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Surrey Local Firefighters' Pension Board - Thursday, 8 May 2025 12.30 pm

May 8, 2025 View on council website Watch video of meeting
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Summary

The Surrey Local Firefighters' Pension Board met to discuss updates on scheme management activities, compliance with pension regulations, and connection to the pensions dashboards. The board reviewed the action and recommendation tracker, the pension regulator's code of compliance, and the risk registers. They also discussed a breach in providing annual benefit statements to scheme members and the Surrey Fire Dashboards Connection Readiness Report.

Pensions Dashboards

The board reviewed the Surrey Fire Dashboards Connection Readiness Report, which outlined the steps needed to connect to the pensions dashboards by the deadline of 31 October 2025, with an anticipated 'live' date of October 2026.

Graham Hall from XPS, the pension administrator, told the board that XPS are planning to move software systems, with a transition expected to last for the rest of the year. He said that this may mean contacting the board about the option to delay the initial connection to the dashboard, connecting once the new software system is in place, which is expected to be early in 2026.

The report highlighted that 90.16% of members would make an exact match with their scheme data, but Graham Hall noted that the aim was to get as close to 100% as possible. The report suggested conducting a member tracing exercise to improve the accuracy of contact information and verify personal details.

Graham Hall explained how the dashboards are intended to work:

As a member goes on to that dashboard, they will put their details in and it will go away and it will look across all pension schemes is the intention. And it will pull that information together and go to somebody. This is all your pension benefits and these are where they sit.

He also noted that the dashboards will include state pension details, providing a full benefit package for pensions in one place.

McCloud Remedy and Annual Benefit Statements

The board discussed the ongoing work related to the McCloud age discrimination remedy1 and the issuance of annual benefit statements (ABS) and remediable service statements (RSS). It was reported that just over 95% of immediate choice (IC) members have received their RSSs. However, some members have not received their statements due to delays in providing data to XPS. XPS is expected to provide a timeline for completing the statements within two weeks.

The board also discussed a breach in providing annual benefit statements to scheme members. The Occupational and Personal Pension Schemes (Disclosure of Information) Regulations 2013 require pension schemes to provide members with an annual benefit statement (ABS) each year outlining their pension benefits. For the Firefighters’ Pension Scheme, the statutory deadline to provide an ABS is 31 August. For members affected by the pension remedy, scheme managers are required to provide an annual benefits statement (ABS) that includes an RSS by 31 March 2025.

The payroll team has faced challenges in extracting the correct pay elements, leading to delays. The financial year-end report was submitted to XPS on 24 January 2025, and the scheme year-end report was submitted on 18 March 2025. All affected members were sent a letter on 20 March 2025 confirming the delay.

The pensions team has reported the breach to the Pensions Regulator and will continue to provide updates.

Scheme Management Update

The board received a Scheme Management Update Report, which included updates on:

  • Contingent Decisions: There is an ongoing legal query relating to 1992 scheme members who opted out before or during the remedy period. These cases are currently paused while the government reviews the legislation.
  • 10% Pensionable Allowance: The next cohort to be contacted are current active employees, and statements for these employees have been prepared and are being reviewed before sending to members.
  • Retained Settlement – Matthew’s Cases: ITM were appointed to undertake a member tracing exercise and have successfully traced just over 90% of the individuals identified as within the scope of the exercise.
  • Amendments to the Firefighters’ Pension Scheme (England) 2006: A formal response is awaited from the Home Office with regards to further legislation being laid to implement the proposed amendments.
  • Guaranteed Minimum Pension (GMP) Rectification: The Pensions Team have requested an update on the completion of the GMP rectification from XPS and for details of any issues.
  • Internal Dispute Resolution Procedure claims (IDRP): There have been two IDRP claims raised in the last 6 months, both of which have been resolved.
  • Auto-Enrolment: The next auto-enrolment date for the Firefighters’ Pension Scheme is set for 1 April 2025. A communication has been sent out to all members to inform them of this upcoming date.
  • Training: The Pensions Officer and Pensions Assistant are scheduled to attend the Local Government Association (LGA) training sessions in May 2025. The board along with the Pensions team have been booked onto the LGA training in June 2025.
  • Communications: The Pensions SharePoint site continues to be updated as a source of reference for members. There were 836 visits in the last 90 days. The team have also been going out on stations to engage with members.

Councillor Glyn Parry-Jones recorded his thanks to Janine May, Senior Pensions Advisor, and the team for their work.

Action and Recommendation Tracker

The board reviewed the Action and Recommendation Tracker, and agreed to close several items:

  • A1/25 and A2/25 relating to the Matthews retained settlement determination, as members have been contacted and provided with additional information.
  • A3/25 regarding communications to scheme members on the progress with ABS/RSSs, as an update has been provided.
  • A4/25 concerning an item on Member Contribution Structure Review, as a response has been provided to the Home Office consultation.
  • A8/25 relating to regular updates on progress against the checklist, as the IDRP policy has been reviewed and redrafted.
  • A10/25 regarding including the Online Pension Portal facility in the induction process for new Scheme members, as this has been included in the Pension Team’s presentation to new recruits.

The Pensions Regulator’s (TPR) General Code of Practice Compliance Checklist

The board discussed The Pensions Regulator’s (TPR) General Code of Practice Compliance Checklist.

The report presented the outcome of an initial assessment of compliance with the updated requirements of the General Code, and highlighted areas where either further investigation or action is required to ensure greater compliance with the ESOG expectations of the General Code.

Risk Register

The board reviewed the Risk Register and noted the changes made. The Matthews risk has been lowered due to ongoing communications and the tracing exercise. The team resource and training risk has been removed as the team is at full capacity, training is in place, and succession planning is underway.

The red risk relating to the end-of-year return data remains, as this leads into the RSSs. However, it is anticipated that this will go down as soon as the RSSs have been provided.


  1. The McCloud remedy addresses age discrimination found in public sector pension schemes related to pension reforms implemented in 2015.