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(i)       to note that
officers would provide information to Members outwith the meeting
on the number of road-going small vans and the amount of plant that
the Council owned, to include an explanation of variations in the
performance indicator figures;
(ii)       in relation to
performance indicators where the performance was below the target
level but there was still a tick against the quarter (for example,
% of complaints resolved within timescale – Roads), to note
that the Chief Officer – Operations had advised that it was
likely there was an allowance of 10% variance before the indicator
would change to amber, however he would confirm this with
colleagues in Data Insights outwith the meeting and advise Members
if this was not the case;
(iii)      in relation to the % of
waste diverted from landfill, to note that the Chief Officer
– Operations had undertaken to circulate information to
Members outwith the meeting on the breakdown of the figures for
Quarter 2, to explain how the percentages had been calculated,
including where waste may have ended up, in terms of any cost to
the environment and where possible, the most recent data
available;
(iv)      to note that the Chief
Officer – Operations would provide information to Members
outwith the meeting on how the 10 days sickness absence target
might factor into any recruitment considerations;
(v)      in relation to the % of
annual carbon budget used and the quarterly data contained within
the report, to note that officers would provide full information to
Members outwith the meeting on the comparison with Quarters 1 and 2
for 2025/2026, and could include the Quarter 1 to Quarter 4
breakdown for the previous year in future reporting;
(vi)      to note the report on the
status of appropriate key performance measures relating to
services;
(vii)     to note the significant
complaints not resolved (% of complaints resolved within timescale
– Roads) in Quarter 2;
(viii)    to further note that following a
logical data trend and the exceptional loss of road usage during
the early weeks of January 2026, that the significant number of
complaints not resolved appropriately would be higher than 50%;
and
(ix)      to therefore instruct the
Chief Officer – Operations to make appropriate resources
available to address and resolve such complaints within performance
indicator targets and report back on progress in the next meeting
of this Committee.