Agreement with ACCESS for Software Contract

October 3, 2025 Chief Executive (Officer) Approved View on council website

This summary is generated by AI from the council’s published record and supporting documents. Check the full council record and source link before relying on it.

Summary

...to extend the contract with ACCESS for the MOSAIC system until March 2028 and approve a contract variation to resolve a breach, remove redundancies, and incorporate new software products.

Full council record

Purpose

To outline and implement the
conclusion of negotiations to vary the contract for the MOSAIC Case
Management System.
 

Decision

To agree to implement the
option of the two additional years outlined in the existing
contract with ACCESS for the MOSAIC system in Adult and
Children’s Social Care taking the contract term to March
2028.
 
To agree a contract variation
has been developed to resolve a contract breach, remove redundant
clauses and obligations and to include new products: Elemental,
Access Community Gateway (ACG), Access Notes Centre (ANC), Access
Academy and the Premier Customer Success Plan (PCSP).
 

Supporting Documents

MOSAIC ONKD.pdf

Details

OutcomeRecommendations Approved
Decision date3 Oct 2025