Following a review of Flintshire Connects, the service responsible for face-to-face customer service, this report presents three options for the future delivery of the service.

Recommendations Approved

Development Management Annual Performance Report 2024/25

From: CabinetTuesday, 16th September, 2025 10.00 am - September 16, 2025

To provide an overview of the annual performance of the Development Management Service for the financial year 2024/25.

Recommendations Approved

Pathway of Care Transformation Grant - Implications for Workforce Establishment

From: CabinetTuesday, 16th September, 2025 10.00 am - September 16, 2025

To agree changes to the workforce establishment number to facilitate the additional workforce capacity to be funded by the Pathway of Care Transformation Grant.

Recommendations Approved

Business Rates – Write Offs

From: CabinetTuesday, 16th September, 2025 10.00 am - September 16, 2025

To approve the write off of bad debts for Business Rates in excess of £25,000.

Recommendations Approved

Standby, Called-out and Called-on

From: CabinetTuesday, 16th September, 2025 10.00 am - September 16, 2025

To seek approval to implement changes to the Council’s Standby, Called-on and Called-Out Policy and associated payments.

Recommendations Approved

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Summary

Meetings Attended: 75

Average per Month: 2.6

Decisions Recorded: 325

Cllr Debbie Owen

Activity Timeline

Meetings Attended Note this may include planned future meetings.

Decisions from Meetings

Flintshire Connects Service Review And Future Operating Model

Development Management Annual Performance Report 2024/25

Pathway of Care Transformation Grant - Implications for Workforce Establishment

Business Rates – Write Offs

Standby, Called-out and Called-on

Summary

Meetings Attended ^{Note this may include planned future meetings.}