Decision Maker: Children and Families Overview and Scrutiny Committee

Outcome: Recommendations Approved

Is Key Decision?: No

Is Callable In?: No

Date of Decision: March 5, 2025

Purpose:

Content: It was proposed by Councillor Mustoe, seconded by Councillor Clemens and   RESOLVED that   The update on the progress of mitigations to reduce the number of Local Government and Social Care Ombudsman (LGSCO) complaints received by the Inclusion and SEND Service was welcomed and endorsed by the Committee, particularly in light of the national increase in demand on SEND services.   Actions:   To circulate the compliments and complaints report to the Committee.