Elaine Jackson
Council: Croydon
Committees:
Activity Timeline
Meetings Attended Note this may include planned future meetings.
36 meetings · Page 1 of 8
Cabinet - Wednesday, 28th January, 2026 6.30 pm
The Cabinet meeting on 28 January 2026 saw the approval of environmental enforcement updates, potential new conservation areas, and funding for transport projects. Significant financial reports were presented, including the Period 6 Financial Performance Report and the Treasury Management Strategy Statement, alongside a review of fees and charges for 2026-27. The meeting also addressed the Equality Strategy's annual report and the progress of the Target Operating Model.
Appointments & Disciplinary Committee - Tuesday, 27th January, 2026 5.00 pm, NEW
The Appointments & Disciplinary Committee of Croydon Council met on Tuesday, 27 January 2026, to discuss and recommend the approval of the Council's Pay Policy Statement for 2026-27. The committee also received an update on referrals to professional bodies concerning historical financial mismanagement and governance failures.
Cabinet - Wednesday, 3rd December, 2025 6.30 pm
At a meeting on 3 December 2025, Croydon Council's Cabinet approved recommendations concerning financial performance, environmental enforcement, transport, and potential new conservation areas. Councillor Jason Perry, Executive Mayor of Croydon, highlighted the importance of these initiatives in making Croydon a safer, healthier, and more prosperous borough.
Appointments & Disciplinary Committee - Monday, 1st December, 2025 2.30 pm, NEW
The Appointments & Disciplinary Committee agreed to recommend that Croydon Council appoint Elaine Jackson as Interim Chief Executive for a 12-month period, from 10 December 2025 to 9 December 2026. The committee heard that informal consultation with the Executive, Commissioners, and Opposition had been undertaken, and that all supported the recommendation. The recommended option also presented the overall best cost option.
Decisions from Meetings
107 decisions · Page 4 of 22
Progress Review of Housing Strategy
From: Cabinet - Wednesday, 19th November, 2025 6.30 pm - November 19, 2025
Following the events at Regina Road in March 2021, the Ark report identified a failing housing service with a lack of care and respect for the residents it was in place to serve. Citing inadequate communication, a lack of joint working with residents and a repairs contract that was struggling to deliver, the report identified severe weaknesses in the customer experiences of Croydon’s tenants and leaseholders. As a result, the council self-referred to the Regulator of Social Housing (RSH). Identifying the breach of two consumer standards, the RSH then served a regulatory notice on the Council which was followed by regulatory intervention. In addition to the regulatory notice, the Council’s housing needs service was facing significant pressure, with residents waiting over six months to be assessed for homelessness services and an over-reliance on manual systems leading to poor record keeping and data loss, impacting grant funding and accurate reporting to MHCLG. Here also, the lack of respect accorded to those experiencing homelessness was notable. To tackle the serious failings in late 2022, a Housing Transformation Programme, to be delivered under the umbrella of a new housing department, was developed jointly with residents and staff. Following this, after a comprehensive consultation with residents and key partners, the Council approved its Housing Strategy and Delivery Plan on 13 December 2023. The Housing Strategy was a key component for improving services in that it set out the principal challenges for housing and the Council’s five-year priorities for improving services for residents. Alongside the Strategy, the Delivery Plan includes service-specific targets and objectives. This report provides an assessment of progress of key achievements over the first 18 months. It highlights significant accomplishments associated with housing landlord services and housing needs including: - Onboarding of new repair contractors and a new repair contact centre now achieving excellent response times (95% call answering rate) – - Creation of robust new resident involvement structures and meaningful consultation leading to the co-creation of key strategies and policies. - Adherence to Building and Fire safety act requirements providing safety assurance to our residents. - Significant reduction in void turnaround times, reducing wait times for our residents. - In a time of rising homelessness, reducing the percentage of applicants booked into temporary accommodation from 66% (2022) to 15% (2025) whilst eliminating the numbers of households using B&Bs for over six weeks. - Approval of Regina Road Planning Application to demolish and rebuild the housing estate providing safe, warm and secure new housing for 340 households of which 215 are for social rent. In April 2025, in recognition of an improving situation, the RSH lifted the Regulatory Notice served on the Council’s landlord services in 2021. This key milestone was followed by encouraging outcomes from Council-commissioned inspections of management and repairs and maintenance. The report also recognises the difficult challenges that the Housing Service still faces. Within the Housing Needs Service the levels of homelessness remain historically high. Whilst in landlord services ensuring that our housing stock is in good condition, and that the service is compliant with the requirements of the Regulator’s Consumer Standards, is essential.
Recommendations Approved
SCRUTINY STAGE 2: Responses to Recommendations arising from: Homes Sub-Committee on 19 June 2025, Streets & Environment Sub-Committee on 24 June 2025, and the Children & Young People Sub-Committee on 1 July 2025
From: Cabinet - Wednesday, 19th November, 2025 6.30 pm - November 19, 2025
This report invited Cabinet to approve its response to the Scrutiny recommendations originally presented in the Stage 1 report to the Cabinet meeting held on the 24 September 2025. This response includes: - Action plans for the implementation of agreed recommendations, or; Indicating where a recommendation is already in progress, or; Reasons for rejecting the recommendations. Following approval by Cabinet, the response to the scrutiny recommendations will be reported back to the next meeting of either the Scrutiny and Overview Committee or the relevant Sub-Committees. The Constitution requires that in accepting a recommendation, with or without amendment, from a Scrutiny and Overview Committee or Sub-Committee, Cabinet shall agree an action plan for the implementation of the agreed recommendations and shall delegate responsibility to an identified officer to report back to the Scrutiny and Overview Committee or Sub-Committee, within a specified period, on the progress made in implementing the action plan. Scrutiny’s recommendations highlight potential opportunities for reinforcing performance management, strengthening governance, and increasing transparency for residents. They are presented for consideration, focusing on options that may improve oversight of performance, and service delivery. Should these recommendations be taken forward, they could help deliver the priorities in the Mayor’s Business Plan—embedding good governance (Outcome 1, Priorities 1 & 4), ensuring that Croydon is a cleaner, safer and healthier (Outcome 4, Priorities 3 & 5), and that children and young people in Croydon have the chance to thrive, learn and fulfil their potential (Outcome 3, Priority 3).
Recommendations Approved
Croydon Safeguarding Annual Reports 2024/25 (Adults Board (CSAB) and Children’s Partnership (CSCP))
From: Cabinet - Wednesday, 19th November, 2025 6.30 pm - November 19, 2025
As London’s largest borough, with nearly a quarter of our residents under 18 and a growing elderly community, the Council has a responsibility to safeguard and care for both children and adults. The Annual Reports for the Croydon Safeguarding Adult Board (CSAB) and the Croydon Safeguarding Children Partnership (CSCP) underscore the commitment to protecting the most vulnerable members of the community and tell a powerful story of progress, resilience, and partnership. Despite a year marked by significant financial pressures and increased scrutiny from national inspection regimes, both Boards have delivered real impact. From tackling serious youth violence and reducing anti-social behaviour, to strengthening our learning culture and embedding the voice of residents, including children in everything we do — the achievements are substantial and worth celebrating. We’ve seen stronger governance, more inclusive engagement, and a growing culture of transparency and challenge. The CSCP has delivered 86% of its Business Plan, introduced new tools to improve multi-agency practice, and embedded learning from previous reviews. It is justifiably proud of its appointment of a Young Scrutineer. The CSAB has made real strides in areas like homelessness, self-neglect, and transitional safeguarding, whilst also strengthening its relationships with community groups and statutory partners. The Local Authority key partners (Adult Social Care & Health and Children's Social Care) have both received 'Good' gradings from CQC and Ofsted. Both Boards are taking an innovative approach to working more closely together — and with the Safer Croydon Partnership — to tackle cross-cutting issues like exploitation, suicide prevention, and violence against women and girls. This 'One Council' approach is not just efficient — it’s effective, and it’s helping us deliver better outcomes for Croydon’s most vulnerable residents. There has been significant support and challenge of the Voluntary, Community and Faith Sector (VCFS) to evidence their safeguarding arrangements which has led to new collaborations and positive impact for some of our most vulnerable residents. Challenges remain such as persistent funding inequalities, and the sustainability of some partnership functions is under pressure. However, the commitment from partners, the creativity of our workforce, and the voices of children, adults and families continue to drive us forward. These annual reports are not just a statutory requirement — it’s a reflection of a borough that is determined to safeguard its residents, learn from experience, and keep improving. We are proud of what has been achieved - and clear about what still needs to be done.
Recommendations Approved
STAGE 1: RECOMMENDATIONS ARISING FROM SCRUTINY
From: Cabinet - Wednesday, 15th October, 2025 6.30 pm - October 15, 2025
...to receive recommendations from the Scrutiny & Overview Committee meeting on 22 July 2025 and provide a substantive response at the Cabinet meeting on 3 December 2025.
Recommendations Approved
2025-26 Period 3 Financial Performance Report
From: Cabinet - Wednesday, 15th October, 2025 6.30 pm - October 15, 2025
...to note the Period 3 financial performance for 2025-26, including a forecast £21.8m underspend in the General Fund, a breakeven position for the Housing Revenue Account, and approval of changes to the capital programme resulting in a net budget decrease of £6.035m, as well as the removal of two financial performance reports from the Cabinet reporting cycle.
Recommendations Approved
Summary
Meetings Attended: 36
Average per Month: 1.8
Decisions Recorded: 107