Decision

Annual Statutory Complaints Report – Achieving for Children's Services 2023-2024

Decision Maker: Education and Children's Services Committee

Outcome: Recommendations Approved

Is Key Decision?: Yes

Is Callable In?: No

Date of Decision: October 24, 2024

Purpose: This report provides an analysis of Children’s Social Care complaints completed for the period 1st April 2023– 31st March 2024. The report also summarises learning from complaints and actions taken by Children's Services in 2023-24 to address actions arising from complaints.

Content: RESOLVED that the Education & Children’s Services Committee review and note the report.

Supporting Documents

LBRuT_Childrens Annual Complaints Report_2023_24final.pdf
App1_LBRuT_Childrens_Statutory_Annual_Report_23-24_Final.pdf