Cllr Chris Dolphin

Corporate Contact Centre Annual Report 2024/25

From: Corporate Resources Overview & Scrutiny CommitteeThursday, 10th July, 2025 10.00 am - July 10, 2025

To provide an overview of the annual performance of the Corporate Contact Centre, the service responsible for managing telephone calls to key Council services during 2024/25 and to outline plans to transform the service through the introduction of modern technologies.

Recommendations Approved

Council Plan End of Year Performance Monitoring Report 2024/25

From: Corporate Resources Overview & Scrutiny CommitteeThursday, 10th July, 2025 10.00 am - July 10, 2025

To review and monitor the Council’s performance including actions and measures, as set out in the Council Plan (2023-28) at year end for 2024/25.

Recommendations Approved

Council Plan 2025/30

From: Corporate Resources Overview & Scrutiny CommitteeThursday, 10th July, 2025 10.00 am - July 10, 2025

To support the new Council Plan 2025-2030 and the Council Plan Part 2 document that outlines the actions and measures that underpin the Priorities, and Well-being objectives of the Council Plan 2025-2030.

Recommendations Approved

Third Sector Funding: Community Chest Review

From: Corporate Resources Overview & Scrutiny CommitteeThursday, 10th July, 2025 10.00 am - July 10, 2025

To report on the review of the Community Chest fund and resulting actions, including any proposed changes to the criteria and/or process.

Recommendations Approved

Declarations of Interest (Including Whipping Declarations)

From: Corporate Resources Overview & Scrutiny CommitteeThursday, 10th July, 2025 10.00 am - July 10, 2025

Recommendations Approved