Decision

LG&SC Ombudsman Report

Decision Maker: Housing Select Committee

Outcome: Recommendations Approved

Is Key Decision?: No

Is Callable In?: No

Date of Decision: November 18, 2025

Purpose:

Content: Resolved: 1.     That the Local Government & Social Care Ombudsman report and the council’s response be noted. 2.     That the Committee records its extreme disappointment that similar failings have arisen again after being raised by the Committee in 2023, notes that the Council’s approach in this case breached the Homelessness Code of Guidance and exposed the authority to potential legal challenge, and expresses serious concern at the apparent practice of only providing interim accommodation shortly before the execution of a bailiff’s warrant. 3.     That the Committee notes it would have been minded to make a formal referral to Mayor and Cabinet were Section 21 notices not due to be abolished, and that it will keep the handling of possession and homelessness cases under close review as the new legislative framework comes into force. 

Supporting Documents

07. Local Government and Social Care Ombudsman Report 181125.pdf
07. Appendix 1 LGSCO report issued 14 August 2025.pdf
07. Appendix 2- Action Plan following from the LGSCO reports.pdf