Decision Maker: Business Services Committee

Outcome: Approve

Is Key Decision?: No

Is Callable In?: No

Date of Decision: September 12, 2024

Purpose: To present to Business Services Committee for consideration and comment the updated Heads of Service Business Plans for Business Services Directorate which reflect the Council Priorities 2024-29.

Content: Endorse the Heads of Service Business with the following suggestions: a.    consider adding the Route Map to 2023 to the drivers listed on page 63; b.    consider adding more details around attracting more people of working age to the region (page 68) – including outlining plans to improve childcare, housing, and creating an appealing environment for families; c.    consider increasing the Anticipated outcome figure for Client satisfaction (page 191 - currently set at 60%) d.    the Director of Business Services to consider with other Directors if Heads of Service Business Plans should all have financial KPIs; e.    the Director of Business Services to consider (with the Head of Finance) changing the targets on page 130 of the report to figures (rather than percentages) f.     consider adjusting the budget setting process as it relates to the ‘Percentage of capital plan being expended’/’key projects delivered on time’/’key projects delivered within approved budget’ to match historical delivery rates (76% - page 191);   Instruct officers to prepare a response explaining the performance discrepancy between Aberdeenshire and other Councils for ‘SCORP12 Proportion of DHP funding spent’