Decision

Residents Survey Outcome

Decision Maker: Corporate Scrutiny Committee

Outcome: Recommendations Approved

Is Key Decision?: No

Is Callable In?: No

Date of Decision: October 21, 2025

Purpose:

Content: RESOLVED that: The Corporate Scrutiny Committee:   i.            Recommends that resident satisfaction surveys be undertaken on a regular basis, subject to available finance, to track public perception trends and inform future policy.   ii.            Asks the Executive to ensure that all Members receive clear and accessible communications summarising the council’s financial position and key service updates, to help councillors inform residents effectively.   iii.            Requests that the Executive ensures clear linkage between future Resident Survey results, the Corporate Plan and the Council’s performance indicator framework.

Supporting Documents

Agenda Item 08 - Draft Residents Satisfaction Survey.pdf
Agenda Item 08 - Appendix B - NNC Residents Survey.pdf
Agenda Item 08 - Appendix A - NNC Residents Survey.pdf