as competitive as ours so that's where the
the saving comes in but if you look at the the numbers this work has been going on for the probably
the last two to three years you can see that they are quite small numbers in terms of the savings and
also the number of people who have come back and i think that's reflected of the fact that people are
given choice yeah thank you can i can do you want to come back so yes i think from the political side of
course all our residents we don't we don't want anyone to leave the borough the more that we have the
mirror is and we've got a populating borough which we are proud of and um and i think what's really
important is these are vulnerable residents so i think here it's not about what we want politically
but i think what's right we'll take the expert advice and and sort of go go along that route and if if
again it's it's an open dialogue if someone does want to return we'll take expert advice and if and
someone's suited where they are and if it's best for them i think um it's up to the individual to
choose from but as a as a political administration we would want to be able to remain in our borough
and whoever wants to come back of course they're always welcome to do so thank you
thank you uh councillor king thanks um it's a bit of a strange question um
and it might be something we need to go away and just get further clarification on as part of like the
recommendation and the budget report i mean generally looking through the papers like it's not
clear to me yet i appreciate i haven't been to the budget briefing yet sort of where the growth in um
your presentation um julie says has some detail about the increase in grants from central government
it'd be good to see how um the core funding or the funding is changing across the board including
how much we're getting in through council tax etc etc i'm sure that will be in the full budget papers
um my question is to um to what extent are we relying on capital infrastructure levy um receipts to fund
um to fund things that are not infrastructure funding uh which we've been i mean the capital
program which was announced at the end of 2023 sort of uh loosened loosened it up a bit um and said
obviously and you know those are monitored by a finance officer and audit um the legal team etc you
know testing to what extent we can spend that on services so i just wanted to see if you had a
overview of to what extent if at all we are um in this budget and in our core spending generally
using community infrastructure levy uh on this um because yeah i just know there's a high reserve in
capital um infrastructure um receipts sitting there waiting to be spent um so counter to the best of
my knowledge on services no additional application has been made of still one of my bigger concerns is
the opposite um and that is ensuring that community infrastructure levy and section 106s are applied
and delivered and delivered and we get the value and we don't risk uh developers coming back to us at
any point and i know that's something that david's really focused on so although that sounds like i'm
turning the question around maybe that's good good news to your ears but my concern is the other way
around it's not that we are in any way draining still away from capital schemes it's i think david would be
the first to say the pressure coming from me to deliver the schemes associated with still but do
you want to comment david yeah well i completely agree with that point from julie but also just to
say i think there are some welcome changes to the rules that will make it easier for us to spend so for
instance the ability to combine um uh sort of section 106 and so receipts with with right to buy receipts
and those kind of things where we've had a lot of restrictions in the past um that i think is
helpful that um those are going to be freed up to some extent to allow us to really kind of apply
those receipts more easily and and in combination with other funding streams which will also help the
viability of projects um thanks chair um i have a question about the bark and time project um just
wanted to highlight it for the committee it seems like a really significant and complex project i've
also been talking with david's um team about it but um i guess i just wanted to ask could can you give the
committee assurance um both that we're not going to leave it because obviously this the growth
proposal is for the uh is for a growth in year three of the mtfs but um could you give us assurance
that we're not going to wait until year three for it to actually work on it and the second assurance
is that we are also being supported um by the best possible expertise uh whether that be internal or
external um to figure out how we're going to deal with this um yeah when it comes to an end
yeah so um it's a really important question um and i just do want to reassure you that we're certainly
not waiting to kind of you're free to resolve the issue around the long-term future of the bark and time
heat and power network um abdul khan and karen swift and their team are are looking with the best
possible external expertise about how we decarbonize that plan and we look at things like
the data centers locally that we could take heat from and uh rather than um um
other more sort of carbon intensive sources um so that's what one point but we're also getting
commercial advice around how we can sort of make sure that um we're ready to get the um
um the plan into a sort of cost recovery place um for that point so um that work is happening now
um and um and obviously we're talking to potential customers as well from from the point in which that
that kicks in so that that that's all happening now and we're certainly not waiting until year three
can i just add anything i know john's put his hand up um so i'm the opposite not wait until year
three to see growth i expect to see a return counselor on that i think that's reasonable and
i just wondered if you might have asked john because you want to come in really hard on it
yeah i can um sort of emphasize and uh support what david said um i've been heavily involved
in the matter today we've been uh sending um strong letters to partners um we are going to
deliver barquentine um and we're not waiting until year three i'm going to show you thank you
great thank you john thank you um now last question from cancer
thank you chair this is on the school uniform my question is
if if i am correct that there is only two shops in torham is providing things
uniform for our kids and we are being a really populated borough and really young people and
a lot of children going to the school and as my chair have said that adults jacket is 54 pound and
seven years old jacket is also 54 pound so who set the price for those items on the shops the question
is one second is is there any possibility that more shop can come in to sell the inform uniform so that
monopoly for the those two shops can be broken thank you
although it sounds like i'm ducking the question i would imagine the person who understands more
about how schools control pricing on school uniforms actually isn't me probably mr ready over there
yeah cancer if it's okay i'll have to bring you a written response for yourself and the committee on that
um about the the what appears to be a monopoly from what you've described which which isn't a usual
practice thanks yeah thank you um happy to have some of that information come back thank you
all of you for all the help and support you've given us today to get a better understanding of the
budget this is uh since 2022 this is probably one of the nicer meetings i've been to in the
part of me um i just before we i say goodbye to you and we move into the recommendation phase
um i just wanted to ask uh to cancer say is previous year we've had um some changes made last minute in
order to be best equipped to put the recommendations in can you just let me know do you anticipate any changes
or anything else like that anything we should be aware of before you go off everything we have
here it's in the paper so far okay fine right um sorry counselor just to be clear um the one
additional thing you will see if you agree the rent setting for the hra at this meeting at the next
scrutiny meeting you will be able to scrutinize the hra budget but that's not adding anything that's
just the process yeah yeah i understand that was the last thing we had to do so as far as further
information is concerned we wanted more information on waste and we'll put that in writing to you
um when we talked about ai magic no um there was a little bit more on that whatever you can provide
us we would be grateful school uniform is a bigger thing and i understand it's a new thing so we'd like
um some more information on that um and then recommendations we're just going to have a discussion so
you'll hear about it but thank you very much for your contribution tonight um have a good evening
thank you okay in order to uh start moving on um i want you to start thinking about um
um if you had any thoughts about how the meeting went today about what offices have said to you
and any recommendations any ideas anything you need further information apart from the
ones i've already mentioned um you can start getting go so who wants to go first
yep natalie can't say really quick addition to the recommendation you've already given about waste
um is that i'd like it to be um at the improvements in the coming year to be oh i'd like to ensure
that the waste service um is improving and in an evidence-led way um so that's just in addition to the
one that you've already asked for yeah so if we we can have a discussion as well as recommendation
so um as far as discussion that i felt like in the budget the way the proposal was put forward i thought
this is something that because of the amount of money that's been spent over the three years that
officers would have prepared a lot more for us which we didn't get and i am happy for what you've
recommended and if we go away and think about some more questions i wasn't i don't know about anyone
else i wasn't rest assured that that looked like evidence-based and it didn't look like 15 million
pounds worth of work that needed to be done because i've had i've had meetings with um the team um
obviously not in public session and i think there is more detail that they can give that they haven't
necessarily provided to the committee so i think it's definitely worth asking for did you feel rest
assured i did yeah yeah very much so um yeah okay council mohammed and then king um yeah um yeah general
reflections i thought they answered it well i think they've so i do still keep going back to
the ai when i which i think is really apt from counts like i think it's there's there's a real
potential real excitement but i think what came out of that is there's savings baked in that might not
necessarily be come to fruition like i think so i know we spoke at great length about magic notes as
one example but there's a whole save proposal in here which is six million um not in the first year
will be delivered three million the second year and three million the third year but i might not
necessarily so i think the deputy chief as i mentioned it's test before you buy um but it's
already part of the main presentation as part of the 77 million so i think there is it's not inconsistencies
but i think there's the savings here that we probably need to challenge a bit more of a find out a bit
more because i think actually if it's part of the 77 million over three years that's a figure that's
already been announced to us and announced to the world but there are some that are contingent on
several actions happening so i think there's a bit more information that we need there yeah i i think
i agree with that to test that further and i would also add um if committee is satisfied with this
is this is something that you could easily forget about and then come back in a year's time and then
oh my goodness we're in a different place i think that it might make sense for the committee to have a
six month update after the budget's passed to see where we are so then that will help shape what
happens at the next budget meeting is that fair yeah just general reflections or is there now
recommendations as well recommendations reflections so just the recommendations i think i'd hope we all
can agree as a committee is around the blue badges and the um well i kind of mentioned my first question
the blue badges and so we know the same people have been hit the hardest and actually as a recommendation
from this unified from this ons is actually is that an appropriate saving to be making um it's
from nothing to being 40 pounds for disabled residents who who need that car or the blue badge or that
space um to get out and i think we've risked unintended consequences of isolation and there's
numerous other reasons why i think it probably is the most appropriate one to make especially right now
where we are still in the cost of living crisis i think that's apolitical i think it's just one
that we should hopefully recommend yeah universally agree and if we i asked the question about how
much uh officers think this is going to collect and didn't get an answer so if we can ask that please
in written form cancer king to take um the points council biannfe made about waste and apply it more
generally i think there in terms of the growth that we're seeing in the budget you can break it into two
um two categories one which is sort of like unavoidable increase in demographic change need
whatever um which is being and growth is being applied to to meet that demand but then the other
thing as well then there are several sort of high profile ones um of course administration want to
talk about which are primarily designed to tackle the cost of living crisis and indeed you know you
know look wonderful in the council press release or whatever but my concern is that when you package
together things like um what we need to be assured of is things like the energy fund meals on wheels
winter fuel allowance cost of living relief fund the council tax relief fund school uniform grant um
to what extent is the uptake um being modeled to to happen yeah um and indeed what will the like
actual impact be and what i think is missing is that a cumulative sort of like impact um and outcome
based like assessment on on that thing like is it really tackling uh and the attempt to tackle some
of the key fundamental like um you know health and uh cost of living issues here but um i think we need to
package them together as a couple of you know a couple of million quid and be like okay but are we how
many people we're reaching you know how how is it how are we changing sort of like the levels of you
know um the metrics that we measure all these things in the in the council by like is it having
like a proper impact and that applies to like waste as well like to what extent is our recycling rate
going to go up because of this investment as an example yeah i think i agree with that can we put it
yeah we've got that uh councillor lee yeah um i just second the points made about about waste i feel like
like we've talked a lot about that in this committee and i feel like we've sort of we've
gone on a bit of a journey with it and i think if you sort of listen to some of the comments made you
would think that that five million plan had done the job it was all fine and now for some reason oh
no we're going to do it again and again and again and i think there's just an answer questions then if
there are answers those questions then it would be good to see them um
um my there's just something i want to point out which is it's it's featured a little bit across
different issues that we've mentioned but it did have its own section that we didn't really get to
but um there seems to be a reliance um on on essentially not filling vacancies uh that that is
where some of these savings are coming from is not filling vacancies in the council um i think it's
a 7.5 vacancy factor they're a lot they're banking on there is a potential that they're baking in
problems for the future with this and i think that there is an issue there and i do think we
haven't had the time to discuss it in this meeting i think it would be good something good to come back
to um it just because a post is vacant doesn't mean it's not necessary um i think there are there is
potential for issues in the future with this and i would like to come back to this at some point
yeah that's agreed yep i think we've got that um any other councillors want to come in with any
recommendations yep concern one of the concerns i have from the budget is the ever increase of homelessness
uh uh with last year was well over the budget and this year i don't know how uh if we get more
intensive uh breakdown of how they're gonna what was the prediction for this year uh compared to last
year and you know the public sector a lot of people a lot of landlord are evicting people uh and therefore
is increasing demand for homelessness and that is the over by the last year i just want to see
forecast for this year on this please that's one thing and second thing i'd like to thank you for
those who attended this school thing today and there's um there are a few more coming in please do
come and testify please would we really appreciate to give thank you yeah actually i did want to come in
actually so the um the answer that they gave around homelessness it sort of addressed it but it sort of
didn't as well and i think also mandan's made a really good point that the that there will be general
fund pressures still on in homelessness and they haven't really answered how so they've talked about
the hra investment into like long like buying back homes but there is like realistically there will
still be general fund pressures from homelessness um and that's maybe we could ask for more information about
that uh thank you uh chair i'd like to touch uh on the school uniform side of it obviously it's going
to be rolled out soon end of the year or i'm not sure when it's rolling out is it steve september yes
like similar to the free school meals we'd like to see what's happening in the six months down the line
or uh further down the line and one more thing i'd like to echo what has been said about the uh 15
million pound investment into that system uh i would like to yeah west management i'd like to know a bit
more into that you know and uh and the question i had on pension and the it side of it i need a bit more
information on that if that's possible yes thank you any other questions all right so i want to come back
on a couple of things so the school uniform um i think especially after the bvi report it's really
important to understand and i i try to ask these questions um steve it's about what happens it's
a politician's job to be able to come up with pledges and come up with things they want to do
and politicians are always going to be ambitious about serving the community and where they see gaps
i want to know how officers take that ambition and turn it into a policy and turn it into an
initiative because this has just been announced it's um it's going now you tell me it's going to start
in september i would have thought there would have been a lot of uh information around that because
it's a really good thing to do and i i just thought that it's one of the um one of the big ticket items
one of the big things that's happening and coming new that officers and and the politician would want
to tell give us more information about um so i'd like information about how many kids are in year seven
year eight year nine year ten year eleven now and how many kids are in year six that are going to go into
year seven that are going to be entitled to this but then there's a cap so i understood stood it as
fifty thousand pound household income but then i've had different information that is it might be more
than that so the threshold might be higher can i please get some more information and clarity on that
before we pass the budget and when if there is a threshold income threshold how have we decided this
can i have some case studies like what what uh what a like family uh income might look like so if it's
fifty thousand one uber driver who's a parent and a dinner lady is another parent three kids and one in
year six who might be entitled to it but there's two other kids in secondary school how does that work
out tackling poverty give me some more evidence-based work like why is public money best used for this in this
way and not a blanket anyone in secondary school applies for this that are really struggling just
give me a give me um some rationale behind how why we've decided to do it like this and not any other
way and what evidence has been modeled and been used to come up with this initiative um and that i i will
come back to the point that this does relate back to the bvi about officers rolled and politicians roles
and how we balance that off please and then that can be also applied a little bit to waste management
because last year's uh budget was was telling us one thing i understand that you can come back
and have a different stance but when we were here a couple of weeks ago talking about waste we had
i unless i'm wrong we had no indication that the waste service was going to grow in investment
at this level which is a little bit worrying and the mayor did make a comment that i thought was
indicative sorry i thought the mayor made a made a comment that i thought was indicative of him
looking at future investment but it was just he didn't say anything about it so yeah there's future
investment and there's 15 million pounds in three years that's that's that's really like something
as you said you were reassured with information we didn't get that at this committee even i know
we're not going to be able to get through everything but we've always been open to written form
information that a report could have come here just don't waste it alone because of how much
money has been invested in here and we're up for best values we were up for the best value inspection
just recently we've got an envoy coming you know it would make total sense for us to have a report
on 15 million pounds over three years so can we make that a point when we do write to officers about
this did you want to come back um so it's it's around the school uniform because i don't quite understand
it in terms of are children eligible now going from year six to year seven they are yes for new new
intakes and so this is an addition so kids who are in year six now they're eligible okay and it's a
five-year journey but it's only for the year seven kids that are starting but the year seven kids already
get it anyway so the new year seven so they're year six now there'll be the new year seven in september
primary school as well steve this is only for secondary school right i think it's primary and
primary there is an existing hardship scheme if you go on the council's website we are one of the
not many councils in london have it but there's an existing scheme you can apply to um i guess what
i would say as well is i've obviously relatively new to the borough i've done quite a few school
visits and i've talked about free school meals and other things and when i've talked to head teachers
about what are the other pressures and what are they finding themselves supporting families with
the school uniforms issue does come up a lot but i'd fully take your point around well okay that's an
issue that people have raised well have you then decided where thresholds is and have you modeled the
numbers and how much will that come to fully fully accept that yeah and we understand the school
uniform it's been something that's been popping up in the last 14 years it's been a struggle for families
but why year seven why not year nine why not year seven in year nine like give give us the rationale
behind it why we've come up with the with the figures the way it is and what's even more important
is to see how the numbers are um in year year all year groups in in the borough so we can get a picture
of other numbers going down are they going up where how do you decide whether which year the support
is needed the most because it's about at the end of the day um tackling child poverty is about
supporting parents with their income we want to make sure we're supporting families long term not just
temporary uh plus the you know sticky plaster type of solution yeah
that's what we're asking we don't have any idea about that so do they apply is there a blanket a
letter that goes out to all residents how are you going to advertise it all of that please
uh yeah just there's only a point about the threshold i think it'd be really helpful to sit
beside this on top of the communication is also what about the parents who just miss out so i think
your point about you might be working as a you know retail and you might be an uber driver combined
income might just push you ever so slightly over and i think is there a reason we haven't been doing that
because rather than 50 000 and something and if you get it under it then you get that support
if you're over it and just you don't get anything kind of thing and how are we supporting
those who are squeezed in the middle that just miss it i think it's really important to understand
and it's as kind of steve has said there's there's a hardship fund that very few councils do but
how are we making sure we have an active plan to promote that as well because if you've just missed
out and you've applied then what is the kind of the path to getting that support and is it as simple
as transferring over application or they have to hold to have a whole nother application and it's that
ease of going from one part of the council to the other which can sometimes put people off and i think
that's really important to the threshold but also signposting them to what is my yeah and coming
back to being evidence-led is if if parents are actually utilizing the hardship fund or are they
not and also if you're on benefits is there is there an element in your benefit that includes this for
your children or not um so does that mean then we put the emphasis on uh children's um in work poverty
families in work poverty like we we just want the evidence to say why this this cohort is
important than anyone else sorry uh counselor chowdhury and then halima uh just a quick one on this uh
free school uniform there's only one shop in town if i'm not wrong is that right that how many shops are
there yeah where's the other one yeah where's the other one i only know one sorry sorry what
all right so i've never been to that one anyway um just uh well that's my view anyway uh i didn't
know there was one in front in market um we've installed a lot of things can we not insource this
school uniform um not a bad idea because um there are these are very expensive stuff year six kid
the jacket is the same price as a year nine or whatever i can i have an image of the mayor stitching
up school uniform um mine would really be a recommendation to work with the schools
um because the school my children currently attend what i hear from the children is that come the end
of the year term so just before summer holidays a lot of children are going to school with trainers
and what i know the school does do is they have a little fund i don't know where that fund comes from
but they've got a fund where then they uh obviously you know i think it's a voucher a causa voucher they
were saying that they're they uh they they then give to the family who goes and has to buy that pair
of shoes um so really to understand better and i can completely agree with you children grow so quick
and it's you know that 150 pounds initially in year seven probably would take them through to year eight
but um blazers are very very expensive yeah one evidence is school secondary schools now have a scheme
of hand-me-downs where people hand in the blazers and the trousers for
our parents to come and utilize that's that that's telling uh counselor king did you want to come
back yeah just briefly on school uniform grants that's full experience um yeah so branded i'm
only thinking of a t-shirt branded school uniform t-shirt for primary school child from what new
market is about 16 pounds but from sainsbury's or whatever it's like four pack you can just get
a plain white t-shirt which is fine for schools which is four pounds and most parents get like four
plain ones and one um branded one so i think that's the other thing as well to bear in mind like
is it all going to be like through the uniform shops or will it be able to be you know well
yeah it would be much better value for money for everyone if it could be
yeah if you could do it so that people can mix and match as they do and the school uniform from
secondary school is substantially a lot more than primary schools we need to differentiate that any more
no perfect are we well you've you've thoroughly gone through the budget so you should be proud of
yourself okay if there so we've got um officials written all that down all your recommendations please
email with any more recommendations we've got a deadline of friday the it's a week before the next
ons means so the friday before the next ons please so you've got deadline if you can do that because
we do have to go through the official channels um so it kind of sets out the next step so we will
draft this into a recommendation from ons or sorry report um with recommendation and your comments
um we have to agree the report electronically because our comments have to go to the mayor
uh not next friday the friday afterwards and we will bring it back to the next formal awareness but
our comments have to be submitted to to the mayor so those can be considered at their cabinet so
please look out for the report let us know if you have any amendments comments thank you very much any
other business abdi mohammed sorry i don't speak too much but um just in my role as scrutiny lead for
community safety just a blurting people that i'm going to be running a a series of programs around um
tackling hate crime and ensuring that visa council can do uh our most to support around hate crime so
please do look out for my information we're running a challenge session challenge session we're trying
to get it in before when we're done uh so if you can come please do come along um yeah there'll be
witnesses from gonna costa barba so please do come along thank you very much and there's the free school
um meals ons uh challenge that we're doing and we're visiting some schools so thank you councilman for
your work on this and please do visit them you've got the invites in your diary thank you very much
there's also the net zero well of course the net zero which i attended last week so it's the second
session on the 23rd of january you're all very welcome thank you all right thank you everyone have
a good evening bye bye thank you
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