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Licensing Sub-Committee - Thursday, 29th May, 2025 10.00 am

May 29, 2025 View on council website  Watch video of meeting or read trancript
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Summary

The Royal Borough of Kensington and Chelsea (RBKC)'s Licensing Sub-Committee met to consider an application from Kensington RG Limited for a new premises licence for The Roof Gardens at 99 Kensington High Street. The committee refused a request for an adjournment from the Kensington Square Residents Association (KSRA), and heard arguments for and against the application, before adjourning to make their decision in private. The decision will be communicated to all parties within five working days, with a full decision to follow.

Adjournment Request

Before the hearing of the case, the Kensington Square Residents Association requested an adjournment. Mariella Piciotti, representing the KSRA, said that the request was being made because materials were missing from the documents available to the councillors. She stated that the report said that only three complaints had been logged by RBKC, when there were more than 38.

Stephen Walsh KC, representing Kensington RG Limited, responded that there were only three complaints made to the environmental health team. He said that the other complaints were contained in a log shared between The Roof Gardens and the KSRA, which had also been disclosed to environmental health.

Paul Phelan from the council's licensing team confirmed that the council records indicated three complaints in the previous 24-month period, and that Appendix F of the Public reports pack 29th-May-2025 10.00 Licensing Sub-Committee accurately reflected the council database.

Matt McIlroy from noise and nuisance agreed with Paul Phelan, saying that there were additional cases created in response to emails with logs that had been received and appeared to have been shared with the premises between residents. He clarified that these were not specific complaints on the night that they were able to investigate, but communication between residents and the premises in regards to concerns.

Following a short adjournment, the committee refused the request for an adjournment. Heidi Titcombe, the council's legal officer, stated that the committee had decided that the record in the report was an accurate reflection of the complaints which were formally lodged at the council, and that the committee had seen the log of complaints between the premises and the Kensington Residence Square Association.

Premises Licence Application

Paul Phelan, from the council's licensing team, outlined the application. Kensington RG Limited had applied for the grant of a premises licence in respect of The Roof Gardens, Fifth to Eighth Floor, 99 Kensington High Street. The premises previously operated under Virgin Clubs Limited, but were closed between 2018 and 2024, and they reopened in 2024 under the current operator. The premises is currently licensed for a range of licensed activities across the sixth and seventh floors. The existing license permits the sell by retail alcohol, live and recorded music, dance, entertainment similar to music or dance, and film, and the provision of late night refreshment.

The application sought to:

  • Include the fifth floor, which is proposed to be used as two members lounges, a library, and a workspace.
  • Remove conditions 69 and 70, which currently allow for a time limited extension on the terminal hours until 3am on Thursdays to Saturdays. This extension is now sought on a permanent basis.
  • Introduce minor layout changes across all three floors, including the addition of a kitchen and sushi counter on the seventh floor, amendments to the back of house space on the fifth floor, and expansion of the kitchen area on the sixth floor.

The application had attracted nine representations in opposition, including one from the Kensington Square Residence Association, and 15 representations in support. Council records indicated that three noise nuisance complaints had been recorded in the past 24 months, and the premises had been a subject of three temporary event notices within the past year.

Stephen Walsh KC, representing the applicant, presented their submission. He stated that the roof gardens had been licensed for at least the last 48 years as a venue. He said that the pre 2024 license had permitted a terminal hour of 3 a.m. six days a week on Mondays to Saturdays, but that the 2016 review brought by the police had reduced the 3 a.m. terminal hour to 2 a.m. on Thursdays to Saturdays. He said that the applicant had volunteered to reduce the 3 a.m. terminal hours permitted by the license on Mondays to Wednesdays to 2 a.m.

He said that the applicant had indicated last year that it would not apply for a variation of the hours earlier than three months before the end of the 18 month period, but that an application had to be made to authorise the proposals for the fifth floor, and it was convenient to include the hours issue within one application. He also said that there had been ongoing liaison for the Environmental Health Department, particularly with Keith Mahaffey, who had no objection to the application being made in the early spring.

He said that the applicant had kept its promise to operate the premises as a bona fide and exclusive members club, and that the promise had demonstrably been kept. He said that the applicant remained conscious of the understandable fear which local residents in the immediate vicinity have that this new incarnation will simply be a repeat of what went before, and that the applicant is firm in its commitment to ensure that it will not.

He described the three elements of the application:

  • To remove the effect of conditions 69 to 70, which restricts the terminal hour of 3am on Thursday to Saturday to a temporary period not exceeding 18 months.
  • To add part of the fifth floor to the licensed area, to be two member lounge spaces on the same terms of the sixth floor.
  • A number of minor changes, including the installation of a new lounge bar and a servery and bar possibly to use as sushi distribution on the seventh floor, and the ability to install a small kitchen on the ground floor of Esme's Villa.

He said that the expert reports found that the predicted noise emissions from the fifth floor space are very significantly below targets and the risk of any adverse impact is considered to be essentially zero, and that during a recent survey of traffic and parking issues in the vicinity and in the square, no traffic activity was associated with roof gardens after midnight. He also said that the environmental health consultant David Nevitt found the roof gardens to have excellent arrangements in place to manage customers and are demonstrably promoting the licensing objectives.

Questions from the Committee

Councillor David Lindsay, Chair of the Pension Board, asked Sue Walter, the CEO of the Roof Gardens, to read out the number of residents who were at each of the last of the meetings since the last year. Sue Walter said that the attendance had averaged between one and four per meeting, and that it typically tended to be the same attendees every single month. She said that the substance of the matters that were discussed were the same ones time after time, predominantly focusing on parking, and occasionally noise.

Councillor Abdullahi Nur, Environmental Spokesperson, asked why the applicant considered this application to be granted as an exemption from the general policy council. Stephen Walsh KC said that it was partly the historical position, as the premises had been granted the hours last year and had been operating for many, many long years to those sorts of hours. He said that it is a private members club, and a venue which requires hours which are later, and that when run properly, is capable of providing a very safe environment and one which is properly controlled.

Councillor Abdullahi Nur asked when the event on 17th of September 2024 finished, as it was due to finish 3 a.m. The response was that it finished at 2 a.m.

Councillor Abdullahi Nur asked how people join as members, and who approves it. Sue Walter said that all applications must be submitted in writing, and that every single one of those members would have been met in person prior to the application being approved. She said that the recommendations are then submitted to their committee, which meets on a monthly basis, and decisions are normally made at the start of each month.

Councillor Janet Evans, Chair of the Licensing Committee, asked what the staff ratio to members was on a busy night. Sue Walter said that the ratio is probably one member of her team to every four members.

Councillor Janet Evans asked if private events were scheduled in the small room on the fifth floor, and if it was only for private events, or if there's an overflow needed from another party, can they go there. Sue Walter said that the space on the left-hand side is intended to be a daytime workspace for members and a library, and then, in the evening, it will be used to serve light snacks and drinks as a lounge, and the central space is a completely enclosed box, which will be intended to move all performances, live performances or DJ performances, into that space.

Councillor Janet Evans asked what the offering on non-alcoholic drinks was. Sue Walter said that they offer a wide range of non-alcoholic drinks, including zero-alcohol beers and wines, as well as a variety of zero-alcohol cocktails and soft drinks.

Questions from the Objectors

Mariella Piciotti, representing the KSRA, asked if it was not true that the license was only reduced on the days of operation, because despite the fact that the previous roof gardens had a six-day license, they only operated on Friday and Saturday. Stephen Walsh KC said that he did not know, but that it certainly had a license that ran the whole of the week until 3 a.m., and he thought there was some evidence of it being used on those days.

Mariella Piciotti asked if there were not breaches of the conditions, considering there's over 240 warnings of parking in the square, which is a breach of condition 13, and if that impacts the residents. Stephen Walsh KC said that condition 13 doesn't prohibit parking in the square, but that the club would impose a rule that members should not park in Kensington Square. He said that enforcing that rule on people who have RBKC parking permits isn't always that easy, but that great efforts have been made to ensure that whatever the position previously was is now significantly reduced.

Mariella Piciotti asked if it was not appropriate to wait to see how the summer season goes and maintain the temporary shorter hours to December, considering that the club really didn't operate last summer, and that they had under a thousand members. Stephen Walsh KC said that the old license was surrendered on the 4th of June last year, and the premises have been effectively trading, including test events from about the middle of June last year. He said that it has traded through a summer, and also traded through the Christmas season, which is even busier than the summer season, though not outdoors.

Maria Luisa Cicognani, a resident of Alimonde Square, asked for the statistics of how many members per each month the club had, and how many users. She also asked if the people who participated in the meeting with the Kensington, knew how many people they were representing.

Alex Sterling, a resident in Kensington Square, clarified that the attendees of the meetings were notified that the submission for a permanent license was happening, but they weren't invited to discuss it. He asked what the average usage of the club has been during the temporary period, and therefore has it been a proper test.

Objector Submissions

Mariella Piciotti said that the KSRA disagreed with the assessment that the logs were not official logs, as they were addressed to RBKC environmental noise as well. She said that Keith Mahaffey was the person that advised them to put together these logs and send them to RBKC to ensure all their complaints are logged. She said that it is quite difficult for residents to hear from professional consultants that basically minimize their own experience, and it is extremely frustrating to be told that basically this club is operated excellent when their lives are being impacted. She also played a video of the noise that escaped from the building during a party.

Alex Sterling said that the applicant is seeking to intensify the club's usage from 400 to around 600 members, and that they'll do this through opening the fifth floor, the seventh floor, extending the alcohol and operational hours till 3 a.m., and using the outdoor terrace areas on the sixth and seventh floor. He said that the club lacks the demonstrable track record of compliance, and that whilst the roof gardens have made efforts to engage, they have not yet demonstrated an ability to fully comply with the existing license and the operating management dispersal plan. He also said that he was not sure, based on legal advice received, whether this committee can make a decision given that the RBKC supervising officer for the last 18 months, Keith McAfee, is not present today.

Councillor Whedon-Sands, speaking as a witness rather than as an objector, said that he welcomed the reopening of the gardens, and that he had found the team at the Roof Gardens to always be open and willing to work with himself and ward colleagues whenever he's raised issues with them. He said that it was unfortunate that the club has applied to waiver the temporary license so early, and suggested that the committee approve those parts of the application that are allowing the club to continue to operate and to use more of its space more effectively, but maintain the temporary license in order to allay the residents' concerns.

Peter Oyen said that when they had this temporary license put in place, it was really to give the operators of the roof gardens an opportunity to prove that they can stay in compliance with the license, and that what they're concerned about is clearly the largest disruption that's going to impact them on Kensington Square is the use of the outdoor space. He said that this is going to be the first summer where they've gotten the garden built out, they've gotten their retrospective approvals to expand the utilization of the garden, they've ramped up their membership, and the club has had a year to be established.

Caroline Carey said that she was speaking not just for herself, but for a group of longstanding residents, and that they are private individuals trying to hold on to some peace and quality of life in a part of London that is increasingly being shaped by commercial interests. She said that this application doesn't just seek to remove the 2 a.m. restriction, but also proposes expanding operations into the fifth floor and the kitchen changes, and that none of these should be granted piecemeal or ahead of the full review in December.

Maria Luisa Cicognani said that what they're looking for as resident is really to have the effective evidence of a track record, given in particular that the applicant is now requesting an additional extension of the premises and changes to the premises for which they do not have a proof or they do not have experience.

Parking Enforcement

Councillor Janet Evans asked for a clarification of what is the duty on the parking enforcement, and also, does the club actually have the right or the duty to enforce on parking.

Stephen Walsh KC said that the club has absolutely no right whatsoever to enforce where people park or where they don't park, and that's a matter for the local authority and police entirely. He said that the club can impose requirements on its own members, and say to them that it's a requirement of your membership not to park in Kensington Square.

Alex Sterling said that the operating management dispersal plan states that a condition of membership is that members are not permitted to park in the Kensington Square when attending the premises, and that customer adherence to the prohibition on parking will be monitored by the SIA security on patrolling duty in Derry Street and Kensington Square, who will use app-based number plate recognition technology to compare parked cars against a database of customer vehicle registrations. He said that the club was opened with no database, and the database was compiled after they started being compiled after the third or fourth meeting with residents last year, after they were asking for it.

Heidi Titcombe clarified that the data is not given to anyone, it's used by the club in order to ensure that parking, that members don't park.

Supporter Submissions

Nick Hornby, a resident, said that up until the club's opening, there was nowhere in the area for cultural leaders, business leaders, and artists to meet and do the types of activity that they are now able to do in the club. He said that the additional spaces will do precisely the opposite of intensifying partying, because they're inside and small.

Hannah Greenwood, a Kensington resident, said that before The Roof Gardens opened, she would be traveling into the center, and this has made a huge difference to her. She said that the safety when she's in the club, she feels very safe, and that it's a wonderful place to meet.

Youseff Hammad, a resident of the borough for 24 years, said that with the reopening of the club, they found an unbelievable congregation of wonderful, international, local, artistic business people, and this club has been really has changed their lives and it's really changed their lives for the better.

Questions for the Supporters

Alex Sterling asked the supporters how their representation would be different if they were as one of the residents on the call and their house was attached to the club and they were woken up in the night, and if they did not think it was a conflict for them to be supporters here to promote their business interests and not independent.

Condition Discussions

Heidi Titcombe led a discussion of the conditions. She clarified that Mr. Walsh had said that they were offering four SIA, and asked if they were proposing to amend condition 38 on the license, or if she had misunderstood what he had said. Stephen Walsh KC said that they have engaged four, so they comply with the existing condition, which is three, but if the committee is minded to impose that as a condition, upping it from three to four, they're very happy to comply with it.

Heidi Titcombe asked if the fourth SIA would only kick in after 10 as well, and if it would apply every day, because condition 22 only relates to Thursdays, Fridays and Saturdays. Stephen Walsh KC said that it's Thursdays and Saturdays, and that they were prepared for that condition to be amended from 6pm, so that it's consistent.

Heidi Titcombe said that condition 27 relates to the external dispersal and management plan, and asked if they wanted part of the wording of this condition to be deleted because they want the council to use the original external management plan that they submitted in relation to the application that went before committee in 2024. Stephen Walsh KC said that they weren't entitled to begin operating until they had a dispersal and management plan and it had been submitted to RBKC and so on, but that it was a condition that applied to beginning to trade under the license.

Heidi Titcombe said that condition 63 on the licence relates to the surrender condition, and asked if Mr. Walsh was happy that that condition is not removed, but it's just amended with the number of the existing licence. Stephen Walsh KC said that they don't offer that condition, and don't think it's necessary in this particular set of circumstances because they don't see that there would be an enforcement problem about it.

Heidi Titcombe said that the new license will be a slightly different layout because there'll be an extended area and there'll be tweaks on the condition, so it is always a bad idea from an enforcement point of view to have two licensings covering the same area.

Heidi Titcombe said that conditions 69 and 70 refers to excluding Esme's, the terrace and the sixth floor, and asked if the 3am extension still doesn't apply to those areas. Stephen Walsh KC said that was correct.

Attendees

Profile image for Cllr Janet Evans
Cllr Janet Evans  (Chair, Licensing Committee) •  Conservative Party •  Courtfield
Profile image for Cllr David Lindsay
Cllr David Lindsay  (Chair, Pension Board) •  Conservative Party •  Norland
Profile image for Cllr Abdullahi Nur
Cllr Abdullahi Nur  (Environmental Spokesperson ) •  Labour Party •  Golborne
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