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Appointment Committee - Director of Frontline Services - Monday, 26th January, 2026 3.00 pm

January 26, 2026 at 3:00 pm Appointment Committee - Director of Frontline Services View on council website

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Summary

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The Appointment Committee met to consider the longlisting of candidates for the position of Director, Frontline Services. The meeting's agenda included the election of a Chair, apologies for absence, and declarations of interest, before moving to the main item of business.

Appointment of Director - Frontline Services

The committee was scheduled to consider the longlisting of candidates for the appointment of Director, Frontline Services. This role is a senior position within Cardiff Council, responsible for a new directorate encompassing a wide range of services including Recycling and Neighbourhood Services, Parks Services, Cardiff Harbour Authority, Highways Assets & Maintenance, Civil Parking Enforcement, and Bereavement & Registration Services. The recruitment pack for this position outlines a salary of £145,999 per annum and highlights the council's ambition to become a world-leading recycling city and a good and ambitious Council with a can-do and optimistic culture.

The report pack provided to the committee detailed the process for appointing a Director, Frontline Services. This included notes on how the meeting would be opened, the election of a Chair, and the presentation of a summary report. The committee was expected to offer comments on the long list of candidates based on their review of applications, with the aim of agreeing on which candidates would be included in the shortlist for the assessment centre.

The Behavioural Competency Framework, also provided to attendees, outlines the core competencies expected of senior staff. These include Putting our Customers First, Getting Things Done, Taking Personal Responsibility, Seeking to understand others, and treating them with respect, Developing Potential, Leading Change, Initiating Change and Improvement, Organisational Awareness, Partnering and Corporate Working, Communicating, Analysing, Problem Solving and Decision Making, Equality and Diversity, Optimising Resources, and Demonstrating Political Acumen. For the role of Director, Frontline Services, all of these competencies were identified as essential, with a particular focus on Level 5 proficiency for most. The framework describes these competencies in detail, outlining the expected behaviours at different levels of seniority.

The role of Director, Frontline Services is described as an opportunity to lead strategic and transformational change in public service delivery, ensuring the effective and efficient implementation of the Council's strategic choices and achieving continually improving outcomes for the residents of Cardiff. The responsibilities include translating the Council's vision into aligned strategies, providing advice to Cabinet Members and Councillors, managing resources, and developing strategic partnerships. The areas of responsibility for this role are extensive, covering waste management, street cleansing, highways operations, civil parking enforcement, bereavement services, and parks management, among others. The council's commitment to becoming a Stronger, Fairer, Greener Cardiff is a key driver for this appointment.

Attendees

Profile image for Councillor Huw Thomas
Councillor Huw Thomas Leader of the Council • Welsh Labour / Llafur Cymru • Splott
Profile image for Councillor Norma Mackie
Councillor Norma Mackie Cabinet Member for Waste, Street Scene & Environmental Services • Welsh Labour / Llafur Cymru • Cathays
Profile image for Councillor Bethan Proctor
Councillor Bethan Proctor Welsh Labour / Llafur Cymru • Llanishen
Profile image for Councillor Dan Naughton
Councillor Dan Naughton Welsh Liberal Democrats / Democratiaid Rhyddfrydol Cymru • Pentwyn
Profile image for Councillor John Lancaster
Councillor John Lancaster Leader of the Conservative Group • Welsh Conservatives / Ceidwadwyr Cymreig • Lisvane and Thornhill

Topics

No topics have been identified for this meeting yet.

Meeting Documents

Agenda

Agenda frontsheet 26th-Jan-2026 15.00 Appointment Committee - Director of Frontline Services.pdf

Reports Pack

Public reports pack 26th-Jan-2026 15.00 Appointment Committee - Director of Frontline Services.pdf

Additional Documents

Behavioural Competency Framework.pdf
Recruitment Pack.pdf
Longlisting Notes.pdf