Decision Maker: Executive Board

Outcome: Recommendations Approved

Is Key Decision?: Yes

Is Callable In?: Yes

Date of Decision: November 12, 2024

Purpose: Inform the Executive Board of the complaints considered by the Ombudsman against Wrexham Council during 2023/24

Content: RESOLVED – That the report, along with the Annual Letter, be endorsed and the Council’s performance within be noted.   Reason for decision   To enable Members to review the Council’s performance in responding to customer complaints.