Following a review of Flintshire Connects, the service responsible for face-to-face customer service, this report presents three options for the future delivery of the service.

Recommendations Approved

Corporate Self-Assessment 2024/25

From: Corporate Resources Overview & Scrutiny Committee - Thursday, 11th September, 2025 10.00 am - September 11, 2025

To accept and approve the findings of the Corporate Self-Assessment 2024/25. To approve the opportunities for improvement identified in the corporate Self Assessment 2024/25.

Recommendations Approved

Minutes

From: Environment & Economy Overview & Scrutiny Committee - Tuesday, 9th September, 2025 10.00 am - September 09, 2025

Recommendations Approved

Annual Performance Report (combined with the Council Plan End of Year Performance Report 2024/25) (E&E OSC)

From: Environment & Economy Overview & Scrutiny Committee - Tuesday, 9th September, 2025 10.00 am - September 09, 2025

To consider the Annual Performance Report 2024-25.

Recommendations Approved

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Summary

Meetings Attended: 106

Average per Month: 3.5

Decisions Recorded: 619

Cllr David Coggins Cogan

Activity Timeline

Meetings Attended Note this may include planned future meetings.

Decisions from Meetings

Revenue Budget Monitoring 2025/26 (Month 4) and Capital Programme Monitoring 2025/26 (Month 4)

Flintshire Connects Service Review And Future Operating Model

Corporate Self-Assessment 2024/25

Minutes

Annual Performance Report (combined with the Council Plan End of Year Performance Report 2024/25) (E&E OSC)

Summary

Meetings Attended ^{Note this may include planned future meetings.}