Councillor Fiona Venner

Core Business Transformation Programme - Progress Update

From: Executive Board - Wednesday, 16th July, 2025 1.00 pm - July 16, 2025

Recommendations Approved

Customer Transformation Programme

From: Executive Board - Wednesday, 18th June, 2025 1.00 pm - June 18, 2025

Following the report to the Executive Board on 11th December 2024, which provided an overview of the Customer Strategy and outlined the estimated timelines for its implementation, a commitment was made to present an Invest to Save Business Case to the Executive Board in Spring 2025.   This decision seeks the Executive Boards approval to proceed with the delivery of a 3.5-year Customer Transformation programme. This programme requires authority to spend £12m, funded from Capital Receipts. The Customer Transformation programme will streamline council processes and leverage digital technologies to enhance customer experience, improve satisfaction and deliver significant cost savings through increased automation. Investment in this program will leave a sustainable, legacy service that will support the provision and further development of our customer experience offer that will continue to benefit our communities for many years to come.  

Recommendations Approved

Leeds Drug & Alcohol Strategy 2025-2030

From: Executive Board - Wednesday, 18th June, 2025 1.00 pm - June 18, 2025

Recommendations Approved

Opportunity to Host a Major Event in Leeds

From: Executive Board - Wednesday, 18th June, 2025 1.00 pm - June 18, 2025

Approval to enter into a formal agreement to support a major event in Leeds.

Recommendations Approved

Leeds Local Plan: A Planning Framework for Development (2022 to 2042)

From: Executive Board - Wednesday, 18th June, 2025 1.00 pm - June 18, 2025

Recommendations Approved