Emma Dyer

Exclusion of the Press and Public

From: Cabinet - Tuesday, 24 June 2025 10.00 a.m. - June 24, 2025

Recommendations Approved

2024/25 Provisional Housing Revenue Account (HRA) Outturn

From: Cabinet - Tuesday, 24 June 2025 10.00 a.m. - June 24, 2025

To receive the HRA revenue and Capital outturn position for the financial year 2024/25 with Reserve balances as at 31 March 2025, and to agree proposed changes to the Capital Programme. Th report also provides a statement of the year-end financial position and progress with approved capital investment projects.

For Determination

Mystery Shopping Exercise

From: Cabinet - Tuesday, 24 June 2025 10.00 a.m. - June 24, 2025

To report to Cabinet the results of a recent mystery shopping exercise undertaken in February/March this year.

For Determination

Housing Service - Annual Complaints Report 2024/25 and Self-Assessment of the Complaints Code of Conduct

From: Cabinet - Tuesday, 24 June 2025 10.00 a.m. - June 24, 2025

For Cabinet to note the Annual Complaints Report for 2024/25 at Appendix A and the Complaints Code of Conduct: Self-Assessment Form at Appendix B. These documents relate to the Housing Service and form part of the submission requirements by the Housing Ombudsman.

For Determination

Tenant Satisfaction Measures Annual Report

From: Cabinet - Tuesday, 24 June 2025 10.00 a.m. - June 24, 2025

For Cabinet to note the 2024/25 Tenant Satisfaction Measures (TSMs) set out at Appendix A, which are required to be submitted annually to the Housing Regulator and published by the Council.

For Determination