Chris Fish

Local Government and Social Care Ombudsman Annual Review

From: Governance, Audit and Standards Committee - Monday, 25 November 2024 6.00 pm - November 25, 2024

To present the Local Government Ombudsman’s (LGO) annual review of complaints received and determined and thereby promote all the Council’s objectives.

For Determination

Internal Audit Progress Report

From: Governance, Audit and Standards Committee - Monday, 25 November 2024 6.00 pm - November 25, 2024

To inform the Committee of the recent work completed by Internal Audit.

For Determination

Findings of Fault Determinations Reported from the Ombudsman

From: Governance, Audit and Standards Committee - Monday, 25 November 2024 6.00 pm - November 25, 2024

To provide members with the recent findings of fault determinations made by the Local Government and Social Care Ombudsman and Housing Ombudsman.

For Determination

Work Programme

From: Governance, Audit and Standards Committee - Monday, 25 November 2024 6.00 pm - November 25, 2024

Recommendations Approved

Review of Strategic Risk Register

From: Governance, Audit and Standards Committee - Monday, 25 November 2024 6.00 pm - November 25, 2024

To approve the amendments to the Strategic Risk Register and the action plans identified to mitigate risks

For Determination