Decision Maker: Adult Social Services, Health and Housing Committee

Outcome: Recommendations Approved

Is Key Decision?: Yes

Is Callable In?: No

Date of Decision: October 22, 2024

Purpose: This report provides an analysis of Adult Social Care complaints completed for the period 1st April 2023– 31st March 2024. The report also summarises learning from complaints and actions taken by Adult Social Care in 2023-24 to address actions arising from complaints.

Content: RESOLVED: That the Committee: NOTED the report.