Councillor Robert Bailey

Acquisition of Individual Properties to HRA

From: Council - Wednesday, 15th October, 2025 7.30 pm - October 15, 2025

...the committee approved the Housing Revenue Account Stock Acquisition methodology, granting delegated authority to the Assistant Director of Housing and the Director of Finance and Resources to acquire additional properties for the HRA, in liaison with the Lead Member for Housing, with a maximum payback period of 50 years, and amending the Constitution accordingly.

Recommendations Approved

Vacancy Factor Budget Virements

From: Council - Wednesday, 15th October, 2025 7.30 pm - October 15, 2025

...to improve budget monitoring and control, delegated authority was granted to the Director of Finance & Corporate Resources to make budget virements between staff expenditure budgets and vacancy factor budgets, even if over £100k, for 2025/26 and future years, amending the scheme of delegation in the constitution accordingly.

Recommendations Approved

Exclusion of Press and Public

From: Council - Wednesday, 15th October, 2025 7.30 pm - October 15, 2025

Recommendations Approved

Customer Experience Strategy

From: Council - Wednesday, 15th October, 2025 7.30 pm - October 15, 2025

...to approve the 2025-2028 Customer Experience Strategy and delegate authority to the Assistant Director of Corporate and Customer Services to approve actions aligned with it.

Recommendations Approved

Customer Feedback Annual Report 2024-2025

From: Council - Wednesday, 15th October, 2025 7.30 pm - October 15, 2025

...to approve the recommendations outlined in the Customer Feedback Annual Report 2024-2025, including reviewing the performance data, continuous improvement plan, and self-assessment related to complaints, and delegating authority to implement agreed recommendations or changes.

Recommendations Approved